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MRM Research Roundup: End-of-February 2020 Edition

Modern Restaurant Management

Employee recruitment and retention continues to be a major challenge for operators in 2020, with low unemployment rates and growing job openings. “They’re concerned about rapidly changing consumer preferences, which demand constant diversification of their menus, and an overcrowded online ordering and delivery market.”

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Why the Restaurant Staffing Shortage is Becoming a Bigger Issue

Black Box Intelligence

Many workers who weathered the rapid increase in take-out and third-party delivery orders are reaching a breaking point. And the high costs cut into the funds operators could use on employee engagement and recruitment efforts. Access to client-only quarterly State of the Industry webinars and thought leadership events.

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Restaurant Talent Marketing: 3 Big Ideas to Focus on in 2021 and Beyond

Black Box Intelligence

Restaurants that had never even considered To-Go found a way to pull it off, and small local favorites found a way to invest in digital and delivery. You could argue the same approach has been adopted for recruitment marketing. Both small and large brands alike quickly made the pivot to keep their business afloat amid so much doubt.

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Restaurant Talent Marketing: 3 Big Ideas to Focus on in 2021 and Beyond

Black Box Intelligence

Restaurants that had never even considered To-Go found a way to pull it off, and small local favorites found a way to invest in digital and delivery. You could argue the same approach has been adopted for recruitment marketing. Both small and large brands alike quickly made the pivot to keep their business afloat amid so much doubt.

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Restaurant Industry Performance Pulse

Black Box Intelligence

Total digital food sales, which includes online sales through full- and limited- service restaurants, traditional and delivery groceries, as well as meal kits, represented 4% of total sales in 2019. Share of Stomach Winners: Limited-Service Restaurants and Grocery Delivery. Powered by Black Box Consumer Intelligence.

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Coffee News Recap, 14 Oct: Early bird tickets now on sale for PRF El Salvador, 13-year-old wins 2022 Colombian AeroPress Championship & other stories

Perfect Daily Grind

Farm Africa to host webinar on the specialty coffee sector in the eastern Democratic Republic of Congo. UK coffee shop chain Gail’s launches new recruitment campaign to promote a healthy work-life balance. World Coffee Alliance hosts final digital traceability webinar.

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