Raising the Table Stakes: Why Omnichannel Is More Important Than Ever in Hospitality
Modern Restaurant Management
JUNE 29, 2023
There’s that word again: omnichannel. The word omnichannel has been buzzing since 2010, but at its core it’s all about guests. A restaurant omnichannel strategy puts the customer at the center of the dining experience. Now more than ever, customers have more opportunities to engage with restaurants across multiple channels. Why is omnichannel more important than ever?
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