7 Shifts

JANUARY 26, 2021

For both safety and ease, there isn’t a better option. 2020 was a year that the restaurant industry won’t soon forget. From a projected record growth at the top of the year to a decline of nearly $240 billion in sales and 2.5 million out of work, it was nothing short of devastating. Embrace Digital Hospitality ??

2021 370

2021 Front of House Social Media Back of House 370

7 Shifts

JANUARY 31, 2024

This includes greeting guests and thanking them for their patronage, conducting tableside checks, and resolving any customer complaints quickly, effectively, and empathetically. The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience.

Management 195

Management Management Kitchen Safety Front of House 195

Modern Restaurant Management

FEBRUARY 22, 2024

Restaurants are constantly busy, which means communication is key to make sure the experience for customers is top of the line. Two-way radios, help restaurant staff communicate more efficiently leading to a better experience for the guests. Two-way radios help workers respond quickly to these customer’s needs.

Customer Service 110

Customer Service Front of House Communication Kitchen Safety 110

7 Shifts

SEPTEMBER 20, 2021

Customers are demanding online and mobile ordering, and modern restaurant tech makes it more accessible for every restaurateur. Your POS system reduces ordering errors, increases front-of-house and back-of-house efficiency, and helps you control inventory. 7shifts Restaurant Scheduling Software. Third-party delivery.

Technology 370

Technology Front of House Social Media Back of House 370

Apicbase

MARCH 28, 2024

Restaurant back-of-house operations form the backbone of a restaurant’s success. The back-of-house (or BOH) manages crucial elements that impact cost control and profitability. These include food production and inventory management. Additionally, the BOH handles food safety and restaurant administration.

Back of House 52

Back of House FOH BOH Front of House 52

Modern Restaurant Management

OCTOBER 7, 2021

However, in the process of resuming and continuing restaurant operations, operators need to take steps to lower the risk of infection among employees and customers and prevent the spread of COVID-19. Food safety and restaurant cleanliness. Fast forward a year later and the economy is recovering, albeit at a slow pace.

Technology 196

Technology Operations Food Safety Kitchen Safety 196

Culinary Cues

SEPTEMBER 26, 2020

What needs to be addressed is: “ How do we build trust among customers, trust that the restaurant will keep them safe, and how do we generate enough sales and in turn – profit, to keep the operation moving forward? Your employees know that this is not the best way to start a dining experience. The question is: “What’s the answer?”

Kitchen Safety 336

Kitchen Safety Back of House Front of House Customer Experience 336

Modern Restaurant Management

OCTOBER 14, 2022

Customers with food allergies take a great risk to eat food prepared by someone other than themselves, as they may suffer potentially severe consequences from coming into contact with a triggering allergen. While this is by no means a comprehensive list, these are some common food allergens that you should read up on: Tree Nuts.

Allergens 189

Allergens Kitchen Safety Front of House Food Safety 189

Culinary Cues

FEBRUARY 22, 2021

To nourish and provide sustenance To offer convenience To provide a forum for conversation To create opportunities for gatherings To reward customers To provide an outlet for chef creativity To complete a neighborhood or destination To rock customers world. I know what you are thinking – WHAT!!!!

2022 379

2022 Food Truck Merchandise Point of Sale 379

7 Shifts

NOVEMBER 12, 2020

Reviewing health and safety protocol. Customer service training. Customize this overview to fit your restaurant’s onboarding timeline. Customize this overview to fit your restaurant’s onboarding timeline. What to include in your restaurant onboarding process. What documentation to give out and collect during onboarding.

FOH 307

FOH BOH Food Safety Customer Service 307

Future Food

APRIL 20, 2022

Food, Hospitality & Wellness ‘Places’ Transcending the Resources & Mining Village Work-Life Experience. Source: Future Food. Health and safety are paramount in mining and resources sector but as with society in general, personnel ‘wellness’ has not always been at the forefront of consideration.

Hospitality 78

Hospitality Food Safety Front of House BOH 78

Modern Restaurant Management

JANUARY 13, 2022

Provide Customer Service Training. There is a direct correlation between customer service level and staff training. You will then have a capable team that consistently delivers unbeatable levels of customer service. The last thing you want to do is promise customers delivery times that you have no chance of delivering.

