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2024 Outlook: Restaurant Trends and Challenges, Part Three

Modern Restaurant Management

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. Consider, for instance, a scenario in which your Point of Sale (POS) system can forecast the popularity of a new dish based on historical customer behaviour.

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Tips for Handling Aggressive Restaurant Customers

Modern Restaurant Management

No matter how excellent your customer service is, you will always encounter the occasional aggressive customer. If you've worked in the hospitality industry, you've already had to deal with an aggressive customer or two. Six Tips for Handling Aggressive Customers. Your Customer Should Feel Appreciated.

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How to Create an Effective Restaurant Onboarding Process

7 Shifts

In order for new hires to perform well and stay happy in their roles, hiring managers need to pay more attention to the restaurant onboarding process. Reviewing health and safety protocol. Customer service training. Customize this overview to fit your restaurant’s onboarding timeline. Questions are encouraged.

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10 Top Restaurant Technologies To Evolve Your Business

7 Shifts

The restaurant tech industry is a growing one, with software and services designed to streamline almost every aspect of your business. Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it's just the beginning. All of this (and more!)

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OUR DAILY BREATH: A PHASED IN APPROACH TOWARD RESURRECTING RESTAURANTS

Culinary Cues

Whichever side of the question you find yourself on – there is no denying that the constraints will be significant, customers will be very leery about entering a restaurant, and initial sales will never be enough to keep a restaurant solvent. This is absolutely essential if you want your customers to return.

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How Restaurants Can Remain Competitive in 2021

7 Shifts

For both safety and ease, there isn’t a better option. With mobile ordering, there are no menus to pass out and back around, no germed-up credit cards to swipe, and no cash to handle. For fast-casual and quick-service restaurants—no more lines. Our #1 thing is that we don’t want to discriminate how people get our food.

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Checklist For Reopening Your Restaurant

Modern Restaurant Management

The news may raise concerns for both customers and operators alike because it’s no secret just how contagious COVID-19 can be in public places. With less inventory and even fewer customers coming in, we recommend that you widen your margins and revamp your offerings. Offer Safe and Contact-Free Services.