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Restaurant Staff Training 101

7 Shifts

There was a time when 70% of F&B employees didn’t receive training for customer service. Without the right training, even the best menu or ambiance can fall short due to poor service, leading to dissatisfied customers and lost revenue. A well-structured restaurant training program will let you turn this around.

Training 195
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Boosting Guest Satisfaction Through Faster Staff Responses

Modern Restaurant Management

In today’s fast-paced dining world, guest satisfaction goes beyond just great food—it’s about delivering a seamless experience. Communication as a Foundation for Service Efficiency Fast and effective service is rarely accidental. The right metrics can show where communication is slipping and what’s working well.

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The Guide to Equitable Restaurant Tip Payout Methods & Systems

7 Shifts

Servers, sometimes other FOH staff. Cafes, breweries, some full service restaurants, casual restaurants. Cafes, breweries, some full service restaurants, casual restaurants. Casual restaurants, fast food, quick service. Servers, other FOH staff. Fast casual, cafes, breweries, Percentage of sales.

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Technology Can Help Restaurants During ‘The Great Resignation’

Modern Restaurant Management

For fast-casual or QSR brands, digital tableside ordering is equally beneficial. One example of a restaurant chain leveraging similar tableside technology is the growing chef-driven Mexican fast-casual concept, Tocaya. The labor crisis has not been limited to just FOH or BOH operations staff.

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How to Build and Hire the Right Team for Your Restaurant

ChowNow

This reduces the high costs associated with turnover, such as hiring and training new staff. For example, a server who knows they have opportunities for promotion to FOH manager is more likely to remain motivated and loyal. Line cooks work in a fast-paced kitchen environment, while cashiers handle customer transactions.

Hiring 195
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Decade of Disruption: Restaurant Insiders Dish What’s on the Plate

Modern Restaurant Management

There are kitchen robots you can easily “train” by having them exactly replicate your arm movements and perform highly complicated yet repetitive cooking and preparation tasks. In the short term, it’s QSR that will experience labor improvement, then fast-casual. Restaurants will become increasingly casual.

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New Restaurant Technology that Propels Business

Lavu

The restaurant industry is evolving fast—and at the heart of this transformation is new restaurant technology. How Virtual Reality Is Shaping New Restaurant Technology for Staff Onboarding Training a new hire takes time and patience, whether it’s to be a server, a cashier or cook. The good news is that now you can.