Embrace the Suck
MAY 14, 2023
As such, it's a tragedy when these establishments falter, collapse, or disappear, not due to a lack of talent, vision, or culinary prowess but because of a deficiency in leadership. In my years of experience both as a restaurant consultant and a restaurant owner, I've observed the industry from multiple angles.
7 Shifts
JUNE 1, 2022
Topics from the 2022 agenda included marketing with limited resources, finding the middle ground between franchisors and franchisees , and taking control of your customer data. There are dozens of seminars, education sessions, workshops, keynotes, and competitions. Restaurant Leadership Conference. International Pizza Expo.
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Ken Burgin
JUNE 6, 2023
Role-Playing Scenarios : Design chat-based scenarios where ChatGPT acts as a customer with specific needs or complaints. This will help train staff in customer service skills and problem-solving. Feedback Evaluation: Create a feedback system using ChatGPT, where employees can share their experiences, ideas, or issues.
7 Shifts
NOVEMBER 3, 2022
My managers also used code names based on menu items to “rate” female customers. Consider attending workshops with your team. Your next step is to signal to your staff (and customers) what you stand for. Union Square Hospitality Group sees a candidate's potential and culture fit as important as skills and experience.
Perfect Daily Grind
JANUARY 13, 2023
Carroll has 25 years’ experience working in the retail, foodservice, and out-of-home sectors, and will initially focus on expanding Oatly’s foodservice and OOH partnerships. Specialty Coffee Association announces new Guild Leadership Council members. Oatly appoints Bryan Carroll as UK General Manager. Wed, 11 Jan.
Perfect Daily Grind
SEPTEMBER 23, 2022
The IWCA’s local chapter is inviting coffee professionals to a safe space where women and other marginalised people in the industry will share their individual experiences. Leadership Council elections get underway for Coffee Roasters Guild , Barista Guild , and Coffee Technicians Guild. Registration is open.
Ken Burgin
FEBRUARY 13, 2024
They will be interested in get a sense of the team’s spirit, leadership style, and the overall atmosphere of the kitchen. Chefs may wish to know how much freedom they have to contribute ideas, experiment with dishes, and have a say in menu development. This may become more apparent during a trial shift.
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