Modern Restaurant Management

JANUARY 31, 2024

To delve more into the results, Modern Restaurant Management (MRM) magazine reached out to Matt Zibell, VP Technology at TouchBistro. I think I was most surprised by the fact that 72 percent of FSR operators said they had a dedicated website – I thought this would be higher. What results did you find surprising and why?

2024 203

2024 Online Ordering Website Management 2023 203

Restaurant Engine

MAY 24, 2022

Thinking about a POS system? As a restaurant owner or manager, you know how important the overall consumer experience is to the success of your restaurant. Because it’s so important, we’re going to look at how a POS (point of sale system) can better your customers’ experience. You can alleviate their dissatisfaction with a POS.

POS 59

POS Loyalty Program Point of Sale Customer Experience 59

Lavu

DECEMBER 12, 2022

If you’re looking for an affordable and simple way to process sales at your business, you can find everything you need in an iPad POS system. An iPad POS system allows you to run your business from a sleek and modern iPad tablet. iPad POS systems are convenient, portable, and fast.

POS 60

POS Point of Sale Mobile Ordering Cash Management 60

BNG Point of Sale

OCTOBER 13, 2021

Types of Point-of-Sale (POS) Systems. Point-of Sale (POS) systems are increasingly powerful tools for improving sales and profits. They offer a wide range of hardware and software options to aid in everything from sales to management to accounting. Business owners have many POS systems from which to choose. Label printer.

POS 52

POS Loyalty Program Point of Sale Cash Management 52

ChowNow

FEBRUARY 27, 2024

Effective restaurant marketing means reaching diners wherever they are. To gain more diners and drive more orders, restaurants need to optimize their mobile marketing and make it easier to order. What’s mobile marketing? Why mobile marketing for restaurants? In today’s world, that means their mobile devices.

Marketing 78

Marketing Mobile Ordering Email Marketing Online Ordering 78

BNG Point of Sale

NOVEMBER 20, 2020

This easy add-on feature gives you the power to stay efficient while managing food orders, all the while providing a wealth of backend information to help you manage your restaurant teams for improved performance. This new online ordering system allows waiters, managers, and customers to send orders directly to the kitchen.

POS 98

POS Ordering Mobile Ordering Online Ordering 98

Open for Business

NOVEMBER 21, 2022

Once upon a time, most restaurants operated on a patchwork of paper systems involving notebooks and back-of-the-napkin calculations, not to mention information owners and managers kept in their heads, hunches, and habits. Manage your team and costs. Restaurant customer relationship management (CRM) software. Quick links.

Technology 147

Technology Front of House Back of House Online Ordering 147

Next Restaurants

OCTOBER 9, 2019

Your point-of-sale (POS) system should evolve as your customer base transitions into more of a “cashless society.” Otherwise, you’ll miss out on a huge market and wind up with disappointed guests. The quality of your restaurant’s POS system can make the difference between profit and loss. Fast, Secure Payments.

Customer Experience 61

Customer Experience POS Mobile Ordering Point of Sale 61

The Restaurant Times

JUNE 11, 2021

Managing a restaurant is a daunting task. Handling inventory, staff and customers, along with keeping track of analytics and reports all at the same time can become cumbersome for the restaurant manager. It enables you to manage each task efficiently. . Installing a POS system for restaurants is the best way to do that.

POS 52

POS Mobile Ordering Loyalty Program Online Ordering 52

BNG Point of Sale

SEPTEMBER 8, 2021

POS System Vs Cash Register: What’s The Difference? . POS System Vs Cash Register . There have been many cases where traditional cash registers–even with their benefits–have been abandoned for the POS system. . A simple purchase like buying a purse can be recorded in detail by the POS register.

POS 52

POS Cash Management Point of Sale Loyalty Program 52

Sling

JULY 24, 2023

Restaurant management software is a rapidly expanding niche of software development. Some of these apps are designed to solve specific problems, like shift scheduling or point of sale , while others boast all-in-one suites for every aspect of restaurant management.

2023 78

2023 Management Management Tip Distribution 78

Ken Burgin

JULY 17, 2022

Think ‘Revenue Management’, just like hotels. If you haven’t heard from them, phone, text or email – this year needs more aggressive marketing. Upgrade your Booking System: is a book still adequate, or emailing PDF docs to be filled in and returned? Do you have a Gift Certificate Order Form on your website?

