Black Box Intelligence

OCTOBER 25, 2021

Pandemic-related issues continue to be the dominant factors driving restaurant customer satisfaction trends. Casual dining is also trending?about Off-premise Sales and Restaurant Customer Satisfaction. Despite the steadiness of off-premise sales, it’s tied to lower satisfaction. the week of Labor Day.?

Customer Service 52

Customer Service Point of Sale Employee Relations Customer Experience 52

Modern Restaurant Management

FEBRUARY 27, 2020

Key findings regarding economic conditions include: Restaurant industry sales are projected to reach a record $899 billion in 2020, with the moderate four percent growth rate mirroring general economic conditions. 2020 State of the Restaurant Industry. Opportunity lies in off-premises. Off-premises will be a prominent force of growth in 2020.

2020 192

2020 Influencer Point of Sale Food Safety 192

Modern Restaurant Management

JANUARY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features a gloomy start to the new year, dining trends for 2020, the importance of discounts, holiday gift card sales results, delivery frustrations, soda curiosity and a consumer culture report. Same-store sales growth was -2.1

2020 110

2020 Point of Sale Online Ordering Consumer Goods 110

Modern Restaurant Management

DECEMBER 17, 2020

This edition of MRM Research Roundup features news that consumers plan to put restaurants at the top of their shopping lists, the latest stats for on premise and why the restaurant of the future is here now. Diners Show Holiday Spirit. “This is a challenging time for both consumers and businesses. . Hassle-free holiday meals.

2020 167

2020 Point of Sale Seasonal Menu Consumer Goods 167

Modern Restaurant Management

DECEMBER 16, 2019

Topline numbers show robust restaurant sales growth during November. Same-store sales growth was 1.6 percent in November, which represents the third consecutive month of positive sales growth and the strongest since January. Thanksgiving typically represents lower sales volumes for most industry segments.

2019 128

2019 Compost Mobile Ordering Point of Sale 128

Modern Restaurant Management

DECEMBER 12, 2019

Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. More Tropical in Colorado. Tropical Smoothie Cafe signed two multi-unit franchise agreements to develop 38 new cafes across the state of Colorado, including a 27-unit deal and an 11-unit deal.

Franchise 110

Franchise Franchising Loyalty Program Book 110

Modern Restaurant Management

MAY 1, 2020

Other businesses have seen a surge of consumer interest, including chicken-wing joints (+84 percent), pizzerias (+71 percent) and fast-food restaurants (+55 percent). The answers are an entry point for understanding consumers’ needs as brands start to reopen, notes RMS CEO John Oakes. Yelp Economic Average.

2020 191

2020 Fast Casual Food Safety Guest Recovery 191

Modern Restaurant Management

AUGUST 16, 2021

This edition of MRM Research Roundup features the latest facts and figures of restaurant operations, the state of business dining, and the mid-year gift card report. The State of the Restaurant Industry. foodservice industry. Quick service restaurants (QSRs), representing 81 percent of restaurant visits in the U.S., “The U.S.

2021 180

2021 Guest Recovery 2019 Loyalty Program 180

Modern Restaurant Management

MARCH 3, 2023

In a State of the Restaurant industry report, the Natiional Restaurant Association sees a return to normal with predicted sales growth in 2023. Other top research lists how impactful the Super Bowl was for restaurants, the state of gift cards and top pizza cities. million by the end of 2023.

2023 203

2023 2022 Consumer Goods Point of Sale 203

Black Box Intelligence

MARCH 10, 2020

The newly launched Restaurant Recovery Sales Flash is open to all operators. Includes sales & traffic, off-premise and state by state performance. The impact of those dining rooms opening has been impactful in driving incremental sales for full-service restaurants. percentage point change. percentage point change.

Point of Sale 124

Point of Sale Guest Recovery Fine Dining Fast Casual 124

Modern Restaurant Management

APRIL 20, 2021

The most popular COVID-related safety offerings people look for when booking a venue included outdoor spaces (47 percent) and socially-distanced floor plans (40 percent). In this edition of MRM Research Roundup, we feature news of the expected pent-up demand from guests, the Great Restaurant Restart and delivery trends.

