Thu.Jun 29, 2023

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Raising the Table Stakes: Why Omnichannel Is More Important Than Ever in Hospitality

Modern Restaurant Management

There’s that word again: omnichannel. The word omnichannel has been buzzing since 2010, but at its core it’s all about guests. A restaurant omnichannel strategy puts the customer at the center of the dining experience. Now more than ever, customers have more opportunities to engage with restaurants across multiple channels. Why is omnichannel more important than ever?

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How Drag Queens Use Cookbooks To Flip Femininity

EATER

Lille Allen/Eater Cookbooks authored by drag queens have long been guides to embracing femininity — while questioning what it means to be a woman at all For a May Day picnic, Miss Eileen Dover recommends you serve a simple potato salad. Her recipe calls for boiled potatoes tossed with shredded carrots, cucumbers, yogurt, and vinegar with parsley to garnish.

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Grow Your Business - By Excluding Your Customers??

Thrive POS

What if we told you one of the keys to growing your pizzeria's business is excluding customers? No, we don't mean turning away hungry patrons at the door. We're talking about a marketing tactic known as "exclusion marketing" - a strategic approach that, when used correctly, can yield a significant return on minimal advertising spend on platforms like Facebook.

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The Best Guide for Commercial Ice Machines and Refrigeration for Restaurants and Bars

Modern Restaurant Management

Opening and running a restaurant isn’t always budget friendly. Most commercial restaurant equipment can run a business around 10k – 200k. Purchasing equipment outright might sound better in the moment, but over time with natural wear and tear, you will need repairs and professional cleanings. In most cases, repairs, and maintenance can start at $300 an hour not including the price of parts, delivery, and installation.

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Join Full Course Navigator: Your Path to Professional Growth in Restaurant Leadership

Full Course Foundation is dedicated to nurturing excellence in restaurant leadership. Our Navigator program offers a wide range of resources tailored for professional growth. From high-quality training to personalized coaching, Navigator equips restaurant leaders with the tools they need to thrive in their careers. Unlock your potential with three months FREE access to Navigator by Full Course!

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Panera Bread expands rewards program to grocery CPG

Restaurant Business

Shoppers who spend $20 on Panera-branded grocery items, including salad dressings and mac & cheese, can get a $5 electronic gift card to use at the fast-casual brand's restaurants.

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117 chefs share their secrets to running a successful kitchen and restaurant

Restaurant Business

Shari Bayer, author of “Chefwise: Life Lessons from Leading Chefs Around the World,” collected insights from the pros and shares their best practical and inspirational advice.

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Why Hospitality Evangelism Is Harmful

The Restaurant Manifesto

Perpetuating orthodox ideology about restaurant service overburdens staff and distorts guests’ expectations The post Why Hospitality Evangelism Is Harmful appeared first on The Restaurant Manifesto.

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Smokey Bones to trim menu, sharpen service under new president

Restaurant Business

As COO, Hal Lawlor helped the barbecue chain return to its roots. Now, his target is guest satisfaction. "That elevated expectation is back," he said.

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Has Pet-Nat Jumped the Shark?

EATER

Pét-nat fueled a natural wine generation, pushing other wines to the side. Here are 3 sparkling wines outside of the category to try.

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Individual Development Plan Template

There’s no way around it: sometimes employees need your help. Use this free template to clarify expectations, share resources, and set a timeline. Best case scenario, this process helps them improve. Worst case, your great recordkeeping keeps you compliant even if they move on. Download the template today!

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Spreading the Southern touchstone of chicken salad

Restaurant Business

Chicken Salad Chick is in a lane on its own, but will this growing fast-casual franchise translate outside the South?

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3 Ways Small Tea Businesses Can Achieve Sustainable Growth

T-Ching

The post 3 Ways Small Tea Businesses Can Achieve Sustainable Growth appeared first on T Ching.

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Sean Tresvant named Taco Bell CEO

Restaurant Business

The Mexican fast-food chain’s chief brand and strategy officer will take over the top job on Jan. 1 for Mark King, who is retiring.

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Lebanon considers way to fight an invasive species ruining the pine nut harvest

The Salt

Workers in Lebanon climb high up pine trees for a valuable export: pine nuts. But the important source of revenue is being choked off by an invasive pest.

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How to Build the Ideal HR Team

HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.

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The Maple Pepper Bacon Sandwich continues Chick-fil-A's mission to grow the grilled category

Restaurant Business

Behind the Menu: The new LTO, currently in test, is the chain's first grilled chicken sandwich introduced since 2019. But it probably won’t be the last.

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On Saint Peter's Day, people in Haro not only drink wine, but get soaked in it

The Salt

In the northern Spanish city of Haro Thursday, people will spray red wine on each other — part of an annual festival called La Batalla del Vino.

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The biggest chains thrived during the pandemic, but most have not

Restaurant Business

The Bottom Line: Average unit volumes have not kept pace with inflation over the past three years. Unless you're a really big restaurant chain.

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Smash Park pickleball concept wins private-equity investment

Restaurant Business

The amount was not disclosed, but the investment will allow the soon-to-be four-unit eatertainment venue to expand to more markets.

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How to Build the Ideal HR Team

HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.