Modern Restaurant Management

MARCH 10, 2021

From guest management software to kitchen display systems and even finding the right point of sale (POS), these are the digital tools that simplify life for staff and guests alike. A restaurant platform is a Swiss Army knife for your operation, a multi-tool that offers solutions for all of your tech needs. Why would I need a platform?

Management 182

Management Management BOH Front of House 182

Sling

MAY 9, 2023

Efficient and effective restaurant operations don’t just happen. In this article, we discuss some of the best ways to improve your restaurant operations and introduce you to the tools that can help make that easier. Table of contents What is restaurant operations? They take purposeful planning and work to build and maintain.

Operations 78

Operations Loyalty Program Food Safety Front of House 78

7 Shifts

JANUARY 7, 2020

An engaged staff is crucial for smooth operations, satisfied customers, a strong workplace culture, and high profits. Use data from your POS to see which employee served the fewest tables, upsold the least, got the fewest tips, etc. For example, FOH staff can compete on revenue generated while BOH staff can compete on ticket speed.

Employee Relations 349

Employee Relations FOH BOH Certification 349

7 Shifts

NOVEMBER 3, 2021

With the potential for serious financial impact, it's imperative that restaurateurs and operators pay attention to the impact cybersecurity can have on your business, and your bottom line. This means access to things like: Unauthorized access to POS data. Unauthorized access to guest data. Unauthorized access to team data.

Audits 370

Audits POS Loyalty Program Information 370

7 Shifts

DECEMBER 16, 2020

Evolving restaurant operations during COVID-19 At the start of the COVID-19 pandemic, like many restaurants, The Snug closed its doors to diners. After two months, they reopened with just the four main co-founders running the operation. Here’s how they evolved their operations to sustain their business during the pandemic.

FOH 284

FOH Back of House Front of House Point of Sale 284

Lavu

JUNE 4, 2019

A kitchen display screen shows the pending orders that are being prepared and streamlines communication between the front-of-the-house (FOH) and back-of-the-house (BOH) sections of a restaurant. Simply put, FOH is all of the areas that a customer is exposed to during their dining experience, like the host area and dining area.

BOH 109

BOH FOH Front of House Back of House 109

Modern Restaurant Management

OCTOBER 20, 2023

Some of the most valuable insights for restaurants are found in general operations data, customer data and website data. Take a look at your customer loyalty programs, email lists, website management and analytics tools and restaurant management systems, such as POS data, inventory management, CRM or reservation system.

Marketing 193

Marketing Loyalty Program Email Marketing Coupons 193

The Restaurant Times

MARCH 13, 2023

The back-of-house (BOH) at a restaurant is the behind-the-scenes area of the restaurant — it works like an engine and keeps the restaurant going. A restaurant can improve the BOH operations to increase efficiency and overall performance. A restaurant can improve the BOH operations to increase efficiency and overall performance.

Back of House 52

Back of House BOH Front of House FOH 52

Modern Restaurant Management

MARCH 25, 2021

From guest management software to kitchen display systems and even finding the right point of sale (POS), these are the digital tools that simplify life for staff and guests alike. A restaurant platform is a Swiss Army knife for your operation, a multi-tool that offers solutions for all of your tech needs. Why would I need a platform?

Management 88

Management Management BOH Front of House 88

Lavu

MARCH 13, 2020

If your staff relies on outdated methods of placing orders, it’s likely that restaurant communications are strained, which means your restaurant is operating below its potential. Update to Mobile POS System. The benefit of a mobile POS system is the freedom of mobility it gives your serving staff.

FOH 78

FOH Mobile Ordering BOH Front of House 78

7 Shifts

NOVEMBER 16, 2021

It could also incentivize other FOH employees like bartenders and bussers to work faster and alongside highly-tipped servers in hopes of earning a portion of their gratuities. Tip Pooling by FOH & BOH. Sharing tips with kitchen employees is an effective way to bridge the wage gap between FOH and BOH workers.

Tip Distribution 195

Tip Distribution FOH Front of House Restaurant Law 195

Apicbase

MARCH 3, 2023

POS integration is essential. Although the point-of-sale system (POS) remains the technological heart of restaurants, numerous technologies run behind the scenes these days. Some technologies integrate with the restaurant’s POS, allowing data to be easily shared between front-of-house (FoH) and back-of-house (BoH) systems.

