7 Shifts

JANUARY 7, 2020

The people you hire to run your restaurant can make or break the business. An engaged staff is crucial for smooth operations, satisfied customers, a strong workplace culture, and high profits. By using values-based hiring to find team members who are a good fit for your restaurant’s culture. Why Care About Employee Engagement?

Employee Relations 349

Employee Relations FOH BOH Certification 349

Aaron Allen & Associates

MARCH 3, 2022

There are so many things to think about — from inventory management to restaurant payment and billing and more — it can be difficult to keep track of it all. That’s where restaurant management software comes in. In this roundup, we will take a look at some of the best restaurant management software out there.

Management 120

Management Management Mobile Ordering Point of Sale 120

7 Shifts

AUGUST 15, 2022

To help you prep, whether it's a FOH or BOH position, we've outlined 17 restaurant interview questions you might be asked to answer, as well as some guidelines on how to answer them. We've also included a roundup of interview best practices you should be aware of before showing up to speak to the hiring manager. How to Answer.

Customer Experience 397

Customer Experience Website Management Hiring Back of House 397

7 Shifts

OCTOBER 22, 2021

Many restaurants are still working around hiring and staff retention struggles, meaning they may be unable to fully capitalize on the demand of the holidays. Hire Additional Staff in Time. Hire Additional Staff in Time. The bad news for restaurants is that food service businesses are facing ongoing difficulty hiring.

Seasonal Menu 370

Seasonal Menu Hiring Reference Mobile Ordering 370

Modern Restaurant Management

MARCH 30, 2022

With this expected influx on the horizon, it’s important that your restaurant takes stock of proper cleaning and hygiene measures for key front-of-house (FOH) and back-of-house (BOH) areas. BOH Processes Gain Visibility in FOH Areas. Don't Put Restrooms on the Back Burner.

BOH 187

BOH FOH Kitchen Safety Front of House 187

Touch Bistro

MARCH 25, 2021

A new hire checklist for restaurant employees can make the onboarding process easy and painless for all parties involved. Why reinvent the wheel every time a new hire joins your team when you can formalize the process? Your New Hire Checklist for Restaurant Employees. Get Your Employee Handbook Template. Download Now.

Hiring 52

Hiring Employee Relations FOH BOH 52

Lavu

NOVEMBER 8, 2019

As the owner or manager of a restaurant, when you’re aiming to grow profitability, accounting is an area where you need to be comfortable. It might be considered the most dreaded part of running your business, but to be profitable and to manage the money, there’s no way it can be avoided. Unavoidable Restaurant Expenses. Commissions.

Management 85

Management Management Food Truck Cash Management 85

7 Shifts

NOVEMBER 16, 2021

It could also incentivize other FOH employees like bartenders and bussers to work faster and alongside highly-tipped servers in hopes of earning a portion of their gratuities. Tip Pooling by FOH & BOH. Sharing tips with kitchen employees is an effective way to bridge the wage gap between FOH and BOH workers.

Tip Distribution 195

Tip Distribution FOH Front of House Restaurant Law 195

Restaurant365

JUNE 15, 2021

The data is always there—but it’s up to you as an owner or operator to use it. Leveraging your front of house (FOH) and back of house (BOH) data allows you to gain more insight into your operations. Get the data you need to grow your profitability by reviewing critical FOH and BOH restaurant KPIs.

BOH 78

BOH FOH Point of Sale Back of House 78

Modern Restaurant Management

JUNE 24, 2021

Day-to-day demands – coupled with all of the FOH and BOH duties – can be simply too overwhelming for many small restaurant owners. Growth : Outsourcing digital marketing allows restaurant management to focus on growing their restaurant, not stressing over marketing efforts. Google Rankings and Google My Business.

Marketing 203

Marketing Social Media Mobile Ordering Website Management 203

Restaurant365

MAY 3, 2022

Driven by the hiring crisis, many restaurant groups are trying to woo employees with higher wages and benefits for hourly employees – both mostly unheard of prior to the pandemic. With the high cost of employee turnover, operators are walking a tight rope between optimizing labor costs and satisfying employees’ needs.

FOH 78

FOH BOH Employee Relations Tip Distribution 78

7 Shifts

DECEMBER 18, 2023

The role of a restaurant manager is always in motion. But there are several different tools to help you manage your restaurant—from single shifts and tasks to top-level overviews showing your business's health. That’s where task management software comes in. Task management software maintains historical data of tasks completed.