Front of House 218

Front of House Kitchen Safety Customer Service Point of Sale 218

Modern Restaurant Management

MAY 18, 2020

US Foods Holding Corp. launched its COVID-19 online operator resource, the US Foods Restaurant Reopening Blueprint. The Restaurant Reopening Blueprint is informed by interviews with key stakeholders such as diners, restaurant staff and US Foods consultants and chefs. Click here to view the application and instructions.

Front of House 208

Front of House Back of House Online Ordering Kitchen Safety 208

ChowNow

OCTOBER 19, 2023

This program provides ChowNow’s clients with special access and exclusive discounts to unique product integrations and services, from front- to back-of-house, and everywhere in between. They are North America’s first “real”​ online video-based, food safety course. Meet our current Partners and see what they have to offer.

Front of House 78

Front of House Back of House Online Ordering Certification 78

The Rail

MARCH 14, 2023

By Andrea Abbondanza, Contributor In today's fast-paced digital age, restaurants are constantly seeking innovative ways to enhance the dining experience for their customers. QR codes offer a convenient and contactless way for customers to access menus, order food, and pay using mobile devices.

Mobile Ordering 111

Mobile Ordering FOH Front of House Kitchen Safety 111

Modern Restaurant Management

DECEMBER 22, 2021

Dozens of new restaurants are opening worldwide every day, so it is important that your establishment attracts customer’s attention. In the race to become one of the more popular restaurants in your area it takes more than serving good food and pouring outstanding cocktails. Eliminate Distractions.

Design 212

Design 2022 Front of House Sports 212

ChowNow

OCTOBER 18, 2023

This program provides ChowNow’s clients with special access and exclusive discounts to unique product integrations and services, from front- to back-of-house, and everywhere in between. They are North America’s first “real”​ online video-based, food safety course.

Front of House 78

Front of House Back of House Online Ordering Certification 78

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. An issue that may arise from this in 2024 is data privacy.

2024 215

2024 Loyalty Program Cash Management Customer Experience 215

Modern Restaurant Management

MARCH 12, 2021

The benefits of a digital workplace can put restaurants in a better position to increase profits, reduce waste, and experience greater growth. Gives front-of-house teams the resources to provide better customer service. ” Digital Communication Can Increase Customer Loyalty.

Mobile Ordering 197

Mobile Ordering Front of House Communication Online Ordering 197

Modern Restaurant Management

JANUARY 3, 2024

In the year ahead, we will continue to offer our customers the true and authentic service our brand is known for, making sure they feel taken care of when visiting any of our more than 500 restaurants across the country. I anticipate an array of tailored incentives for patrons, moving beyond predictable points.

2024 132

2024 Loyalty Program Customer Experience Customer Service 132

Ken Burgin

FEBRUARY 13, 2024

Questions in the Minds of Chefs or Cooks Applying for a Job What is the restaurant’s culinary or food philosophy? Chefs may wish to know how much freedom they have to contribute ideas, experiment with dishes, and have a say in menu development. What are the safety and hygiene standards in the kitchen?

Front of House 78

Front of House Tip Distribution Kitchen Safety Customer Service 78

Modern Restaurant Management

DECEMBER 15, 2021

The best restaurants are those that keep back-of-house processes running smoothly to ensure a great front-of-house experience for guests. Connected warewashing dispensers that leverage the Internet of Things (IoT) support cleanliness, food safety compliance, sustainability and the bottom line.

Kitchen Safety 203

Kitchen Safety Front of House Food Safety Equipment 203

Modern Restaurant Management

DECEMBER 28, 2020

I think that guests will be choosy with where they go out in the future, and concepts that provide an authentic and safe experience will definitely have the edge. The younger generations don’t just want great food, they expect memorable experiences. Carbon emissions labeling helps inform our impact on planetary health.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

7 Shifts

JUNE 3, 2020

Ani Ramen is a boutique ramen house with five locations in New Jersey. Ani Ramen strives to be part of the family community by offering a place to share high-quality meals and experiences with ramen. Ani Ramen strives to be part of the family community by offering a place to share high-quality meals and experiences with ramen.

Front of House 243

Front of House Online Ordering Kitchen Safety Food Safety 243

7 Shifts

APRIL 23, 2021

Early on in 2020, we were scrambling to figure out ways to get food to customers and how to give staff enough hours and keep them on the payroll. Many workers are not returning due to personal safety concerns, and many have left the industry altogether. When people think about marketing, they think about attracting customers.

