Modern Restaurant Management

MARCH 11, 2022

Increased Emphasis on Online Ordering. This combination of pressures has brands doubling down on digital ordering – effectively reducing the labor cost of this process. As brands struggled to survive in the earlier part of the pandemic, the acquisition market was ripe for bargain hunters. Appeal to Mobile Gamers.

2022 202

2022 Marketing Fast Casual Mobile Ordering 202

ChowNow

FEBRUARY 27, 2024

Effective restaurant marketing means reaching diners wherever they are. In today’s world, that means their mobile devices. To gain more diners and drive more orders, restaurants need to optimize their mobile marketing and make it easier to order. What’s mobile marketing?

Marketing 78

Marketing Mobile Ordering Email Marketing Online Ordering 78

Modern Restaurant Management

JUNE 24, 2021

As a restaurant owner, digital marketing can be a daunting task that takes up valuable time, energy, and resources. Most simply do not have the time needed to research digital marketing strategies, let alone implement them. This often means marketing and advertising efforts are done on-the-fly or simply 86’d.

Marketing 198

Marketing Social Media Mobile Ordering Website Management 198

Cheetah

MAY 31, 2021

With third party delivery apps growing their user base by the millions each year – even before the pandemic – we would not hesitate to say that delivery is the future of dining. With a widespread delivery infrastructure already in place they are obviously benefitting from the recent boom in food delivery.

Delivery 148

Delivery Mobile Ordering Website Management Online Ordering 148

7 Shifts

OCTOBER 9, 2020

Diners are turning to online ordering in increasing numbers because of COVID-19 pandemic restrictions on on-premise dining. According to a survey conducted by S&P Global Market Intelligence, 40% of Americans are ordering more food for takeout and delivery now than they were before the pandemic.

Design 398

Design Social Media Mobile Ordering Online Ordering 398

Modern Restaurant Management

JANUARY 22, 2024

How can you adjust your B2C marketing strategy to align with their needs and provide an elevated culinary experience? How do you manage your restaurant in a modern and efficient way? You can craft a B2C marketing strategy that is interesting, relevant, and successful by following this checklist.

Loyalty Program 142

Loyalty Program Dietary Restrictions Mobile Ordering Social Media 142

Modern Restaurant Management

FEBRUARY 9, 2021

This article includes some simple digital marketing strategies that restaurants can quickly implement ahead of the Valentine’s Day holiday. With the Marketing Rule of 7 , it takes an average of seven interactions with a brand before a purchase takes place. Give Your Website All of the Love.

Marketing 219

Marketing Email Marketing Website Management Social Media 219

Modern Restaurant Management

SEPTEMBER 16, 2020

Modern Restaurant Management (MRM) magazine surveyed marketing experts to find out the best ways restaurants can market themselves now. Basant Baruah, Senior Content Marketer, Beaconstac. Below are a few examples of small and big F&B chains applying unique marketing techniques. Here are their insights.

Marketing 233

Marketing Social Media Food Safety Email Marketing 233

7 Shifts

JANUARY 26, 2021

Ordering online, paying with mobile phones, scanning QR codes for a menu, and a ton of takeout, are just a part of dining out now. Here are a few ideas: Contactless is King While contactless cards, drop off delivery, app-based payments, and QR codes have been around, the pandemic has made them more popular than ever.

2021 370

2021 Front of House Social Media Back of House 370

Modern Restaurant Management

APRIL 17, 2023

Automation tools also provide value through mobile ordering apps, AI solutions, digital reviews apps, and online reservation software. Here are the latest tech solutions that will allow to increase transparency and productivity of the highly developed and rapidly changing F&B market.

Mobile Ordering 193

Mobile Ordering Cash Management Online Ordering Front of House 193

Modern Restaurant Management

OCTOBER 27, 2022

But whether it’s mobile apps, kiosks, tablet-wielding employees, or AI and ML tools, they all rely on QSRs having a sound network infrastructure in place. Enabling Flexible Ordering. Flexible ordering has become an expectation for restaurant customers – from fine dining to quick service.

Mobile Ordering 188

Mobile Ordering Online Ordering Front of House Fine Dining 188

7 Shifts

OCTOBER 23, 2020

Did you know that three in four customers will visit a restaurant's website before dining at that restaurant? In an era when enabling online ordering is essential to running a restaurant, having an online presence for your restaurant is critical. Restaurant website builders make your website easy to update and maintain.