Point of Sale 52

Point of Sale POS Management Management 52

The Restaurant Times

SEPTEMBER 16, 2021

Based on our recent PRIME report , the UAE restaurant industry is looking to embrace technology and new methods of managing operations. The POS systems become the anchor for many of these transformations. billion by 2028.

Technology 52

Technology Guest Recovery Front of House Point of Sale 52

Restaurant365

APRIL 19, 2022

How to manage labor cost is a challenge that all restaurant operators face daily as many restaurant businesses are forced to offer more competitive wages, benefits to hourly employees and other concessions to attract more employees from the shrinking applicant pool. What is a good labor cost percentage? Sales Per Server Hour.

Point of Sale 78

Point of Sale FOH Front of House Back of House 78

The Restaurant Times

DECEMBER 26, 2020

Going by the statistics, 60% of restaurants shut down their business within the first year of operations, and up to 80% of restaurants close operations within the first five years. Lack of accurate information about how the UAE restaurant industry operates ultimately leads to the failure of businesses. Pilferage And Thefts.

Operations 52

Operations Loyalty Program Seasonal Menu Employee Relations 52

Restaurant365

FEBRUARY 4, 2021

If you’re a restaurant owner or operator, COVID-19 brought tough challenges for your business in 2020. This includes your fully burdened labor restaurant cost (wages, payroll taxes, and benefits for that time period) divided by your revenue (the sales before taxes or other deductions) pulled from your point of sale (POS) system.

Restaurant Law 78

Restaurant Law Point of Sale BOH Customer Service 78

Restaurant365

JULY 8, 2021

For restaurant owners and operators, how do you balance between maintaining off-premise business and rebuilding in-restaurant sales—at the same time? The rise of ghost restaurants and virtual kitchens is leading many experts to predict that restaurant owners and operators are investing in off-premise to encourage future business growth.

Point of Sale 78

Point of Sale FOH Fine Dining Online Ordering 78

Lavu

NOVEMBER 8, 2019

If you have a restaurant POS , you already have a healthy support system that you should be utilizing. Operational expenses – These are costs related to the support and organization of a business on an everyday premise. 5 Concepts of Restaurant Accounting. Cost of Goods Sold. Unavoidable Restaurant Expenses. Commissions.

Management 85

Management Management Food Truck Cash Management 85

Touch Bistro

MARCH 25, 2021

If you use a payroll software that integrates with your POS, like Push Operations , the data collection process can be completely automated. Both front-of-house (FOH) and back-of-house (BOH) staff will benefit from having first-hand experience with your menu. Set up new hires in your staff systems.

Hiring 52

Hiring Employee Relations FOH BOH 52

7 Shifts

OCTOBER 2, 2019

If you’re new to the restaurant, let the staff help you get familiarized with the POS, the opening and closing procedures, or the restocking routine. Depending on the type and size of restaurant you manage, you could be responsible for staff schedules, payroll, FOH and/or BOH inventory, and even menu planning.

Management 285

Management Management Communication Back of House 285

Lavu

JANUARY 21, 2020

This allows you to process, extract, and transfer data between the accounting system and your restaurant POS system. . Install a Good Restaurant POS System. A good point of sale (POS) system is critical to restaurant accounting. When looking for a restaurant POS system, go for the one that helps you maintain your accounts.

Point of Sale 78

Point of Sale Inventory Restaurant Law Front of House 78

7 Shifts

MAY 31, 2021

That's why restaurateurs rely on restaurant operations. With clearly defined and enforced restaurant operations, restaurants achieve maximum efficiency and profitability. But the term itself is broad enough to impose a simple yet essential question: what exactly is the concept of restaurant operations? Areas of Operation.

Operations 363

Operations Inventory Hiring Customer Service 363

Restaurant365

JUNE 22, 2021

As a restaurant owner or operator, keeping your food costs low is a continual challenge. Critically, knowing your AvT numbers through your restaurant operations reporting gives you a concrete starting point to identify the foods that are commonly wasted. Is your POS organization set up intuitively for servers?

Compost 88

Compost Food Waste Front of House 88

7 Shifts

DECEMBER 18, 2023

It also gets rid of those frustrating sticky notes all over your POS. These kiosks not only created a positive customer service environment but also helped the chain navigate FOH labor shortages in recent years. This helps prevent stockouts, which are frustrating for customers and BOH and can hurt your restaurant’s bottom line.

