7 Shifts

NOVEMBER 12, 2020

In order for new hires to perform well and stay happy in their roles, hiring managers need to pay more attention to the restaurant onboarding process. The purpose of the onboarding process is to teach new hires how to do their jobs successfully, and to catch them up on the company's culture and procedures.

FOH 307

FOH Food Safety BOH Customer Service 307

7 Shifts

MAY 11, 2020

If you’re relying more heavily on takeout & delivery, and those channels stay strong even after reopen, then you’ll need more BOH staff to keep up with order demand. While your local government has likely provided businesses with a plan for reopen, you have to keep in mind that the reality of reopening will be a very different story.

BOH 368

BOH Food Safety FOH Equipment 368

Modern Restaurant Management

JUNE 15, 2021

More restaurants are also considering hiring their own courier service to deliver food directly to customers or linking up with aggregating sales platforms as a way to preserve margin. Source More Smartly by Linking FOH to the BOH. By optimizing inventory to meet demand and menu offers, restaurants can also minimize costs and waste.

Technology 508

Technology Loyalty Program Front of House Online Ordering 508

7 Shifts

JANUARY 7, 2020

While a delicious menu and an inviting ambiance are critical components of a restaurant’s success, staff are the lifeblood of a restaurant. The people you hire to run your restaurant can make or break the business. By using values-based hiring to find team members who are a good fit for your restaurant’s culture.

Employee Relations 349

Employee Relations FOH Certification BOH 349

7 Shifts

MAY 31, 2021

By relying on historical sales data, you can get a better grasp on how many of which menu items might be sold in a given day, month, holiday, or season. Recruiting, hiring, onboarding, scheduling, engaging, paying, and losing employees all surface up into restaurant HR management. Operations Management. Human Resources Management.

Operations 363

Operations Inventory Hiring Customer Service 363

7 Shifts

AUGUST 21, 2024

With tableside ordering for your front-of-house staff and a kitchen display system for your back-of-house team, communication between FOH and BOH can be automatic and instantaneous. Menus and operating hours can change often. Have a Process for Change Management Restaurants are dynamic businesses.

Communication 370

Communication Front of House Back of House Mobile Ordering 370

7 Shifts

JULY 29, 2020

Restaurants must be picky, however, to ensure that new hires are good fits for the long term and that they’ll work safely alongside existing staff. It’s important for restaurant hiring and training processes to reflect new COVID-19 safety measures. Will any of the hiring or training be conducted remotely?

Recruiting 293

Recruiting Kitchen Safety Employee Relations Food Safety 293

7 Shifts

DECEMBER 18, 2023

Payroll automation Using payroll software is a great alternative to hiring a payroll specialist or agency. Kiosk ordering also makes it easy for customers to browse the entire menu at a glance and request order modifications as needed. Payroll software syncs directly with your time clock and scheduling software.

Management 397

Management Management Email Marketing Point of Sale 397

7 Shifts

SEPTEMBER 19, 2019

Restaurant management covers several duties and responsibilities—from hiring team members, to dealing with customer complaints, to making on-the-fly decisions to control labor costs. 7 Core Restaurant Management Responsibilities Staffing : Hire, fire, train, and manage employees. What is Restaurant Management?

Management 284

Management Management 2019 Employee Relations 284

Lavu

JUNE 20, 2025

How Virtual Reality Is Shaping New Restaurant Technology for Staff Onboarding Training a new hire takes time and patience, whether it’s to be a server, a cashier or cook. Have you wondered about the possibilities of training new hires without the risks and costs of a normal training session? It’s easy, fast, and efficient.

Technology 78

Technology 2025 Online Ordering Fast Casual 78

Modern Restaurant Management

FEBRUARY 18, 2020

Although the land, labor, and creativity of farm-to-table sourcing is so exciting and delicious, considerable operational disruption, scheduling, and menu management is still required to make it all a profitable business model. For this reason, a lot of restaurants are going to start hiring delivery staff, even if they never did before.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Lavu

MAY 30, 2025

For a more thorough breakdown, we recommend performing the same calculation for each department: FOH staff BOH staff Bar staff Cleaning staff Delivery staff Management The top two departments to look at are the FOH and BOH. Or you might find that the menu prices are just too low to support the optimal staff needed.

2025 78

2025 FOH Point of Sale BOH 78

Restaurant365

JUNE 15, 2021

Leveraging your front of house (FOH) and back of house (BOH) data allows you to gain more insight into your operations. Get the data you need to grow your profitability by reviewing critical FOH and BOH restaurant KPIs. If you can unify your FOH and BOH data, you can contribute to a healthier restaurant profitability in the long-term.

