7 Shifts

AUGUST 15, 2022

To help you prep, whether it's a FOH or BOH position, we've outlined 17 restaurant interview questions you might be asked to answer, as well as some guidelines on how to answer them. We've also included a roundup of interview best practices you should be aware of before showing up to speak to the hiring manager. Why should we hire you?

Customer Experience 397

Customer Experience Website Management Hiring Back of House 397

Restaurant365

JUNE 15, 2021

Leveraging your front of house (FOH) and back of house (BOH) data allows you to gain more insight into your operations. Get the data you need to grow your profitability by reviewing critical FOH and BOH restaurant KPIs. If you can unify your FOH and BOH data, you can contribute to a healthier restaurant profitability in the long-term.

BOH 78

BOH FOH Back of House Point of Sale 78

7 Shifts

FEBRUARY 7, 2024

TouchBistro: Comprehensive POS and restaurant management system supporting FOH, BOH, and guest engagement. For example, if one guest is a big fan of martinis, having the data to let anyone on staff know can make for a special experience. Square: Widely used in small retail, Square offers a restaurant-specific POS as well.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

Modern Restaurant Management

FEBRUARY 18, 2020

Third, the onslaught of opioid, vaping, and alcohol combinations have forced the restaurant industry to begin hiring completely different generations of rock star employees, in both the front and back of the house. A lot of places are also offering dine-in only specials or dishes that can only be ordered in-house.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

7 Shifts

SEPTEMBER 26, 2022

If you work in a full-service restaurant, you often have to remember daily and weekly specials. Recommended Reading: Restaurant Lingo & Slang Guide for FOH and BOH. You only have a short amount of time to get the hiring manager to notice you, so catch their attention. Making Your Food Service Resume Stand Out.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

Cheetah

DECEMBER 20, 2021

Costs are usually dependent on the space, special equipment and duration of agreement. At CloudKitchens, restaurant brands are responsible for hiring and training their own BOH staff. But with a ghost kitchen, a restaurant can have multiple brands. What to Consider When Comparing Ghost Kitchens.

Front of House 148

Front of House Food Supply Back of House Delivery 148

Cheetah

JULY 1, 2021

In our last article we explored adding auto-gratuity to the bill and sharing tips with BOH staff. Expanding your employees’ skill set and experience will also foster loyalty and improve their work, allowing you to hire less – but more qualified – staff. To go around this, consider the ‘Specials Menu’.

Customer Experience 148

Customer Experience Front of House Fine Dining Customer Service 148

Cheetah

JULY 1, 2021

In our last article we explored adding auto-gratuity to the bill and sharing tips with BOH staff. Expanding your employees’ skill set and experience will also foster loyalty and improve their work, allowing you to hire less – but more qualified – staff. To go around this, consider the ‘Specials Menu’.

Customer Experience 148

Customer Experience Front of House Fine Dining Customer Service 148

Next Restaurants

DECEMBER 18, 2020

Similar to the apprenticeships of the past, trade school allows workers to specialize in a particular hands-on field. Better yet, getting involved in these careers doesn’t always require a specialized culinary education to be successful, either. A Push Towards Trade-Based Occupations.

Education 108

Education BOH Food Truck Customer Service 108

Touch Bistro

MARCH 25, 2021

A new hire checklist for restaurant employees can make the onboarding process easy and painless for all parties involved. Why reinvent the wheel every time a new hire joins your team when you can formalize the process? Your New Hire Checklist for Restaurant Employees. But we’re not here to spread doom and gloom. Download Now.

Hiring 52

Hiring Employee Relations FOH BOH 52

Sling

DECEMBER 24, 2020

1) Hire A Restaurant Social Media Marketing Manager. Hiring a social media marketing manager can take a lot of the burden off the FOH/BOH managers — or management in general — and give them more time to focus on perfecting the day-to-day operations of the business. Tips For Restaurant Social Media Marketing.

Social Media 78

Social Media Marketing Customer Service Hiring 78

The Restaurant Times

NOVEMBER 4, 2021

With open configuration, all or part of the Back of House (BOH) is exposed to your visitors or customers. Hiring good restaurant staff matters but so does retaining them. A good commercial kitchen layout allows a BOH crew to execute safely and efficiently, leading to decreased employee turnover and better customer satisfaction.

Design 98

Design Kitchen Safety Back of House Food Safety 98

Clover - Restaurants

MAY 7, 2024

While your customers may never meet BOH team members, these restaurant jobs are essential to delivering a fantastic hospitality experience. Here are a few sample back-of-house job descriptions you can use to jumpstart your own job descriptions to help attract top notch BOH staff.

Back of House 52

Back of House BOH Kitchen Safety Front of House 52

Sling

SEPTEMBER 6, 2021

If need be, hire a professional photographer or purchase high-res photos online to give your website the extra kick it needs. The Joseph Decuis website reminds visitors that a special event is more memorable when celebrated in an exceptional location. 1) Hire A Restaurant Website Manager. Gramercy Tavern. Source: TacoBell.com.

Website Management 78

Website Management Online Ordering Loyalty Program Mobile Ordering 78

Lavu

MARCH 16, 2020

Start a “Havana Nights” night to introduce customers to a new rum, offering drink specials of Cuban-inspired cocktails. A couple of weeks before a birthday, send the guest an email with a birthday card from your restaurant—and a special birthday discount. You can even use themed nights to promote new ingredients or new liquors.

