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How Technology Tools Help Restaurateurs Do More With Less

Modern Restaurant Management

Thanks to restaurant technologies, it’s possible to not only deliver a superior customer experience — the crux of hospitality — but also take things to the next level. Yes, the importance of a good customer experience has always been key. In reality, hospitality isn't as simple as just service.

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MRM EXCLUSIVE: Restaurants Going Digital Require Technology That Always Works

Modern Restaurant Management

Thanks to the labor shortage and increased profit pressure, savvy restaurants are going digital to provide the best customer experience and to keep up with the hefty competition. A mobile ordering system serves more people faster and keeps them happy, not hangry. What’s new on the menu for today’s innovative restaurants?

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Improved Quality Assurance On Streamlined Menus

Culinary Digital

A streamlined menu can significantly improve quality assurance in a food service establishment in several ways: Consistency A streamlined menu reduces the number of dishes and options offered, making it easier for kitchen staff to consistently prepare each item to the highest quality standards.

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2024 Outlook: Restaurant Trends and Challenges, Part Two

Modern Restaurant Management

In the year ahead, we will continue to offer our customers the true and authentic service our brand is known for, making sure they feel taken care of when visiting any of our more than 500 restaurants across the country. I anticipate an array of tailored incentives for patrons, moving beyond predictable points.

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How to Use ChatGPT to Create Training Material for Restaurant & Cafe Employees

Ken Burgin

What are 10 ways they can use it to develop training material and activities to train restaurant FRONT OF HOUSE S TAFF? Role-Playing Scenarios : Design chat-based scenarios where ChatGPT acts as a customer with specific needs or complaints. This will help train staff in customer service skills and problem-solving.

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30 Quick Training Games for Restaurant & Cafe Staff

Ken Burgin

Use these enjoyable and instructive games to engage your front-of-house and kitchen staff – they’re designed to prepare and run quickly. 15 Training Games for Front of House Restaurant and Cafe Staff Menu Mastery: Divide staff into teams and have them take turns describing a dish on the menu as enticingly as possible in 30 seconds.

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MRM Research Roundup: Top F&B Trends to Watch

Modern Restaurant Management

Some customers have the gift of foresight, using DoubleDash to add on recovery (or hair of the dog) essentials from nearby stores. Restaurant industry insiders offer their insights on F&B trends we can expect to see in 2024. The top ordered desserts this year, included donuts, chocolate brownies, and strawberry cheesecake!

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