Indoor Media

JANUARY 16, 2025

From hand-tossed dough to house-made sauces, thoughtfully sourced toppings, to the perfect bake, your product is the fastest way to inform customers that you know what you’re doing. And we’re not talking about sausage and mushrooms. At IndoorMedia, we love pizza and are privileged to support pizza restaurants nationwide.

Website Management 78

Website Management Customer Experience Back of House Customer Service 78

Lavu

MAY 2, 2025

Cloud-based systems like Lavu make it easier for restaurants to apply uniform allergen tags across all ordering platforms. Managing food allergens isnt just a best practiceits a legal and safety necessity for todays restaurants. This reduces the chance of errors or miscommunication. This approach minimizes human error and ensures accuracy.

Allergens 78

Allergens POS Management Management 78

Modern Restaurant Management

FEBRUARY 21, 2020

“This is an exciting year for us and we can’t wait to celebrate with the community that we have had the pleasure of serving for two decades,” Abe Ng said. Modern Restaurant Management (MRM) magazine's People & Places column features news of company hires and promotions, charitable efforts and product introductions.

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Brewery Design Food Supply Equipment 348

Open for Business

MARCH 1, 2023

Office setting, front of house, or back of house? Bookkeepers, communications people, HR professionals, and others work in this space. Front of House People interviewing for front-of-house roles know they will be representing the restaurant and iterating with guests.

Front of House 78

Front of House Back of House Uniforms Casual 78

Ken Burgin

FEBRUARY 13, 2024

If the managers or owners doing an interview raise and answer these job applicant questions, they will have a better rapport with applicants. And don’t forget, people are always looking for answers to their questions; if you don’t provide them, they may make them up! What is the kitchen’s work culture like?

Front of House 78

Front of House Tip Distribution Kitchen Safety Customer Service 78

Lavu

MARCH 30, 2020

All employees, whether front- or back-of-house, should be clear on the long-term goals of your business. If everyone knows that the organization’s goal is to turn tables at least three times per shift, this will help all team communications and keep everyone moving in the same direction. Specify Long-Term Company Goals.

Employee Relations 78

Employee Relations Training Hiring Back of House 78

Apicbase

JULY 26, 2024

This article explores the primary problems faced by multi-site restaurants and how the right technology can solve them, focusing on the best tech solutions for back-of-house (BOH) operations. Here’s how to stay in control of the back of house. Running a multi-unit restaurant business is a complex operational challenge.

Back of House 52

Back of House Allergens Front of House Food Supply 52

The Restaurant Times

MAY 19, 2021

They enable restaurants to maintain uniformity and consistency in terms of maintenance and service delivery, across all outlets. The ideal manual is one that’s very detailed, communicates policies and procedures clearly, and is relevant to the job role of every employee. . Create Sections And Subsections And Number Them.

Operations 52

Operations Employee Relations Front of House Hiring 52

The Restaurant Times

APRIL 13, 2022

Many restaurants shut down every year primarily due to floppy management and lack of standardized processes. A well-drafted restaurant operations manual may come in handy in such situations. It can help you establish a more systematic approach to the activities carried out in your restaurant daily. What is a Restaurant Operations Manual?

Operations 52

Operations Front of House Reference Customer Service 52

Mad Mobile

FEBRUARY 5, 2024

The uniforms. Facilitate easy payments: Servers and front staff can securely accept credit cards right at the table without the hassle of traditional terminals or clunky mobile units. Transitioning to a new system is never easy, but with tablets designed with the needs restaurant users front-and-center, training is a breeze.

Dietary Restrictions 52

Dietary Restrictions Mobile Ordering Front of House Customer Service 52

Lavu

NOVEMBER 27, 2024

It allows you to: Keep tabs on inventory levels at each location Move stock between restaurants when needed Maintain consistent recipe costs, ensuring uniform pricing and margins Analyze usage trends to fine-tune ordering The system’s data analysis tools offer valuable insights into inventory performance.

POS 78

POS Loyalty Program Online Ordering Point of Sale 78

Touch Bistro

MARCH 25, 2021

Here’s an overview of the process: Complete all necessary paperwork Set up direct deposit Communicate restaurant guidelines and policies Explain staff scheduling policies Set up new hires in your staff systems Provide hands-on menu training and tasting Provide mentorship and shadowing opportunities Give constructive feedback. Review U.S.

Hiring 52

Hiring Employee Relations FOH BOH 52

Apicbase

MAY 12, 2023

They need to maintain consistency, provide excellent customer experience and optimise performance across a growing number of locations. Meanwhile, the market is changing at lightning speed. Some business leaders navigate those challenges noticeably better than others. What are they doing differently? It’s called operation excellence.

Operations 52

Operations Back of House Front of House Sustainability 52

Apicbase

JULY 1, 2022

With these expansions, the importance of the back-of-house is growing exponentially. The thinking used to be 70% front of the house and 30% back of the house, but now some operators are saying it should be 30% max front of the house and 70% back of the house , hence the rise of centralised kitchens.

Operations 52

Operations Back of House Front of House Food Supply 52

Modern Restaurant Management

SEPTEMBER 14, 2021

New & Notable spotlights the latest news restaurateurs need to know. TEAM Schostak Family Celebrates Anniversary and Employees. TEAM Schostak Family Restaurants (TSFR) is celebrating its 40th anniversary along with the anniversaries of employees that have been with the company for 20 years or more.

Food 433

Food Tip Distribution Guest Recovery Food Safety 433

EATER

OCTOBER 21, 2021

The magical communal breakfast I experienced back in 2005 was likely the beginning of the end of traditional rail dining service as we know it. I spent the night seated at a table in the lounge car waiting for 6:30 a.m. breakfast time — with three other lone travelers. A rose sat in a small vase by the window.

2005 326

2005 Back of House Training Travel 326

Culinary Cues

MAY 26, 2020

Let’s put on our restaurant hat and take responsibility for doing what is right for both the health and wellbeing of our families, staff, and customers, and help in bring our communities out of the deepest economic hole since the Great Depression. So the question is – where is the leadership in building such a plan?

Kitchen Safety 313

Kitchen Safety Food Safety Leadership Front of House 313

Modern Restaurant Management

JUNE 14, 2020

In this edition of MRM News Bites, we feature updated links for the PPP, the acquisition of Grubhub and contactless products and services. PPP Revisions. Small Business Administration (SBA), in consultation with the U.S. Department of the Treasury, issued new and revised guidance for the Paycheck Protection Program (PPP). The deal is valued at $7.3

Food Safety 423

Food Safety Online Ordering Kitchen Safety Loyalty Program 423

EATER

MAY 20, 2020

The groups behind Safety First plan to release more front of house guidance soon. Validated extensively by infection-control specialist Sam Dooley, a 32-year veteran of the CDC, the guide simplifies competing protocols from around the industry into one authoritative text. There are also plans for versions in Spanish and Mandarin.

Kitchen Safety 300

Kitchen Safety Food Safety Food Supply Customer Service 300

EATER

MAY 14, 2020

The groups behind Safety First plan to release more front of house guidance soon. Validated extensively by infection-control specialist Sam Dooley, a 32-year veteran of the CDC, the guide simplifies competing protocols from around the industry into one authoritative text. There are also plans for versions in Spanish and Mandarin.

Kitchen Safety 246

Kitchen Safety Food Safety Food Supply Customer Service 246