Modern Restaurant Management

JUNE 15, 2021

By improving customer loyalty and increasing revenue through the smart use of technology from the public-facing part of the business all the way to the back-of-house prep, sourcing, and staffing. Source More Smartly by Linking FOH to the BOH. Don’t Confuse Customer Communications with Customer Loyalty.

Technology 195

Technology Loyalty Program Front of House Online Ordering 195

Sling

MAY 9, 2023

For more suggestions on how to build strong relationships at work, check out these articles from the Sling blog: How to Have a Strong Employee/Employer Relationship 12 Leadership Theories And Styles For Managers 2) Improve restaurant security A strong RO program will also include some form of security. Here’s how to achieve that.

Operations 78

Operations Loyalty Program Food Safety Front of House 78

7 Shifts

MARCH 27, 2020

Do you have delivery drivers who you could hire, or would your FOH staff take on this role for extra pay? You can point your restaurant staff towards monetary relief programs offered by the government and other organizations to help them stay afloat if your business closes. Stay tuned for 7shifts’ very own relief program!

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Social Media Restaurant Law Employee Relations Communication 312

Aaron Allen & Associates

MARCH 3, 2022

Some popular programs include QuickBooks, Sage 50cloud, and Xero. The best systems have the ability to display recipes one-click-away, monitor cooking times, and alert the FOH when the meal is ready. These automate book-keeping (keeping track of sales, accounts payable, accounts receivable, short and long-term debt, etc.),

Management 120

Management Management Mobile Ordering Point of Sale 120

The Restaurant Times

SEPTEMBER 16, 2021

In addition, the marketplace also provides developers to easily build apps for restaurants to manage front of house (FOH) and back of house (BOH) operations. These integrated marketplaces offered by these POS systems allow restaurants to easily browse, try, and install trusted applications with one click.

Technology 52

Technology Guest Recovery Front of House Point of Sale 52

Mad Mobile

MARCH 1, 2024

Behind the scenes: impact on kitchen and staff workflow Tablets don’t just have an impact on your FOH operations and management. Building customer loyalty through technology Developing a relationship with your customers is about more than just welcoming them into your establishment.

Seasonal Menu 40

Seasonal Menu POS Loyalty Program Customer Experience 40

Restaurant365

JULY 8, 2021

If you already offer a loyalty program or are considering implementing one, you can leverage that platform to encourage more in-restaurant dining. Finally, as you implement different marketing tactics, focus on your FOH metrics to continue optimizing the new customer experience.

Point of Sale 78

Point of Sale FOH Fine Dining Online Ordering 78

Sling

AUGUST 9, 2023

A Guide for Managers March 2023 12 Best Restaurant Schedule Software Programs for Small Businesses March 2023 11 Expert Tips for Handling Scheduling Conflicts March 2023 Exempt Vs. Non-Exempt Employees: What’s The Difference? June 2020 Front Of House (FOH) Vs. Back Of House (BOH): What’s The Difference?

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Article 2023 2022 2021 78

Apicbase

OCTOBER 14, 2022

Create an upselling program. For example, restaurant management platforms can significantly reduce human effort by automating BOH and FOH flows, thereby helping you to keep the labour cost in check. So measuring the franchisee turnover rate can show if your franchise strategy, concept, and support program are working.

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Franchise Franchising Loyalty Program Online Ordering 52

EATER

JUNE 26, 2020

I found a lot of loyalty in the team we were able to build here,” she says. Meanwhile, some restaurants are stuck in a catch-22 created by the Small Business Administration’s Paycheck Protection Program. Good and Hull applied for a Paycheck Protection Program loan to cover payroll when business picked up.

Front of House 107

Front of House Back of House Guest Recovery Loyalty Program 107

The Restaurant Times

DECEMBER 26, 2020

You can streamline both FOH and BOH operations through your restaurant POS, help you save on both money and labor. With extreme competition and shifting customer loyalty, consistent marketing is an absolute must for restaurants. An ideal restaurant management software also provides you all the details that you need to know.