Website Management 370

Website Management Online Ordering SEO Hiring 370

Modern Restaurant Management

JANUARY 3, 2023

These setbacks and evolving customer expectations amid the pandemic have shifted the way that operators are managing their own spaces, as they work toward maximizing efficiency and revenue while reducing operational costs. For many long-standing operators who have resisted tech, ordering is a very analog process.

Ordering 175

Ordering Mobile Ordering Online Ordering Customer Service 175

7 Shifts

AUGUST 20, 2020

They include: Labor management software Order management software Inventory management software Guest engagement software Contactless, mobile payment processors 5 Tools to Use to Increase Operational Efficiency in Restaurants Did you know that 48% of restaurants use three or more tech vendors?

Technology 293

Technology Mobile Ordering Dietary Restrictions Cash Management 293

Modern Restaurant Management

NOVEMBER 15, 2023

households eating out or ordering food more frequently, according to a TransUnion report that details consumer attitudes and behaviors when engaging with QSRs. For more than half of consumers (58 percent), that amounts to dining out or ordering once or twice per week and spending less than $150 per week.

Loyalty Program 106

Loyalty Program Mobile Ordering Website Management Online Ordering 106

Modern Restaurant Management

JULY 21, 2020

It’s a new world for restaurant owners and managers. Having already adjusted to the rise of takeout and delivery, now restaurants are figuring out how to reopen for dine-in service while navigating social distancing and other health guidelines. This allows diners to view menus or restaurant guidelines on their mobile device.

Marketing 204

Marketing Mobile Ordering Food Safety Communication 204

Modern Restaurant Management

SEPTEMBER 27, 2021

Suddenly, the ability to engage customers digitally – to take orders via apps and websites, to fulfill orders via delivery and curbside pickup, all occurring “outside the four walls” – became existential. In March of 2020, the world changed.

Mobile Ordering 174

Mobile Ordering Email Marketing Online Ordering Website Management 174

Modern Restaurant Management

OCTOBER 25, 2022

As our world becomes increasingly digitized- with the rise of food delivery services, QR Code Menus and online orders- it's more important than ever for restaurant owners and employees to become familiar with the latest threats to their business. A QR code is really just a different way to distribute a website address.

Online Ordering 184

Online Ordering Website Management Social Media Mobile Ordering 184

Social Hospitality

AUGUST 25, 2019

When it comes to digital marketing for restaurants , there are various avenues to explore. C ustomer interaction points can range from mobile apps, third-party food aggregator apps, social media, and chat apps. That changes when you use a conversational chatbot on the website, mobile app, or social media.

Social Media 253

Social Media Mobile Ordering Email Marketing Website Management 253

7 Shifts

FEBRUARY 15, 2022

And it's proprietor, Shawn Walchef, is redefining what restaurant marketing can be. In his work, he realized that many employees get thrust into management positions without any training. So he created a universal training manual, his book— The Surprise Restaurant Manager. Your smartphone is your restaurant's media center.

Social Media 450

Social Media Hiring Website Management Hospitality 450

Modern Restaurant Management

MARCH 26, 2021

The impact of the global pandemic has fast-tracked the restaurant industry's need for digital ordering, particularly for off-premises dining options. million users of food delivery apps in the U.S., Digital ordering channels are vital for your restaurant’s success in 2021. and up to 53.9 million by the end of 2023.

Ordering 210

Ordering Mobile Ordering Online Ordering Email Marketing 210

Restaurant365

APRIL 9, 2020

Marketing for restaurants has never been more critical. Your online presence is a key component of a successful marketing effort for your restaurant business. When considering starting a marketing campaign, it’s first essential to understand your target audience. Prioritize local SEO. Promote user-generated content (UGC).

Marketing 88

Marketing Social Media SEO Email Marketing 88

7 Shifts

JULY 16, 2021

In this guide, we'll go through everything you need to open a new coffee shop, from market research to buying coffee to hiring the best team. Research the Market. Market and Promote the Opening. Below is a list of the potential coffee shop concepts to think about when conducting your market research. Research the Market.

License 461

License Hiring Equipment Point of Sale 461

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. Delivery and take-out will continue to be the most popular way consumers will get their restaurant meals in a COVID and post-COVID world. Here are their responses. To read part one, click here.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229

Lavu

FEBRUARY 28, 2020

With most people spending a big part of their day on the internet, it provides a huge market potential for restaurants. In fact, the demand for online restaurant ordering continues to grow among restaurant consumers. Online ordering and delivery in the restaurant industry are being driven by the readiness of the online market.

