Bingage

MAY 24, 2022

It’s no secret that the customer experience is one of the most important parts of running a restaurant. If you don’t have happy customers, they won’t come back! There is a gap between customers and business. The problem is there are lacking in customer engagement. It’s pretty simple math.

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Goliath Consulting

SEPTEMBER 7, 2023

With technology evolving at a rapid pace, the way customers engage with eateries has undergone a drastic transformation. In this post, we’ll outline top digital marketing strategies that every restaurant should consider to stay competitive in the current digital landscape. Writing about the local sourcing of your ingredients.

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Marketing SEO Email Marketing Mobile Ordering 78

Bingage

JANUARY 29, 2021

SMS marketing is one of the best restaurant marketing strategies to reach out to more customers, retain them. With CRM for the restaurant, it is easy to automate SMS marketing. You can read about personalised SMS marketing here. Bingage helps you to send automated SMS campaigns to customers.

Customer Experience 52

Customer Experience Email Marketing Demo Loyalty Program 52

Bingage

JANUARY 29, 2021

It’s no secret that the customer experience is one of the most important parts of running a restaurant. If you don’t have happy customers, they won’t come back! A common complaint among restaurant owners is that customers don’t feel like they’re getting enough attention. How does it work?

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Open for Business

MAY 19, 2023

And showing that you’re aware of the latest trends can attract new guests, build loyalty, and raise your profile. Innovations like AI, robots , and even QR codes can help restaurants succeed by keeping labor costs down while still delivering on guest experience. Bar seating with light bites continues to be a hospitality trend.

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2023 Hospitality Loyalty Program Email Marketing 78

Modern Restaurant Management

DECEMBER 28, 2020

We also see this gaining traction with consumers similar to how calorie labeling became a major source of information for our personal health. And three, above all, we see the need for digital marketing automation continuing and growing into 2021 and beyond. We celebrate this as it benefits us all when brands focus on sustainability.

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The Restaurant Times

DECEMBER 28, 2020

Customer retention plays a crucial role in the success of a restaurant. Loyal customers tend to order and spend more and are good for the business. It has been seen that a mere 5% increase in repeat customers increases profits exponentially. How to Increase the Customer Retention Rate in Your Restaurant in the UAE.

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Open for Business

MARCH 21, 2023

Word-of-mouth marketing and evangelism marketing are valuable parts of a restaurant’s marketing strategy. Both terms refer to the same thing: getting people to talk about your business and growing your customer base. Quick links What is evangelism marketing and word-of-mouth marketing?

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Marketing Social Media Email Marketing Customer Experience 78

Culinary Digital

APRIL 5, 2023

Be it a CXOs, manager or food service operation experts, investing in the right software for your foodservice business is crucial to streamline operation, improve efficiency and enhance customer experience. With so many options available in the market, it can be challenging to choose the right one. Loyalty programs and rewards.

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Loyalty Program Mobile Ordering Customer Experience POS 52

Open for Business

MAY 4, 2023

Restaurant service is one of the most important factors in any hospitality experience. Excellent customer service can be the difference between success and closing your doors. “We It’s actually the whole experience, the memories that are created … It’s the non-tangibles we remember.”

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Bingage

JANUARY 29, 2021

Now, what are the ways that you should adopt to increase restaurant sales & customers in 2021? . We have collected Smart ways to increase the number of customers and so the restaurant sales. . Increase sales through automated SMS marketing. With CRM for the restaurant, it is easy to automate SMS marketing.

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The Restaurant Times

JULY 31, 2020

According to research, the global cloud kitchen market is expected to reach USD 2.63 Therefore, apart from following the necessary operational processes in setting a cloud kitchen business, operators must adopt effective marketing strategies that will increase the overall sales and help retain customers. . Incentive Programs.

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Loyalty Program Marketing Mobile Ordering Online Ordering 95

Open for Business

OCTOBER 20, 2023

Quick links Market research and business plan Location and layout Budgeting and costs Licenses and legal requirements Creating the menu Staffing Technology and systems Marketing and branding Opening your restaurant Market research and business plan Market research and crafting a solid business plan are foundational steps in opening a restaurant.