Email Marketing 153

Email Marketing Book Merchandise Seasonal Menu 153

Modern Restaurant Management

JANUARY 13, 2020

By performing an honest assessment and diving deep into point-of-sale (POS) reporting, payroll data, online customer reviews, and various other analytics, even the most successful restaurant operators can identify areas that can be streamlined to cut costs, save time, and boost revenue in the new year. Deploying marketing campaigns.

2020 189

2020 Website Management Online Ordering Point of Sale 189

BNG Point of Sale

NOVEMBER 20, 2020

This easy add-on feature gives you the power to stay efficient while managing food orders, all the while providing a wealth of backend information to help you manage your restaurant teams for improved performance. This new online ordering system allows waiters, managers, and customers to send orders directly to the kitchen.

POS 52

POS Ordering Mobile Ordering Online Ordering 52

Ordyx

MARCH 4, 2019

Do you believe that a modern POS system will not add anything to your already successful business? Well let me ask you this: As a restaurant owner or manager, have you ever found yourself wondering where all the money has gone? Luckily, a cloud based POS system allows you to add or eliminate any specials in-the-moment, from anywhere.

POS 52

POS Email Marketing Point of Sale Website Management 52

Modern Restaurant Management

FEBRUARY 2, 2022

For example, a handheld POS device will allow you to turn tables faster, improve order accuracy, and speed up service. So if you have to deal with bigger crowds, your staff can easily manage the queues of orders, personalize staff alerts, and more. Go Digital. In this way, you can turn one-time crowds into long-term, loyal customers.

Loyalty Program 197

Loyalty Program Online Ordering Social Media Mobile Ordering 197

Modern Restaurant Management

NOVEMBER 19, 2020

New Marketing Tactics Can Help Reach Target Customers. It is no secret that marketing is a way for restaurants to keep up with loyal customers and engage with new ones. Aside from marketing, a significant portion of the restaurant experience today is nailing the customer’s online order journey.

Social Media 215

Social Media Online Ordering Coupons Advertising 215

Apicbase

AUGUST 5, 2022

If you look under the bonnet, you will see that struggling businesses often lack a clear restaurant marketing plan. Of course, marketing isn’t the only thing that makes or breaks a business, but it does give you an edge when you expand and open in new locations. You don’t need a fancy consultant to do your marketing.

Marketing 97

Marketing Operations Social Media Email Marketing 97

Restaurant Engine

AUGUST 25, 2021

The same holds true for restaurants as many are using Square as their POS (point of sale) system and payment processor. Their POS system allows you to manage credit card payments, take online orders and pickup orders, track your tables, customize your floor plans, and more. This allows you to later market to your customers.

Email Marketing 59

Email Marketing Website Management Point of Sale Online Ordering 59

Goliath Consulting

SEPTEMBER 27, 2020

According to Rob Carpenter, founder and CEO of Valyant AI, a Colorado-based artificial intelligence company focused on QSR customer service, “AI ultimately provides an intelligent, convenient and informed customer service experience by way of improved order speed and accuracy” (5). Consistent Training and Optimal Scheduling.

Technology 158

Technology Mobile Ordering Food Safety Customer Service 158

Restaurant Clicks

JANUARY 24, 2020

With so many online reservation systems available on the market, it can be hard to select the platform that makes the most sense for your business. OpenTable is probably the most popular reservation system currently on the market, and for good reason. It sends automatic confirmation texts and emails. POS integration.

Reservations 78

Reservations Email Marketing Social Media Book 78

7 Shifts

MARCH 27, 2020

Manage expectations by creating a timeline for updates. Be thorough in communicating your restaurant’s closure by notifying customers through the following means: Posters/notices in your restaurant’s window Making announcements via social media Adding a banner or pop up to your restaurant’s website. Which are the most profitable?

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Modern Restaurant Management

APRIL 14, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. This new site is a one-stop hub of critical information for restaurants, employees, customers and industry partners.

Online Ordering 212

Online Ordering Back of House Customer Service Small Business 212

Focus POS

NOVEMBER 19, 2019

But if you haven’t developed a strong restaurant marketing strategy to build your customer base, all that work could be for nothing. Your strengths lie in restaurant management, not necessarily restaurant marketing, so we’ve pulled together four tips to up your marketing skills for 2020. Prioritize Local SEO.

2020 74

2020 Marketing Loyalty Program Email Marketing 74

Lavu

MARCH 6, 2020

At the heart of restaurant technology for marketing is customer analytics. This information helps in adjusting services to offer better customer experiences. This way, restaurant owners and managers can unlock insights into such data and turn the insight into action. This information is helpful in: . Customer Engagement.