Email Marketing 78

Email Marketing Loyalty Program Social Media Consumer Goods 78

Modern Restaurant Management

MARCH 11, 2025

Restaurants had difficulty hiring and retaining staff, which led to more interest in automating processes. Restaurants have had to rethink hiring, wages, and benefits to attract and retain talent. We were a sourcing and hiring platform for restaurants. Hiring for restaurants was a challenge to say the least. more an hour.

Mobile Ordering 418

Mobile Ordering Kitchen Safety Fine Dining Food Safety 418

Lavu

FEBRUARY 14, 2020

There are several job functions in both the FOH and BOH and all need detailed appearance standards. Include a thorough list of standards for each position, including the following: Shoes—specify special colors or styles that may be worn. . When should the specials be given? Are the napkins unfolded for the guests? Holiday leave.

FOH 78

FOH Social Media Restaurant Law Food Safety 78

Lavu

JANUARY 21, 2020

Hire a Professional Specializing in Restaurant Accounting. For an effective accounting process, you need to hire the right accountant for your restaurant business. Since accounting in the restaurant industry is quite different from other industries, look for someone who has experience or specialization in restaurant accounting.

Point of Sale 78

Point of Sale Inventory Restaurant Law Front of House 78

Sling

MAY 9, 2023

If you leave it up to word-of-mouth, your new hires may miss out on essential practices, systems, and etiquette that are essential for your business. Doing so can help improve the efficiency and effectiveness of both your back-of-house ( BOH ) and front-of-house (FOH) teams. This is especially important when training new employees.

Operations 78

Operations Loyalty Program Food Safety Front of House 78

Gourmet Marketing

SEPTEMBER 22, 2021

You have to hire qualified candidates while keeping the lid on salaries in an economy where minimum wages are rising, people need benefits, and the turnover rate for restaurant employees is at an all-time high. Hiring new workers involves investing time in training new people and getting them competent. Hiring Options.

Hiring 52

Hiring Website Management Advertising Social Media 52

The Restaurant Times

NOVEMBER 19, 2021

Streamlined FOH And BOH Operations . When it comes to hiring your staff, it is quite simple but keeping good employees is the difficult part. They must also locate qualified personnel to fill the voids left by the departure of more senior and specialized employees. 4 Ways Automation Solves Restaurant Staff Shortage Problems.

Customer Experience 52

Customer Experience Customer Service Food Order Food Truck 52

Lavu

MARCH 11, 2020

Back-of-house (BOH) management. Whether you choose an all-in-one solution or specialized software, it will benefit your restaurant in several ways. Records and stores returning customer information for smooth future services and marketing opportunities through alerts or emails on special occasions like anniversaries and birthdays. .

Management 78

Management Management Cash Management Mobile Ordering 78

7 Shifts

OCTOBER 22, 2021

Many restaurants are still working around hiring and staff retention struggles, meaning they may be unable to fully capitalize on the demand of the holidays. Hire Additional Staff in Time. Are there any events that have special staffing needs? Hire Additional Staff in Time. Table of Contents. Need a Holiday Work Schedule?

Seasonal Menu 370

Seasonal Menu Hiring Reference Mobile Ordering 370

Restaurant365

JULY 8, 2021

Consider using promotions, happy hours, or specials aimed at attracting customers to your restaurant (and maybe bringing along a friend or two). Hire to Meet Pent-up Demand for On-premise Dining. If you are significantly scaling up on-premise dining, hiring is a priority. Track Your Labor Costs.

Point of Sale 78

Point of Sale Fine Dining FOH Online Ordering 78

Modern Restaurant Management

APRIL 1, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features dining trends, hiring trends, tech trends, brunch trends, alcohol trends, and egg prices. Turnover Costs : The expense of replacing staff can be as much as $1,056 per FOH position and $1,491 per BOH position. million people.

Pricing 251

Pricing Technology 2025 Point of Sale 251

Modern Restaurant Management

DECEMBER 31, 2019

The ongoing labor shortage is leaving employers struggling to hire and maintain employees while also being pressured to increase wages. At Hungry Howie’s, we’ve launched several LTOs from innovative products to deal specials for our value-conscious customers and seen a boost in traffic and drive sales across our stores.

2020 345

2020 Kitchen Safety Consumer Goods Food Safety 345

SpotOn

SEPTEMBER 4, 2024

" Back-of-house The back-of-house, or BOH, refers to kitchen and all the restaurant operations guests cannot see. " FNG FNG is playful restaurant slang that refers to the new hire. It could be very profitable, or a new special, or nearing the end of its shelf life. It can also include the cleaning and back-office work.

Front of House 52

Front of House Back of House Reference Fast Casual 52

Restaurant365

MAY 7, 2021

While restaurant owners and operators are certainly relieved to be coming out on the other side of the pandemic, restaurant hiring has become a looming challenge. The labor shortage is particularly concentrated for back-of-house (BOH) employees, such as line cooks, prep cooks, and dishwashers. Hiring challenges.

Hiring 78

Hiring Recruiting Employee Relations Social Media 78