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From Restaurant GM to Multi-Unit Leader: Why These Promotions Often Fail—and How to Fix It

Modern Restaurant Management

Through these experiences, I’ve identified common challenges encountered when transitioning from single- to multi-unit leadership and what you can do to prevent these issues. Successful GMs excel at hands-on leadership. When problems arise, MULs must coach GMs on fixingthem instead of telling them precisely what to do.

Coaching 322
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18 Restaurant Manager Interview Questions to Assess Leadership and Operational Skills

7 Shifts

How do you prepare your team for special events or holiday rushes? Can you give an example of how you’ve managed a large event or special occasion at a restaurant? Becoming a restaurant manager entails leadership and communication skills. How do you handle situations where an employee is underperforming?

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Pairing Farmers Market Fare

Modern Restaurant Management

To further emphasize creativity in the kitchen, Ocean Prime encouraged its associates to compose a seasonal pairing menu through an immersive leadership development program. “This is so special for us and really reflects the culture of CMR,” said Gretchen Moore, senior marketing manager. ”

Marketing 474
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MRM People & Places: Cassoulet War, Zagat Stories and AQUAlounge

Modern Restaurant Management

Zagat Stories was created and is produced in-house by Zagat under the leadership of CEO Chris Stang, Zagat Editor-in-Chief, Hillary Reinsberg, Zagat Stories Editor Chris Mohney, who recently joined the company after past editorial leadership positions at Serious Eats, Culture Trip, and Tumblr, and Zagat Creative Director Nick Bilardello.

Coaching 419
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Where Are You Stuck? The 4 Stages of Restaurant Growth

Embrace the Suck

And just in case you’re reading this thinking you’re special and those stats don’t apply to you, think again! The Bureau of Labor Statistics tracked restaurant survival and concluded that these statistics are pretty consistent… no special treatment in this industry! STAGE ONE: STRUGGLING. STAGE THREE: THRIVING.

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The Top 10 Things Learned from Working with 1000+ Restaurants

Embrace the Suck

I keep detailed coaching notes from every client I have had over the past 11 years as The Restaurant Coach™ Some of those stories make it into my books, speaking gigs, podcasts, or just as a solid warning to new clients about what not to do! Getting a coach to help you break bad habits and install new ones (hint, hint).

Coaching 337
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Coronavirus: Restaurants Respond

Modern Restaurant Management

As the world braces for a pandemic, Lavu leadership recognizes the potential for restaurant closures. Make plans to increase visibility on multiple delivery apps and introduce special delivery options. "It all starts with Safety", said Kirby Lavallee, Chief Success Coach at The Cake Girl. "The