Management 397

Management Management Email Marketing Point of Sale 397

The Restaurant Times

NOVEMBER 19, 2021

Furthermore, labor scarcity has a severe impact on all elements of restaurant operations. Restaurants will be able to use technology to automate certain operations and relocate workers to areas where they can still provide a human touch. . Streamlined FOH And BOH Operations .

Customer Experience 52

Customer Experience Fast Casual Customer Service Food Truck 52

Lavu

JANUARY 15, 2020

About 20% of restaurants fail within their first year of operations, which makes banks more stringent in offering restaurant loans. The requirements for this type of financing include a credit score of at least 500 for FICO, at least 6 months in business operations with a minimum of at least $10,000 monthly revenues. .

Cash Management 78

Cash Management Equipment Small Business Front of House 78

7 Shifts

MAY 11, 2020

But reopening your restaurant isn’t as simple as flipping your ‘open’ sign around (we wish), and there’s a lot to consider from an operational standpoint before the big day. Plus, as part of our COVID-19 resources initiative , it’s time we pivot our own content to help your restaurant have a successful reopening. Suppliers: ??

BOH 368

BOH FOH Food Safety Equipment 368

7 Shifts

FEBRUARY 7, 2024

The first technologies that restaurants often invest in are cloud-based point of sale (POS) systems and payroll processing. A wide-ranging industry report from Toast included a section on restaurant technology trends, noting that 82% of restaurants were using a POS, followed by 56% using payroll software.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

Touch Bistro

AUGUST 4, 2021

If you’re a chef trying to communicate with fellow back of house (BOH) team members but are using culinary terms you’ve made up, you’re creating a recipe for disaster. Back of house (BOH): The back of the restaurant, where the kitchen, offices, and storage are located. Using a shared vocabulary helps maximize kitchen efficiency.

BOH 52

BOH Front of House Back of House Point of Sale 52

Apicbase

SEPTEMBER 16, 2022

Today, restaurant operators and F&B managers like you have access to many reports, primarily thanks to advanced POS systems. In this post, you’ll learn how to leverage analytics to get laser-focused insights about your entire operation and individual outlets. Here’s what we’ll cover: What is restaurant reporting?

POS 52

POS Operations Back of House FOH 52

7 Shifts

DECEMBER 18, 2023

It also gets rid of those frustrating sticky notes all over your POS. These kiosks not only created a positive customer service environment but also helped the chain navigate FOH labor shortages in recent years. This helps prevent stockouts, which are frustrating for customers and BOH and can hurt your restaurant’s bottom line.

Management 195

Management Management Email Marketing Point of Sale 195

The Restaurant Times

SEPTEMBER 30, 2021

Practices that were common in the restaurant business, only a few years ago are gradually being phased out in favor of more efficient and quicker methods of operating. A restaurant management software, at the basic level, is a system that includes all of the operational, and marketing components you’ll need to run your business.

Management 98

Management Management Cash Management Front of House 98

7 Shifts

SEPTEMBER 26, 2022

What those technologies are completely depends on the role, but here are a few of the more popular examples: Servers and front-of-house roles tend to familiarize themselves with point-of-sale (POS) technology, scheduling software , online ordering integrations, and perhaps even reservation software. Making Your Food Service Resume Stand Out.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

Apicbase

MARCH 28, 2024

Here are some eye-opening findings: The National Restaurant Association found that 53% of restaurants report they cut menu items because of higher food costs 53% of successful operators cite food costs as their number one challenge A study by Champions 12.3 What you are looking for is a kitchen operation management system.

Management 52

Management Management Point of Sale Kitchen Safety 52

Hot Schedules

MAY 17, 2019

is single-handedly the most all-inclusive event built for restaurant operators looking to challenge operational norms, disengaged teams, and traditional guest experiences. You can’t take everyone in your company to the show, but that shouldn’t keep you from bringing tangible takeaways for your at-home operators.

2019 101

2019 FOH BOH Demo 101

Restaurant365

MAY 3, 2022

With the high cost of employee turnover, operators are walking a tight rope between optimizing labor costs and satisfying employees’ needs. Similarly, by training new FOH employees in all FOH roles and all new BOH employees in all BOH roles when they first join the company helps them develop an understanding of how the restaurant functions.

FOH 78

FOH BOH Employee Relations Tip Distribution 78

Apicbase

JUNE 16, 2023

This is especially true for large-scale foodservice operations and scaling restaurant businesses. From customer satisfaction to profitability, there are countless metrics that restaurant owners and managers should track to gain a better understanding of their operations. That’s the theory. Why Are Metrics Important?

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52