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Providing The Best Restaurant Customer Experience in 2024

7 Shifts

They must also focus on creating memorable experiences for customers at every touchpoint. 60% of guests who have a positive experience are likely to dine at a restaurant more frequently. Knowing these customer experience factors can help you create a positive and welcoming environment that will keep guests coming back for more.

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Your 7-Step Guide to Reopening Your Restaurant

7 Shifts

We don't want to reopen the restaurants unless we know that we can provide a safe and healthy work environment and eating environment for our customers. Book a demo to learn more. You may even need to bring on more FOH staff to act as your delivery drivers if you’re offering direct. I'm so sorry, I'm not doing that anymore.’

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7 key restaurant revenue streams to prioritize in 2024

7 Shifts

Delivery apps help boost your restaurant's visibility and attract new customers. The only tradeoff to this is that you and your customers have to pay additional fees, which typically fall between $0.49 Another approach is to integrate an online ordering feature or plugin into your website and leverage your FOH as delivery drivers.

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Essential FOH Restaurant KPIs That Increase Profitability, Part 1

Restaurant365

You can use data to improve restaurant operations, both in your front of house (FOH) and back of house (BOH). Tracking key FOH metrics can help provide a path to healthy revenue levels. Optimizing your BOH and FOH metrics boosts the efficiency of your labor and food spending. So, what data should you be tracking around your FOH?

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Back of House Restaurant Guide: Integrating FOH and BOH for Seamless Operations 

Apicbase

The back of the house supports the front of the house (FOH), enabling the customer-facing team to focus on serving a memorable experience. In this article, we explore the key differences between the front and back of the house in a restaurant and discuss the best ways to integrate FOH and BOH operations. Cost control.

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How to Make the Most of the 2019 National Restaurant Association Show

Hot Schedules

is single-handedly the most all-inclusive event built for restaurant operators looking to challenge operational norms, disengaged teams, and traditional guest experiences. See live demos from celebrity chefs like Rick Bayless that showcase the true art of the restaurant industry at various stages across the show floor.

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Restaurant Labor Costs Every Store Manager Should Track

Restaurant365

With the help of actionable data and reporting, store managers can help control labor costs, without negatively impacting the customer experience or employee retention rates. Sales Per Labor Hour (SPLH) and Customers Served Per Labor Hour. But how do you track FOH performance over time? Sales Per Server Hour.