Management 397

Management Management Email Marketing Point of Sale 397

Modern Restaurant Management

JUNE 15, 2020

So how can restaurant owners and managers establish a culture that reinforces the role of cleanliness? Training both seasoned workers and new hires helps everyone learn your restaurant’s core values (such as cleanliness, health and safety), understand the expectations and access expert content along with best practices.

FOH 179

FOH BOH Food Safety Front of House 179

7 Shifts

NOVEMBER 29, 2022

If you walked down Valencia Street in San Francisco and polled ten restaurants on how they managed tips , there's a good chance they would each say something different. Tip management constantly evolves. Tip management constantly evolves. You have to hire happy people that want to be there,” said Kelly Phillips.

BOH 195

BOH Restaurant Law Back of House Front of House 195

Modern Restaurant Management

JUNE 15, 2021

More restaurants are also considering hiring their own courier service to deliver food directly to customers or linking up with aggregating sales platforms as a way to preserve margin. Source More Smartly by Linking FOH to the BOH. Smart operators are finding ways to connect supply chain technology with front-of-house demand.

Technology 203

Technology Loyalty Program Front of House Online Ordering 203

Restaurant365

JULY 8, 2021

For restaurant owners and operators, how do you balance between maintaining off-premise business and rebuilding in-restaurant sales—at the same time? The rise of ghost restaurants and virtual kitchens is leading many experts to predict that restaurant owners and operators are investing in off-premise to encourage future business growth.

Point of Sale 78

Point of Sale FOH Fine Dining Online Ordering 78

Restaurant365

DECEMBER 1, 2021

Mr. Foust explained the hiring challenge that is nearly universal for restaurateurs. Previously, to hire for open positions, Sweet Lou’s would post job listings on Craigslist and Indeed. The process was easy, and “setting up an actual career page is something that’s neat for small operators like myself.”

Hiring 78

Hiring Demo Communication Back of House 78

The Restaurant Times

DECEMBER 26, 2020

Going by the statistics, 60% of restaurants shut down their business within the first year of operations, and up to 80% of restaurants close operations within the first five years. Lack of accurate information about how the UAE restaurant industry operates ultimately leads to the failure of businesses. Poor Staff Management.

Operations 52

Operations Loyalty Program Seasonal Menu Employee Relations 52

Restaurant365

APRIL 19, 2022

How to manage labor cost is a challenge that all restaurant operators face daily as many restaurant businesses are forced to offer more competitive wages, benefits to hourly employees and other concessions to attract more employees from the shrinking applicant pool. Sales Per Server Hour. Sales and Labor Productivity.

Point of Sale 78

Point of Sale FOH Front of House Back of House 78

7 Shifts

MARCH 27, 2020

states are forcing non-essential businesses to stop operations. However, many states that are forcing restaurants to stop their dine-in services are allowing them to operate as takeout and delivery-only establishments. Do you have delivery drivers who you could hire, or would your FOH staff take on this role for extra pay?

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

7 Shifts

MAY 31, 2021

For example, kitchen managers rely on software to let them know how much expected inventory they have in stock. That's why restaurateurs rely on restaurant operations. With clearly defined and enforced restaurant operations, restaurants achieve maximum efficiency and profitability. Areas of Operation. Table of Contents.

Operations 363

Operations Inventory Hiring Customer Service 363

Lavu

MARCH 11, 2020

Understanding Restaurant Management Software. From the introduction of point of sale (POS) systems to accounting systems, technology is changing the ways restaurants operate today. Inefficient practices are being phased out in favor of more efficient and faster methods of operating. What is restaurant management software?

Management 78

Management Management Cash Management Mobile Ordering 78

The Restaurant Times

NOVEMBER 24, 2020

There is a dire need for operators to devise a well-defined training program that enables your restaurant staff to become more efficient and deliver better service. Good restaurant staff training is one of the best ways to maintain coordination and efficiency in FOH and BOH operations.

Training 52

Training Management Management Tip Distribution 52

Lavu

FEBRUARY 14, 2020

A well-developed employee handbook is the foundation for streamlined operations at any restaurant. It has the power to steer management to make difficult decisions and empower employees when questions about policies and procedures arise. There are several job functions in both the FOH and BOH and all need detailed appearance standards.