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The Restaurant Times

SEPTEMBER 22, 2021

Customer segmentation is the process by which a company assesses its customer base, discovers commonalities such as age, behavior, preferences, or expenditure history, and divides them into segments for communication reasons. . create loyalty to make customers feel like they are important to you and treat them as VIPs. .

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BNG Point of Sale

OCTOBER 13, 2021

A quality POS system offers many sales advantages: Specific hardware and software, with intuitive interfaces and a range of terminal styles from small and portable to large and robust, makes payment processing easy for both the customer and employees. There are a wide array of options on the market today. Let’s review both.

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Modern Restaurant Management

MARCH 19, 2020

Listen to experts from legal, business, and marketing to join us to discuss the lasting implications of the coronavirus outbreak. I closed my own restaurant, Mezze Bistro + Bar, and it was heartbreaking,” said Bo Peabody, Co-Founder and Executive Chairman at Seated, and a restaurateur with more than 20 years of experience.

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Loyalty Program Seating Email Marketing Restaurant Law 172

Cheetah

SEPTEMBER 8, 2019

Customer Retention Is a Powerful Business Tactics To attract first-time diners, restaurant owners do anything from marketing to branding to offering discount vouchers. There are many upsides to having brand-loyal customers. But getting new clients and retaining them are two very different things.

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Compost Loyalty Program Back of House Customer Service 114

Restaurant Engine

AUGUST 9, 2023

Once you put these into practice, you just may notice an upward swing in diners, customer satisfaction, and revenue. Happy, satisfied customers are in direct relation to how happy your employees are. It seems that employee well-being and customer satisfaction are tightly linked. All it takes is one bad meal to lose a customer.

Compost 52

Compost Recycling Website Management Employee Relations 52

Cheetah

SEPTEMBER 8, 2019

Customer Retention Is a Powerful Business Tactics To attract first-time diners, restaurant owners do anything from marketing to branding to offering discount vouchers. There are many upsides to having brand-loyal customers. But getting new clients and retaining them are two very different things.

Compost 110

Compost Loyalty Program Back of House Customer Service 110

Modern Restaurant Management

JULY 30, 2021

This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors. “This program is a way to empower and equip restaurant employees with tools and resources to help them succeed and achieve their goals. To be able to offer these types of resources means a lot.

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The Restaurant Times

JANUARY 28, 2022

– Market your USP using the right digital platforms and channels. In this article, we’ll give a quick guide and how to market your restaurant USP in the digital world the right way. . Some restaurants take a bold approach and do something off track to keep their stream of first-time customers consistent. .

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Marketing Social Media Email Marketing Customer Experience 52

Modern Restaurant Management

JULY 14, 2020

A great customer and employee experience is in our DNA, and we are thrilled to bring the future into our kitchen with solutions that will transform the industry and make the White Castle experience all that it can be for generations to come.” We look forward to being a part of White Castle’s next 100 years.”

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Mobile Ordering Certification Loyalty Program Kitchen Safety 164

The Restaurant Times

SEPTEMBER 22, 2021

A website is a tool for branding, expanding business opportunities, effectively engaging customers, and other stakeholders. Many people believe that the quality of a restaurant’s website reflects its overall experience. Moreover, visual marketing is on an upward trajectory. Source: Medium. Social Media Integration .

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Social Media SEO Website Management Online Ordering 59

The Restaurant Times

AUGUST 18, 2020

The food delivery market is booming, and the online food delivery segment is projected to grow to $365 billion by 2030 globally. Moreover, a cloud kitchen provides restaurateurs with an opportunity to experiment with different concepts and formats. Licenses . Make sure to have these in place before starting a food delivery business.

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Mobile Ordering Online Ordering License Email Marketing 52

Modern Restaurant Management

MAY 24, 2024

How can you keep customers returning to your restaurant when so many choices exist? This stresses the need for customer retention programs. Today, customers find restaurant brands through influencers, social media, review sites, and multiple channels. It increases the restaurant sales and builds a loyal customer base.

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Loyalty Program Point of Sale Email Marketing Customer Experience 100

The Restaurant Times

FEBRUARY 24, 2022

Restaurant marketing in today’s highly competitive industry necessitates precision, consistency, and thorough consumer data. Both online and offline marketing strategies can benefit from data gathered about your actual customers. What measures must one take to build a loyal customer base ? Know Your Customer.

