Remove FOH Remove Loyalty Program Remove Pricing
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New Restaurant Technology that Propels Business

Lavu

With the price available for them to see, it makes ordering their favorite meals a whole lot easier. In the kitchen, the BOH receives the order, and on the floor, the FOH concentrates on delivering exceptional service or keeping the restaurant clean. For the restaurant, you get a faster table turn – and happier guests.

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MRM Research Roundup: Diner Resiliency, Automation Technology, and Egg Prices

Modern Restaurant Management

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features dining trends, hiring trends, tech trends, brunch trends, alcohol trends, and egg prices. Nearly half (47 percent) of diners say they engage with loyalty programs at least once a week, up significantly from just 34 percent in 2023.

Pricing 251
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MRM Research Roundup: To-Go Trends, State of the Plate, and Black Market Reservations

Modern Restaurant Management

Loyalty programs also matter: 65 percent of drive-thru users and over 60 percent of takeout and delivery users say membership affects where they order. And customers questioned the value they got for their money at all three chains in written reviews, citing high prices, watery drinks and dissatisfying customer service.

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7 key restaurant revenue streams to prioritize in 2024

7 Shifts

Profitability remains a challenge for many restaurants, especially with prices for ingredients and labor going up. Another approach is to integrate an online ordering feature or plugin into your website and leverage your FOH as delivery drivers. In fact, only 27% of restaurant owners expect to be more profitable this year.

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Decade of Disruption: Restaurant Insiders Dish What’s on the Plate

Modern Restaurant Management

We’re going to see companies come to market with the ability to tap into their security systems and use facial recognition and audio, enabling them to: Identify customers and attach them to loyalty programs. This is already creating major shifts in customer discovery, loyalty, and relationship. Reduce theft.

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5 Effective Restaurant Loyalty Programs, Plus Tips For Success

Sling

One of the best ways to keep customers coming back to sample your fare is to implement restaurant loyalty programs into your workflow. In this article, the restaurant-management experts at Sling discuss some of the best ideas and give you tips for making your restaurant loyalty program great. What Is Customer Loyalty?

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Essential FOH Restaurant KPIs That Increase Profitability, Part 1

Restaurant365

You can use data to improve restaurant operations, both in your front of house (FOH) and back of house (BOH). Tracking key FOH metrics can help provide a path to healthy revenue levels. Optimizing your BOH and FOH metrics boosts the efficiency of your labor and food spending. So, what data should you be tracking around your FOH?

FOH 78