FOH 78

FOH Social Media Restaurant Law Food Safety 78

Cheetah

JUNE 14, 2021

In April alone, restaurants lost 681,000 workers to attrition, and while the hotel and restaurant segments are hiring in the hundreds of thousands, the turnover rate is still at an all time high. From the restaurants’ perspective, this obviously puts a dent in their hiring efforts. Here’s how. . Sharing the Tip Pool with BOH.

BOH 148

BOH Back of House Front of House Restaurant Law 148

Lavu

MARCH 13, 2020

If your staff relies on outdated methods of placing orders, it’s likely that restaurant communications are strained, which means your restaurant is operating below its potential. Streamline BOH and FOH Communications. The fastest way to boost productivity is by improving communications between the FOH and the kitchen.

FOH 78

FOH Mobile Ordering BOH Front of House 78

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work? March 2023 What Is a Human Resource Management System (HRMS)?

Article 78

Article 2023 2022 2021 78

7 Shifts

DECEMBER 18, 2023

The role of a restaurant manager is always in motion. But there are several different tools to help you manage your restaurant—from single shifts and tasks to top-level overviews showing your business's health. That’s where task management software comes in. Task management software maintains historical data of tasks completed.

Management 195

Management Management Email Marketing Point of Sale 195

Sling

DECEMBER 24, 2020

1) Hire A Restaurant Social Media Marketing Manager. Hiring a social media marketing manager can take a lot of the burden off the FOH/BOH managers — or management in general — and give them more time to focus on perfecting the day-to-day operations of the business. 2) Go Where The People Are.

Social Media 78

Social Media Marketing Customer Service Hiring 78

EATER

JUNE 26, 2020

Worries about the pandemic, slow business, and fewer jobs for servers are all creating obstacles to rehiring When the COVID-19 pandemic forced one Miami restaurant to shut its doors in mid-March, its management laid off 47 of their 55 employees. As such, there is no work available for bartenders and servers.

Front of House 117

Front of House Back of House Guest Recovery Loyalty Program 117

Sling

JULY 14, 2020

In this article, the restaurant-management experts at Sling have created the ultimate checklist to help you keep your eating establishment — be it a food truck or a seven-course restaurant — as clean and safe as possible. Your restaurant’s dining room and reception area (the front of house or FOH) are the first places your customers see.

Front of House 78

Front of House Back of House Food Supply Recycling 78

Restaurant365

FEBRUARY 4, 2021

If you’re a restaurant owner or operator, COVID-19 brought tough challenges for your business in 2020. So it is important to use your restaurant operations reporting software to understand what is happening to cause your labor numbers. You can also use this metric to spot possible restaurant scheduling or shift management issues.

Restaurant Law 78

Restaurant Law Point of Sale BOH Customer Service 78

Apicbase

MAY 18, 2022

Managing a chain of company-owned restaurants is very different from working with franchisees. You aren’t involved in the day-to-day operations of the franchised locations, so the keys to success in restaurant franchising are different from those of corporate sites. That’s where your operations manual comes in.

Franchise 52

Franchise Franchising Sustainability Document 52

The Restaurant Times

NOVEMBER 19, 2021

Furthermore, labor scarcity has a severe impact on all elements of restaurant operations. Restaurants will be able to use technology to automate certain operations and relocate workers to areas where they can still provide a human touch. . Streamlined FOH And BOH Operations .

Fast Casual 52

Fast Casual Customer Experience Customer Service Food Truck 52

Sling

SEPTEMBER 6, 2021

If need be, hire a professional photographer or purchase high-res photos online to give your website the extra kick it needs. 1) Hire A Restaurant Website Manager. Hiring a restaurant website manager can take a lot of the burden off the other managers in your restaurant (e.g., Gramercy Tavern.

Website Management 78

Website Management Loyalty Program Online Ordering Mobile Ordering 78

Lavu

JANUARY 21, 2020

Both your front of the house (FOH) and back of the house (BOH) transactions are recorded simultaneously. When restaurant accounting software is integrated into your restaurant POS system , it puts all the operational and accounting information in a single database. Ensures Accuracy of Financial Data.

Audits 78

Audits Back of House Point of Sale Front of House 78

Lavu

JANUARY 21, 2020

Hire a Professional Specializing in Restaurant Accounting. For an effective accounting process, you need to hire the right accountant for your restaurant business. For an effective accounting process, you need to hire the right accountant for your restaurant business. Install a Good Restaurant POS System.

Point of Sale 78

Point of Sale Inventory Restaurant Law Front of House 78