Online Ordering 85

Online Ordering Delivery Ordering Point of Sale 85

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

2022 207

2022 Mobile Ordering Guest Recovery Point of Sale 207

ChowNow

DECEMBER 16, 2020

The restaurant delivery business has grown enormously in recent years, and it shows no signs of fading. Since the start of the COVID-19 pandemic, roughly half of all consumers have ordered delivery from a restaurant, and delivery sales have increased by 120 percent. That said, it can be difficult to get delivery right.

Delivery 78

Delivery Email Marketing Mobile Ordering Online Ordering 78

Cheetah

MAY 1, 2020

In an effort to help San Francisco restaurants stay afloat in this unstable economic reality, Mayor London Breed has recently capped the fees food delivery apps can charge restaurants at 15%. “In What they don’t know is that every time they place an order via a third-party food delivery app it’s costing the restaurant money.

Delivery 109

Delivery Food Mobile Ordering Insurance 109

Deliverect

APRIL 9, 2021

Founded in the Netherlands in the year 2000, Takeaway.com specializes in online food ordering and home delivery. In 2020, the company merged with Just Eat to form one of the leading global online food delivery companies, Just Eat Takeaway.com. Once your restaurant is listed on Takeaway.com, you can start receiving orders.

Online Ordering 148

Online Ordering Mobile Ordering Point of Sale POS 148

Social Hospitality

DECEMBER 1, 2019

This is true for everything processing reservations and orders, to marketing, to being able to deliver entertainment in your establishment. Technologies for Restaurant Management. It’s tricky to run and manage a restaurant. Then, there are reservation management systems. Technologies for Entertainment.

Technology 195

Technology Website Management Entertainment Point of Sale 195

Modern Restaurant Management

APRIL 7, 2022

As technology has evolved, however, the number of potential channels has increased, giving rise to first multichannel and then omnichannel marketing. Whether it was mobile ordering, delivery, curbside pickup, or drive-thru, it would be hard to think of a better real-world illustration of the omnichannel concept.

Mobile Ordering 202

Mobile Ordering Email Marketing Loyalty Program Customer Experience 202

Modern Restaurant Management

OCTOBER 19, 2022

In a sector as vast as the restaurant industry, digital marketing becomes a critical tool to standing out among the crowd, especially as Q4 inches closer. Search Engine Optimization (or SEO) continues to be an incredibly important digital marketing tactic. The position of a result on the SERP is referred to as its ranking.

SEO 185

SEO Social Media Website Management Online Ordering 185

Modern Restaurant Management

JANUARY 5, 2022

Restaurants that incorporated digital solutions such as contactless ordering and delivery have been able to continue safely serving customers despite closures and shortages. From 2019 to 2021, the number of customers using food delivery apps rose by 21 percent , and this number is expected to grow another 22 percent by 2023.

Technology 158

Technology Front of House Online Ordering Back of House 158

The Restaurant Times

FEBRUARY 14, 2021

Online ordering has flourished with time and completely transformed the way restaurants deliver food. Customers are now seeking convenience and expecting timely and hygienic doorstep delivery options. This article discusses how restaurants can enhance customer loyalty by customizing their online ordering system. .

Online Ordering 98

Online Ordering Ordering Mobile Ordering Social Media 98

The Restaurant Times

APRIL 30, 2020

The sudden increase in demand for restaurant home delivery services has created a massive opportunity for food delivery startups to increase market share. With food aggregators coming into the picture, more restaurants have entered the food delivery segment. 5 Emerging Trends For Food Delivery Startups In 2020.

Delivery 80

Delivery 2020 Food Online Ordering 80

ChowNow

DECEMBER 7, 2021

This first-of-its-kind feature shows customers how much they’re helping restaurants save, offering an easy way to quantify support for local restaurants and encourage repeat orders. The total score is updated every time they place a new order—demonstrating how every meal can add up to a big difference. The Diner Impact Score is simple.

Online Ordering 158

Online Ordering Mobile Ordering 2011 Website Management 158

Modern Restaurant Management

JUNE 24, 2020

On-Demand Delivery for Square Online Store. Square is launching On-Demand Delivery for Square Online Store where sellers can dispatch a courier through delivery partners for orders placed directly on their website. The buyer receives text updates with links to live maps to track delivery progress.

Guest Recovery 212

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 212