2021 189

2021 Online Ordering Mobile Ordering Guest Recovery 189

Modern Restaurant Management

MAY 27, 2020

Participating restaurants will donate 15-25 percent of sales to their local food bank and over 1500 restaurants nationwide have already joined the initiative. Participating restaurants will donate 15-25 percent of sales to their local food bank and over 1500 restaurants nationwide have already joined the initiative. Takeout For Good.

Food Safety 176

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 176

Modern Restaurant Management

JUNE 19, 2020

Did not reduce the salaries or wages of their employees by more than 25 percent, and did not reduce the number or hours of their employees; OR. Experienced reductions in business activity as a result of health directives related to COVID-19, and did not reduce the salaries or wages of their employees by more than 25 percent.

Food Safety 145

Food Safety Customer Experience Website Management Employee Relations 145

Apicbase

APRIL 20, 2022

Franchising is a time-tested business model that allows restaurant owners to scale their business fast and efficiently. Instead, we embrace the dark side and look at the pain points and pitfalls. Free download. Verify that both customers and employees understand your brand concept. Brace yourself. Here we go.

Franchise 52

Franchise Franchising Cash Management Kitchen Safety 52

Modern Restaurant Management

FEBRUARY 1, 2021

This edition of MRM Research Roundup features the latest restaurant sales stats, brand loyalty, Valentine's Day spending plans and more. Same-Store Sales Fall. The fourth quarter was not good for restaurant sales; each month posted worse same-store sales growth than the previous month, according to Black Box Guest Intelligence.

2021 133

2021 Point of Sale Guest Recovery Travel 133

Modern Restaurant Management

JULY 27, 2020

In this edition of MRM News Bites, we feature sobering statistics from Yelp, a ghost kitchen franchise model, franchise explosions expected and falling for for an improved PSL. Yelp Sees COVID Effect. YEA reflects data from millions of local businesses and tens of millions of users on Yelp’s platform measuring U.S. “As U.S.

Franchise 177

Franchise Franchising Mobile Ordering Kitchen Safety 177

Modern Restaurant Management

NOVEMBER 18, 2019

It is undeniable that the restaurant industry is experiencing a significant slowdown in same-store sales growth since the second quarter of the year, however in October, the industry was able to post its second consecutive month of small positive same-store sales growth at 0.1 The industry grew its same-store sales by 1.0

2019 108

2019 Point of Sale 2018 Consumer Goods 108

Modern Restaurant Management

JULY 1, 2021

In this edition of MRM Research Roundup, we feature top foods of 2021, customer satisfaction, the Good Food 100 and shopping sentiments, State of the Plate. As we approach a new normal and restaurants reopen, there's a lot to look forward to for the rest of the year. Grubhub launched the third annual "State of the Plate" report.

2021 154

2021 Loyalty Program Mobile Ordering Consumer Goods 154

Black Box Intelligence

NOVEMBER 1, 2021

Restaurant Sales and Traffic Post Strongest Results in 4 Weeks. The industry had a strong rebound in sales and traffic growth and the week ending October 17 posted the strongest results in 4 weeks. . Only fine dining did improve in sales growth. QSR, fast casual and casual dining improved the most (improved sales growth by 1.9

Fast Casual 84

Fast Casual Guest Recovery Fine Dining Point of Sale 84

Modern Restaurant Management

FEBRUARY 19, 2020

There is much work to do, but I am eager to build on the company’s recent momentum and set out on this exciting journey alongside Checkers & Rally’s passionate employees and talented franchisees.” Allen succeeds Rick Silva, who has decided to leave the company after 13 years as CEO and President.

Franchise 122

Franchise Franchising Fast Casual Point of Sale 122

Modern Restaurant Management

JANUARY 31, 2020

points relative to 2016, widened from a gap of 1.3 points in 2018. voted Republican in 2016 – North Dakota, South Dakota, Wyoming, and Alaska – with services sectors and several food-related economic growth trended blue — Washington D.C., Yelponomics. Yelp released its first-ever annual Yelp Economic Average?

2020 192

2020 Loyalty Program Point of Sale 2019 192