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2022 Loyalty Program Email Marketing Customer Service 52

Restaurant365

SEPTEMBER 16, 2021

Your individual hiring decisions define your company culture over the long term, impacting both the customer experience and employee retention. Alongside other career programs, examine your own internal promotion process. Initiate an Employee Loyalty Program. Offer an Employee Referral Program.

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Hiring Loyalty Program Employee Relations Recruiting 78

The Restaurant Times

JUNE 23, 2020

The food delivery market is booming, and the online food delivery segment is projected to grow to $365 billion by 2030 globally. Moreover, a cloud kitchen provides restaurateurs with an opportunity to experiment with different concepts and formats. Licenses . Make sure to have these in place before starting a food delivery business.

Mobile Ordering 52

Mobile Ordering Online Ordering License Email Marketing 52

The Restaurant Times

JUNE 11, 2021

Handling inventory, staff and customers, along with keeping track of analytics and reports all at the same time can become cumbersome for the restaurant manager. Besides, it is also important to go-tech first to match the tech-savvy standards of customers nowadays. Source: DinePlan. Supports Marketing Activities Via CRM .

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POS Mobile Ordering Loyalty Program Online Ordering 52

The Restaurant Times

SEPTEMBER 30, 2021

Considering the current scenario, digital ordering got a further impetus with an ever-growing customer belt, exponential sales curve, and of course, rising revenues. . Did you know that the Indian online delivery market is predicted to grow at a CAGR of 28.94% in the next five forecasted years? Source: PYMNTS.com.

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Ordering Online Ordering Point of Sale Loyalty Program 52

The Restaurant Times

OCTOBER 21, 2020

Choosing the right bakery POS system is essential for your business to deliver the perfect customer experience. As speed is incredibly important along with ease of use, features such as customer relationship management (CRM) and marketing features drive better growth. Detailed Reporting. Central Kitchen Management .

POS 98

POS Inventory Loyalty Program Online Ordering 98

Restaurant365

NOVEMBER 19, 2019

Employees determine the customer service experience in a restaurant. Restaurants are also experimenting with offering health benefits or commuter subsidization to help supplement hourly wages and retain employees. Food costs fluctuate, especially as customers place a greater emphasis on finding higher-quality ingredients.

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Operations 2020 Mobile Ordering Social Media 92

Black Box Intelligence

MAY 5, 2023

Today, quality customer surveys are few and far between. Although restaurant brands understand the importance of collecting information around guest experiences, most are relying too heavily on mystery diner shoppers or comment cards to gather feedback, which are not personal or intuitive in nature.

Customer Experience 52

Customer Experience Customer Service Email Marketing Loyalty Program 52

ChefMod

OCTOBER 6, 2021

Focus on Online Shopping For the last 15 years, the online shopping and ordering market has grown exponentially. Optimal Supplier Integrated Pricing Gone are the days when vendor pricing organization was done through texts or email. The other meeting happens electronically via text, email, or a website or app.

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2021 Email Marketing Front of House Cash Management 52

7 Shifts

FEBRUARY 8, 2024

A full 55% of consumers consider takeout and delivery essential to their restaurant experience. Apple | Android Team Communication The Team Communication tool from 7shifts fixes the chaos of disconnected conversations, text threads, and email chains that seem to go nowhere. Try 7shifts for free. Get a Demo 6. Learn more 7.

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Operations Management Management Mobile Ordering 367

BNG Point of Sale

AUGUST 27, 2021

For every dollar a customer spends, they are keeping 8 cents as profit. . Overhead: Overhead costs include your directly controllable expenses, like supplies, repairs, and marketing, as well as your non-controllable fixed operating expenses, such as rent, utilities, salaries, and insurance. . Net profit as a percentage = 0.08

Point of Sale 52

Point of Sale Social Media Customer Service Online Ordering 52

7 Shifts

FEBRUARY 8, 2024

A full 55% of consumers consider takeout and delivery essential to their restaurant experience. Apple | Android Team Communication The Team Communication tool from 7shifts fixes the chaos of disconnected conversations, text threads, and email chains that seem to go nowhere. Try 7shifts for free. Get a Demo 6. Learn more 7.

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Operations Management Management Mobile Ordering 352