BOH 78

BOH FOH Back of House Point of Sale 78

7 Shifts

SEPTEMBER 26, 2022

A resume for a cook or chef job should include familiarity with and specific experience in the following areas, if applicable: Food prep of specific menu items. Cooking specific menu items. Menu item creation and menu building. Recommended Reading: Restaurant Lingo & Slang Guide for FOH and BOH. Memorization.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

7 Shifts

AUGUST 15, 2022

To help you prep, whether it's a FOH or BOH position, we've outlined 17 restaurant interview questions you might be asked to answer, as well as some guidelines on how to answer them. We've also included a roundup of interview best practices you should be aware of before showing up to speak to the hiring manager. Why should we hire you?

Customer Experience 397

Customer Experience Website Management Hiring Back of House 397

7 Shifts

NOVEMBER 29, 2022

You have to hire happy people that want to be there,” said Kelly Phillips. Everything was built into the menu price. I wanna point out, part of the challenge was that building everything into the menu price for an Asian restaurant was met with pushback that an ethnic restaurant needed to be a little cheaper. matters to them.

BOH 195

BOH Restaurant Law Back of House Front of House 195

Cheetah

JUNE 14, 2021

In April alone, restaurants lost 681,000 workers to attrition, and while the hotel and restaurant segments are hiring in the hundreds of thousands, the turnover rate is still at an all time high. From the restaurants’ perspective, this obviously puts a dent in their hiring efforts. It takes a lot of guts to fight for change.

BOH 148

BOH Back of House Front of House Employee Relations 148

Modern Restaurant Management

APRIL 2, 2020

The tool comes with digital menus which can customised with brand colours and logos prior to publishing on the user’s website. The customer can then see the menu on offer, the prices and can place an order by adding an item to their shopping basket. Receive order status updates and alerts when orders are packed and ready.

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

Restaurant365

MARCH 12, 2021

Guests at the Coeur d’Alene location find the same delicious menu paired with 32 beers on tap and a great wine selection, offered in a casual space for watching sports. Mr. Foust explained the hiring challenge that is nearly universal for restaurateurs. ” Challenge. “Restaurants mean high turnover, ” he expressed.

Hiring 78

Hiring Demo Communication Back of House 78

7 Shifts

DECEMBER 18, 2023

Payroll automation Using payroll software is a great alternative to hiring a payroll specialist or agency. Kiosk ordering also makes it easy for customers to browse the entire menu at a glance and request order modifications as needed. Payroll software syncs directly with your time clock and scheduling software.

Management 195

Management Management Email Marketing Point of Sale 195

Cheetah

JULY 1, 2021

In our last article we explored adding auto-gratuity to the bill and sharing tips with BOH staff. Expanding your employees’ skill set and experience will also foster loyalty and improve their work, allowing you to hire less – but more qualified – staff. Increase Profit Margins with Smart Menu Engineering.

Customer Experience 148

Customer Experience Front of House Fine Dining Customer Service 148

Cheetah

JULY 1, 2021

In our last article we explored adding auto-gratuity to the bill and sharing tips with BOH staff. Expanding your employees’ skill set and experience will also foster loyalty and improve their work, allowing you to hire less – but more qualified – staff. Increase Profit Margins with Smart Menu Engineering.

Customer Experience 148

Customer Experience Front of House Fine Dining Customer Service 148

Touch Bistro

MARCH 25, 2021

A new hire checklist for restaurant employees can make the onboarding process easy and painless for all parties involved. Why reinvent the wheel every time a new hire joins your team when you can formalize the process? Your New Hire Checklist for Restaurant Employees. Get Your Employee Handbook Template. Download Now.

Hiring 52

Hiring Employee Relations FOH BOH 52

Next Restaurants

DECEMBER 18, 2020

In fact, “When searching for kitchen staff, only 30% of operators say they prefer someone from culinary school, while 95% indicate that BoH (Back of House) experience does impact their decision.” Better yet, by cross-training those interested , you’re also improving the skills that will allow them to move up the BoH ladder in the long-term.

Education 108

Education BOH Food Truck Customer Service 108

Lavu

NOVEMBER 8, 2019

Even if you hire outside accountancy assistance, it’s wise to have a strong understanding of the basic accounting practices for restaurants. See the six ways to control your COGS here , and if you find out that the menu prices aren’t right, learn how to price your menu in three steps. 5 Concepts of Restaurant Accounting.

