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If your business isnt keeping up with the changes, you risk falling behind and not meeting modern customer expectations. For operators, restaurant apps mean higher sales, greater customer retention, and smoother day-to-day operations. Beyond mobile ordering, restaurant apps support operations in ways that were never available before.
What was once a gradual process turned into a rapid transformation, permanently reshaping how restaurants operate and interact with customers. Customers have now fully embraced the benefits of using restaurant technology, and to keep up with guests evolving expectations, the tech industry is growing at an incredible rate.
In this guide, youll learn how to use ChowNow tools along with a handful of other effective strategies to increase order volume, boost your current customer traffic, and grow your overall sales. Email marketing is one of the most effective ways to stay top-of-mind with customers and remind them its time to order again from your restaurant.
Whether you’re connecting loyaltyprograms, online ordering, or inventory tools, open APIs make it possible to tailor your POS to match your exact operational needs. All successful businesses know they must adapt to the market and customer expectations. Backed by open data that is free for anyone to republish or use as is.
In today’s fast-paced dining environment, quick-service restaurants are under pressure to serve more customers in less time—without sacrificing quality. As customer expectations rise, reducing wait times has become more than a convenience; it’s a competitive advantage. The impact? This cut labor costs to 23.7%
These reports help you understand sales trends, manage inventory, optimize staffing, and improve customer satisfaction. Customer Reports : Understand guest behavior, loyalty, and spending habits to enhance customer engagement and retention. Thats a big deal, and these reports can play a key role in minimizing losses.
In 2025, convenience and speed continue to drive customer expectations, reshaping how people choose and receive their meals. From higher app usage to growing demand for personalized ordering experiences, this data uncovers the trends influencing modern dining behavior. Only 45% of QSR customers prefer to place orders through employees.
They provide better flexibility, real-time insights, and improved customerexperiences. Enhanced Security: Built-in safeguards for customer and business data. Integration-Friendly: Easily connects with delivery platforms, accounting tools, and loyaltyprograms. Additionally, payment processing time drops by 20%.
From the front-of-house to the kitchen, modern POS solutions reduce manual errors, improve staff productivity, and enhance the customerexperience. Enhances Order Accuracy: Directly sends orders to the kitchen, cutting mistakes by 25% and improving customer satisfaction. Want to know more?
If you want to learn how to open a deli, follow these key steps to establish your brand and get the tools you need to serve customers great food and experiences. Delis and sandwich shops continue to be popular with customers because they provide versatile, quick dining options. Start by identifying who your ideal customer is.
With rising ingredient prices, labor shortages, and tighter margins, operators must find strategic ways to reduce restaurant costs without compromising quality or customerexperience. Increasing restaurant profits allows you to invest in upgrades, like better equipment or a nicer place for customers to eat.
While your competitors chase social media trends, savvy food service operators have discovered their winning strategy: email marketing that transforms casual customers into devoted regulars. Every customer interaction becomes an opportunity to grow this valuable asset. But the benefits go beyond direct sales.
From processing payments and managing inventory to tracking sales and streamlining service, POS systems play a critical role in improving efficiency and customerexperience. Restaurant-Specific Tools : Manage menus, seating, reservations, and customer preferences. system uptime.
The way customers pay is evolving, and restaurants are adapting quickly. If you’re wondering why restaurants are going cashless, the answer lies in speed, security, and customer preference. Cashless systems streamline operations, reduce theft risk, and align with the growing demand for contactless experiences.
This shift is helping restaurants reduce wait times, increase table turnover, and create a more seamless dining experience. As customer preferences evolve, its clear why more restaurants are making the switch. Rather than rely on a server, customers are empowered to move through their dining experience on their own terms.
That’s why having a solid restaurant management training program is so important for owners and operators looking to build a successful team. A well-structured management training program equips new leaders with essential skills while promoting ongoing development.
Whether you want more customization, smoother POS integration , or simply a more professional look on your TVs and tablets, the market is full of digital beer menu software worth considering. Custom branding : Can you match the look and feel of your brand? Multiple menu types : Can you show beers, wines, cocktails, and food?
Here’s the kicker: repeat guests spend 67% more than first-timers, making your customer data and loyaltyprogram more valuable than ever (Source: Restaurant Technology News ). Stop paying to “rent” customers. You Control the CustomerExperience Your menu. 51% of customers blame you, not the app.
Beyond quoting and seating , it can offer robust features for accurate quoting and reservations, streamlin es operations and enhanc es the customerexperience for both dine – in and off – premises guests. Implement s a loyaltyprogram to reward repeat customers and encourage return visits.
The right system does more than process payments—it streamlines operations, manages inventory, tracks sales, and enhances the customerexperience. The biggest reasons to have a POS are to streamline your restaurant operations, improve guest experience, and keep more profits in your account.
The event celebrates another year of connecting hungry guests with discounted meals at restaurants all over the country, and 2022 is shaping up to be a different experience than in years past. The best solutions always put the focus on providing a fulfilling end-to-end experience for both your your customers and your staff.
Meanwhile, operators get the opportunity to grow their customer databases and turn new customers into loyal regulars. Thankfully, using the right technology the right way can help you do more with less to elevate your guest experience and improve profit margins. Here is your 2022 guide for a successful Restaurant Week.
TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry. and will enable TouchBistro to fully integrate customerloyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. TouchBistro Acquires TableUp.
Restaurant email marketing is one of the most cost-effective ideas to stay top of mind, engage with your customers, and increase sales. . Everyone on staff works hard to create a great dining experience. Share their insights, favorite dishes, or fun facts with your customers. Feature a staff member. Ask for guest feedback.
Any restaurant — Toast customer or not — can be listed on the site.Toast is committing up to $250,000 in matching contributions to World Central Kitchen and the Restaurant Workers’ Community Foundation. ” NCR wants to help its restaurant customers during this difficult time.
A full 55% of consumers consider takeout and delivery essential to their restaurant experience. ChowNow ChowNow is a customized online ordering app for restaurants. For newer restaurants hoping to bring in new customers, this app can be an effective way to get found by area visitors and locals alike. Get a Demo 6.
A full 55% of consumers consider takeout and delivery essential to their restaurant experience. ChowNow ChowNow is a customized online ordering app for restaurants. For newer restaurants hoping to bring in new customers, this app can be an effective way to get found by area visitors and locals alike. Get a Demo 6.
Delivery apps help boost your restaurant's visibility and attract new customers. The only tradeoff to this is that you and your customers have to pay additional fees, which typically fall between $0.49 Subscription boxes take the concept of meal kits a step further by providing customers with regular deliveries of meals or ingredients.
But what shocked customers was the specific reason that Yoonjin Hwang, the chef of Spoon by H, gave for the closure: credit card chargebacks. Thankfully, fraud in the form of data breaches, identity theft, account takeover, and loyaltyprogram abuse actually seems to be on the decline. Food quality, temperature, or damage.
These systems offer a unified solution for sales, inventory, and customer management. In some ways, this is the best of both worlds: Customers can enjoy the user-friendly POS experience while management relies on a more robust system for the staff and back office operations. But tips are logistically complicated.
These systems offer a unified solution for sales, inventory, and customer management. In some ways, this is the best of both worlds: Customers can enjoy the user-friendly POS experience while management relies on a more robust system for the staff and back office operations. But tips are logistically complicated.
The best restaurant management apps allow you to run your business from anywhere, provide you with valuable insights, empower your team , and let you focus on creating the very best experience for your guests. Get a Demo. of ADP customers saying the platform keeps them more compliant than their previous payroll provider.
But what shocked customers was the specific reason that Yoonjin Hwang, the chef of Spoon by H, gave for the closure: credit card chargebacks. Thankfully, fraud in the form of data breaches, identity theft, account takeover, and loyaltyprogram abuse actually seems to be on the decline. Food quality, temperature, or damage.
What is it that allows a customer to keep coming back to back for more? However, If you’ve visited back the place/store/brand for the second, fourth, or fifth time to purchase then the brand has a good customer retention marketing strategy. Although it’s great to have strategies in place to convert new customers into repeat customers.
Are You facing less customer interaction? Customer engagement is all about converting a new customer into repeat customers, but… It’s not that much easy in such a competitive era where everyone is trying to capture more and more customers, so what is the measure you should adopt to stand ahead of the competition?
Now, what are the ways that you should adopt to increase restaurant sales & customers in 2021? . We have collected Smart ways to increase the number of customers and so the restaurant sales. . SMS marketing is one of the best restaurant marketing strategies to reach out to more customers, retain them. We are here for you.
SMS marketing is one of the best restaurant marketing strategies to reach out to more customers, retain them. Here are the examples of the SMS and emails you can send your customers to keep them hooked to your restaurant. Bingage helps you to send automated SMS campaigns to customers. Send Personalised SMS (Instead of Bulk SMS).
In the past, generic loyaltyprograms were enough to encourage customer engagement. However, times have changed, and guests expect more from restaurant loyalty apps than ever before. In order to remain relevant in the highly competitive restaurant industry , your loyaltyprogram needs to stand out from the crowd.
In the past, a wallet full of coffee shop punch cards was as close as most people got to restaurant loyaltyprograms. While points-based systems were once enough to capture customer attention, that’s no longer the case. Do you have customers who always show up after their Wednesday shift?
It’s no secret that the customerexperience is one of the most important parts of running a restaurant. If you don’t have happy customers, they won’t come back! A common complaint among restaurant owners is that customers don’t feel like they’re getting enough attention. How does it work?
It’s no secret that the customerexperience is one of the most important parts of running a restaurant. If you don’t have happy customers, they won’t come back! There is a gap between customers and business. The problem is there are lacking in customer engagement. It’s pretty simple math.
Those feelings are well-placed because those return customers spend an astonishing 67 percent more than a new customer during a visit! Why is customer retention important? Customer retention statistics show that 65% of a company’s business comes from existing customers. Consistency is king in customer retention.
Generating ingredient tracking reports will give insight into customers’ dining preferences, which can be used as a guideline for menu planning. Personalize the CustomerExperience. For more information about Focus POS and how you can request a demo, please contact us. Optimize Labor.
This is a great time to come above all the daily restaurant task like ordering and cooking the same food and serving the favourite dish of customers. Approaching a customer for infrequent products can be tough but can be easily achieved with combo offers. STOP Offering Loyalty Points!! Ask for a Free Demo Now!
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