Operations 52

Operations Loyalty Program Seasonal Menu Employee Relations 52

Modern Restaurant Management

FEBRUARY 15, 2022

Because of the native integration with their loyalty program, Tocaya’s digital tableside capabilities ensure customer data is captured while customer patronage is rewarded with progress toward their loyalty account. Integrating loyalty program or CRM so guests are incentivized to seek out and use these channels.

Technology 223

Technology Loyalty Program Fast Casual Email Marketing 223

Marketing4Restaurants

MARCH 26, 2020

Repurposing your FOH team to deliveries. Building Customer Loyalty with order X times get a free meal. Restaurant Loyalty Graphs. To help you through the crisis, we have our Free Restaurant Tools , and if you need more help, contact the team about our special marketing assistance program during the Coronavirus outbreak.

Take-out 98

Take-out Loyalty Program FOH Email Marketing 98

7 Shifts

FEBRUARY 7, 2024

Ritual : Clean, simple online ordering with a loyalty program option and POS integration. TouchBistro: Comprehensive POS and restaurant management system supporting FOH, BOH, and guest engagement. BentoBox : Mainly a restaurant website provider; offers online ordering built into your site and consistent with your branding.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

Apicbase

MARCH 28, 2024

Platform – Build a Reliable Tech Ecosystem Your restaurant kitchen software should be part of your overall ecosystem linking seamlessly with front-of-house (FOH) systems – reservations, ePOS, loyalty, and ordering tech – as well as accounting, payroll, and HR tech.

Management 52

Management Management Point of Sale Kitchen Safety 52

Modern Restaurant Management

FEBRUARY 18, 2020

We’re going to see companies come to market with the ability to tap into their security systems and use facial recognition and audio, enabling them to: Identify customers and attach them to loyalty programs. This is already creating major shifts in customer discovery, loyalty, and relationship. Reduce theft.

Mobile Ordering 208

Mobile Ordering Front of House Fast Casual Customer Service 208

Lavu

MARCH 11, 2020

Front-of-house (FOH) management. Data Tracking: A good POS system should have a program that allows data tracking, financial data calculations, and report generation capabilities. . Gift Cards, Loyalty, and Customer Reviews. Customer loyalty software is used to give guests incentives to return to a restaurant.

Management 78

Management Management Cash Management Mobile Ordering 78

Sling

SEPTEMBER 6, 2021

A well-designed restaurant website is the cornerstone of this online presence and can serve to both attract new customers and build loyalty in existing customers. People love to get stuff for free, so restaurant rewards programs are a great way to drive customer loyalty. That’s the holy grail of restaurant marketing.

Website Management 78

Website Management Loyalty Program Online Ordering Mobile Ordering 78

Sling

DECEMBER 24, 2020

But what makes for an effective restaurant social media marketing program? Hiring a social media marketing manager can take a lot of the burden off the FOH/BOH managers — or management in general — and give them more time to focus on perfecting the day-to-day operations of the business. Tips For Restaurant Social Media Marketing.

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Social Media Marketing Customer Service Hiring 78

Modern Restaurant Management

DECEMBER 28, 2020

And while they have little choice but to embrace third-party delivery services, doing so puts another brand in control of their customer and risks eroding customer loyalty. With leaner teams in place this year, restaurants have taken to automation and supplementary technology in all areas from FOH to BOH and everywhere in between.

2021 169

2021 Kitchen Safety Food Safety Mobile Ordering 169

Lavu

FEBRUARY 19, 2020

Each destination is unique from the next, yet all share “Starr power:” theatrical décor, smooth FOH operations, and superb kitchens. . Loyalty programs work, especially to get you through catastrophes. . The Starr Group now operates 36 restaurants and spans two continents. Invest in fresh food preparation systems. .

Fast Casual 78

Fast Casual Franchise Franchising Casual 78

Apicbase

JUNE 16, 2023

To calculate labour cost percentage: Labour Cost Percentage = Labour Cost / Sales Pro Tip: To identify what’s affecting your labour costs, divide the staff by FOH (front of house) and BOH (back of house). If your goal is to develop brand loyalty, you can measure Customer Retention Rate and Average Rating Score per Customer.

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52