Management 101

Management Management Food Truck Cash Management 101

Lavu

MARCH 13, 2020

For example, you can store your menu and its details on the module (like a phone, iPad, or tablet), permitting anyone on the floor to answer customer questions. Streamline BOH and FOH Communications. Meanwhile, the BOH is tasked with responding to orders. Above all, the mobile POS systems give servers a chance to breathe.

Mobile Ordering 78

Mobile Ordering FOH BOH Front of House 78

The Restaurant Times

NOVEMBER 4, 2021

From understanding your kitchen needs, and planning a menu to buying the best equipment, we have got you covered. . The kitchen is the heart of your restaurant, and it’s here that your menu comes to life. With open configuration, all or part of the Back of House (BOH) is exposed to your visitors or customers.

Design 98

Design Kitchen Safety Back of House Food Safety 98

Clover - Restaurants

MAY 7, 2024

While your customers may never meet BOH team members, these restaurant jobs are essential to delivering a fantastic hospitality experience. Here are a few sample back-of-house job descriptions you can use to jumpstart your own job descriptions to help attract top notch BOH staff.

Back of House 52

Back of House BOH Kitchen Safety Front of House 52

Restaurant365

DECEMBER 1, 2021

Guests at the Coeur d’Alene location find the same delicious menu paired with 32 beers on tap and a great wine selection, offered in a casual space for watching sports. Mr. Foust explained the hiring challenge that is nearly universal for restaurateurs. ” Challenge. “Restaurants mean high turnover, ” he expressed.

Hiring 78

Hiring Demo Communication Back of House 78

Restaurant365

FEBRUARY 4, 2021

For example, dinner, with multiple courses and drinks, may require a different SPLH than a quick-turnaround breakfast menu. Applying tools like smart employee scheduling based on SPLH percentage goals to your management, FOH, and BOH teams individually helps you optimize each part of your labor cost. Hire the Right Employees.

Restaurant Law 78

Restaurant Law Point of Sale BOH Customer Service 78

Sling

DECEMBER 24, 2020

1) Hire A Restaurant Social Media Marketing Manager. Hiring a social media marketing manager can take a lot of the burden off the FOH/BOH managers — or management in general — and give them more time to focus on perfecting the day-to-day operations of the business. Tips For Restaurant Social Media Marketing. 4) Use Video.

Social Media 78

Social Media Marketing Customer Service Hiring 78

Lavu

MARCH 16, 2020

To stand out, take the time to get to know the tastes of the group you’ll be hosting, and tailor a menu for their night. This is one of the most fun ways to try out new dishes that you’re thinking of adding to your menu. Mix your crowd-pleasing menu favorites with new recipes and pair dishes with wines you sell by the bottle.

Email Marketing 78

Email Marketing Loyalty Program Social Media Consumer Goods 78

Sling

SEPTEMBER 6, 2021

The addition of an on-page Google map means even visitors to the city will be able to sample Transfer’s tasty menu. If need be, hire a professional photographer or purchase high-res photos online to give your website the extra kick it needs. All of the navigation tools are packed away in the menu at the top right of the screen.

Website Management 78

Website Management Online Ordering Loyalty Program Mobile Ordering 78

Lavu

JANUARY 21, 2020

Both your front of the house (FOH) and back of the house (BOH) transactions are recorded simultaneously. Menu engineering is a tactic that involves balancing your revenues and costs. You can reduce labor costs by reducing the number of staff or expand operations by hiring more staff in other departments.

Audits 78

Audits Back of House Front of House Point of Sale 78

Sling

MAY 9, 2023

If you leave it up to word-of-mouth, your new hires may miss out on essential practices, systems, and etiquette that are essential for your business. Doing so can help improve the efficiency and effectiveness of both your back-of-house ( BOH ) and front-of-house (FOH) teams. This is especially important when training new employees.

Operations 78

Operations Loyalty Program Food Safety Front of House 78

The Restaurant Times

DECEMBER 26, 2020

Monitor the time taken to accept, prepare, and serve menu items with the Kitchen Display System and POS reports. Hiring the wrong people is harmful to your restaurant’s reputation. Complex Menu. It is always better to go for a short and simple menu and excel at what you serve. Poor Staff Management. How To Avoid.

Operations 52

Operations Loyalty Program Seasonal Menu Employee Relations 52

Gourmet Marketing

SEPTEMBER 22, 2021

You have to hire qualified candidates while keeping the lid on salaries in an economy where minimum wages are rising, people need benefits, and the turnover rate for restaurant employees is at an all-time high. Hiring new workers involves investing time in training new people and getting them competent. Hiring Options.

Hiring 52

Hiring Website Management Advertising Social Media 52