Technology 78

Technology Marketing Loyalty Program Social Media 78

Cheetah

MAY 1, 2020

Before the COVID-19 pandemic, restaurants that could afford it enjoyed the additional marketing and new customers outreach service these apps provided. Also, check with your POS company to see if they host a no-cost or low-cost ordering feature. Organize a delivery place for prepping, storing and managing deliveries.

Delivery 109

Delivery Food Mobile Ordering Insurance 109

Lavu

NOVEMBER 27, 2019

Across the country, food truck operators are relying on the latest technology to streamline operations, manage wait times, inform customers, and so much more. Using a specialized Food Truck POS system is a no-brainer. Space, ease, and cost are not the only reasons why many food truck owners are opting for a mobile POS system:

Food Truck 78

Food Truck Technology Food Mobile Ordering 78

The Food Corridor

MAY 7, 2020

So we’ve endeavored to collect all the best information and give you some helpful tips to change up your game. Artisan producers, bakers, and caterers are also struggling with events and farmer’s markets not taking place, so many are looking to online channels and setting up ecommerce stores to sell their products.

Delivery 98

Delivery Food Online Ordering Email Marketing 98

The Restaurant Times

AUGUST 18, 2020

The food delivery market is booming, and the online food delivery segment is projected to grow to $365 billion by 2030 globally. Cloud Kitchen models accept orders via online platforms such as websites, mobile apps, third-party platforms, or via hotline numbers. Generating Online Orders And Marketing . Licenses .

Mobile Ordering 52

Mobile Ordering Online Ordering License Email Marketing 52

The Restaurant Times

JUNE 23, 2020

The food delivery market is booming, and the online food delivery segment is projected to grow to $365 billion by 2030 globally. Cloud Kitchen models accept orders via online platforms such as websites, mobile apps, third-party platforms, or via hotline numbers. Generating Online Orders And Marketing . Licenses .

Mobile Ordering 52

Mobile Ordering Online Ordering License Email Marketing 52

Izettle

OCTOBER 25, 2021

With more oversight of your business, it’s harder to make mistakes that cause customer service problems or stock management issues. Find your customers where they already are and they won’t have to find you – your products are only a click, an email, or a direct message away (for more on that read our article on omnichannel marketing.

Customer Experience 98

Customer Experience Inventory Customer Service Website Management 98

Touch Bistro

MAY 26, 2021

A mobile POS that you can take tableside to capture customer orders. . A mobile, tablet-based POS streamlines the order process because it allows servers to take orders tableside and send them directly to the kitchen. An online ordering system that lets you take orders directly from your website, while keeping 100% of the profits.

Specials 111

Specials 2021 Merchandise Mobile Ordering 111

Restaurant365

OCTOBER 8, 2021

The ghost kitchen segment was already around at the beginning of 2020, but the market became even more significant in the restaurant industry during the COVID-19 pandemic. The New York Times reports that market research firm Euromonitor predicts “ghost kitchens will be a $1 trillion industry in the next 10 years”. Build Your Brand.

Front of House 78

Front of House Back of House Website Management Delivery 78

Restaurant365

DECEMBER 17, 2019

Marketing costs are also variable and controllable. However, the biggest factor in controlling food costs is improving your inventory management. Investing in restaurant management technology is an essential part of restaurant costs. Marketing Costs. Restaurant Food Costs. Technology Costs.

Point of Sale 120

Point of Sale License Insurance Employee Relations 120

Modern Restaurant Management

MARCH 16, 2020

Due to the Covid-19 outbreak effect on the restaurant industry, Modern Restaurant Management (MRM) magazine is compiling a list of resources available for restaurant owners, operators and managers. For a full list of participating restaurants, to sign on as a restaurant, or for more information, visit www.supportrestaurants.org.

Food Safety 234

Food Safety Kitchen Safety Small Business Employee Relations 234

Restaurant365

NOVEMBER 19, 2019

To prepare for the new year, restaurant owners, operators, and managers need to start planning now. New training methods focus on thorough cross-training, an emphasis on company mission and values, and solid management team structures. Managing complex, rotating inventory. Finding and training staff.

Operations 92

Operations 2020 Mobile Ordering Social Media 92

Restaurant365

DECEMBER 4, 2020

To prepare for the new year, restaurant owners, operators, and managers need to start planning now. Understanding this break-even number, which is based on your operating expenses, informs everything from your staffing decisions to adjustments in inventory. Managing rotating inventory. Managing rotating inventory.

2021 78

2021 Operations Mobile Ordering Social Media 78