Hiring 370

Hiring Front of House Back of House Food Safety 370

Modern Restaurant Management

MAY 8, 2020

With restaurants pivoting to delivery only or curbside operations around the globe right now, getting this information to your customers is critical to spreading the word. With restaurants pivoting to delivery only or curbside operations around the globe right now, getting this information to your customers is critical to spreading the word.

Food Safety 208

Food Safety Kitchen Safety Front of House Website Management 208

Modern Restaurant Management

AUGUST 6, 2020

If running a restaurant wasn’t already expensive, running one under new distancing regulations means less capacity and investment in safety infrastructure that will take a toll on costs. The restaurant dining experience has changed forever and menu items must also adapt to these times. Optimize Inventory.

Front of House 212

Front of House Inventory Food Safety Social Media 212

The Restaurant Group

JANUARY 26, 2023

When done right, it can reduce staff turnover and improve your overall customer experience. Commercial Kitchen Components A commercial kitchen design needs five components: Service area Cooking station Food preparation area Washing or cleaning station Storage area These sub-areas ensure smooth and successful kitchen operations.

Design 78

Design Kitchen Safety Food Safety Front of House 78

Modern Restaurant Management

MAY 2, 2023

Be sure to carefully review how your restaurant is doing in these areas: Are all food safety laws and protocols being followed in your kitchen? For instance, is food being handled and stored properly? Is your restaurant clean — both in the front and back of the house? Are your employees washing their hands?

Audits 112

Audits Point of Sale Document Food Safety 112

Modern Restaurant Management

SEPTEMBER 1, 2020

While it’s a smart innovation that some say is long overdue, the reality is operators are responding to customer demand. According to a recent study by Mastercard , “79 percent of respondents worldwide say they are now using contactless payments, citing safety and cleanliness as key drivers.”

Hospitality 230

Hospitality Ordering Front of House Customer Experience 230

Hot Schedules

SEPTEMBER 3, 2021

Between payroll, ordering, reporting, and a mess of other paperwork, it’s easy for back-office operations to bog down crucial front-office efficiency. They want to be on the floor, face-to-face with customers, making sure guests are getting the best experience possible in your stores. b3lineicon|b3icon-list-add|?|List

Food Safety 147

Food Safety Back of House Front of House Inventory 147

Sling

MAY 13, 2023

Whether you’re looking to hire employees for a fine dining establishment, a food truck, or a fast food business, you’ll need any number of restaurant positions to make up the foundation of your team. A fine dining establishment may need all 24 positions on this list, while a food truck may only need three or four.

Front of House 78

Front of House Back of House Kitchen Safety Food Truck 78

Lavu

SEPTEMBER 29, 2023

According to the Bureau of Labor Statistics July 2023 Job Openings and Labor Turnover Summary , the number of job openings in the food services and drinking places industry was 1.9 This means that there were 600,000 more job openings than hires in the food services and drinking places industry in July 2023.

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

Squirrel Systems

MARCH 8, 2024

These robots are designed to work alongside human staff, handling repetitive, hot, and greasy tasks, thereby reducing workplace hazards and freeing human workers to focus on more complex culinary and customer service functions. Front-of-House Robots In the dining area, robots are being employed as servers and hosts.

Hospitality 52

Hospitality Kitchen Safety Food Safety Front of House 52

Deliverect

APRIL 1, 2020

With the closure of restaurant dine-in services to slow the spread of the Coronavirus, online food ordering has become a crucial business model overnight. Online food delivery has been skyrocketing in the past few years, so many restaurants already have a solid delivery model in place. Best safety practices for delivery. -

Delivery 91

Delivery Food Online Ordering Food Safety 91

Modern Restaurant Management

DECEMBER 16, 2021

According to Black Box Intelligence and Snagajob , full-service restaurants are feeling the pinch and report approximately six fewer employees in the back of house and three fewer in the front of house. Operators will look to technology to offset labor shortages and free up staff to enhance the dining experience.

2022 189

2022 Hospitality Loyalty Program Point of Sale 189

Modern Restaurant Management

JUNE 29, 2020

For FOH: Assure front of house staff that you are complying with or exceeding all regulatory local, state and federal rules and regulations. Food handlers must wear gloves, hats and masks. If you make them feel welcomed, they will continue to come back again and again and will remember your personal touch on their experience.

FOH 215

FOH Kitchen Safety BOH Food Safety 215