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These commercial kitchens, without any traditional FOH space or staff, are making it easier to streamline delivery. Additionally, they are rejiggering the flow and layout of the BOH to serve more drive thru orders, as well as reducing some dining area to add dedicated space where customers or delivery drivers can pick up orders.
Technology innovations offer the potential to bridge the gap between the need to keep their business running and deliver quality products and experiences to their guests. The labor crisis has not been limited to just FOH or BOH operations staff.
For example, during the 3-5 pm time frame, cleanup might include a thorough cleaning of kitchen areas by the BOH team and a floor sweeping and sanitization of tables in the front of the house. For prep, cooks would restock their work stations and FOH staff might prep tables and utensils for the first dinner guests.
These kiosks not only created a positive customer service environment but also helped the chain navigate FOH labor shortages in recent years. This helps prevent stockouts, which are frustrating for customers and BOH and can hurt your restaurant’s bottom line.
From AI-driven ordering systems to smart inventory tools and contactless dining experiences, today’s innovations are reshaping how restaurants operate, serve customers, and stay competitive. In the kitchen, the BOH receives the order, and on the floor, the FOH concentrates on delivering exceptional service or keeping the restaurant clean.
TouchBistro: Comprehensive POS and restaurant management system supporting FOH, BOH, and guest engagement. Examples of kitchen display systems Toast : Paired with the company’s POS, this accompanying KDS integrates your BOH and FOH seamlessly. In the past, you could get by without it.
At Capriotti’s we are on a continuous and ever accelerating path toward innovation while building on our unique heritage. Restaurant design footprint will fundamentally change with more BOH kitchen size needed and less FOH seats as more people gravitate toward digital and delivery. Historical and predictive Sales data.
These kiosks not only created a positive customer service environment but also helped the chain navigate FOH labor shortages in recent years. This helps prevent stockouts, which are frustrating for customers and BOH and can hurt your restaurant’s bottom line.
They will: Learn the secret sauce of attracting and retaining top talent from fast growth brands like CAVA during the Innovation Hub Sessions. Is this the year you’ll be investing in FOH or BOH technology? Attendees won’t just hear the latest in food and technology from exhibitors. And let’s face it — you get to sleep at night!
Restaurant operations, as we know them, are being totally upended by innovation and technology and when used correctly, restaurant management software is a sure-fire approach to assure a restaurant’s success. . A centralised digital ordering system is known as a KDS.
They will: Learn the secret sauce of attracting and retaining top talent from fast-growth brands like CAVA during the Innovation Hub Sessions. Is this the year you’ll be investing in FOH or BOH technology? Attendees won’t just hear the latest in food and technology from exhibitors. And let’s face it — you get to sleep at night!
Consumers are ready to return to restaurants, and companies are innovating with new business models and new locations. Applying tools like smart employee scheduling based on SPLH percentage goals to your management, FOH, and BOH teams individually helps you optimize each part of your labor cost.
These changes have challenged operators to adapt, but they’ve also reinforced the resilience and innovation that define the hospitality industry. For hiring platforms like foh&boh, the name of the game was volume, volume, volume. Innovate or die was the new mantra.
Streamlined FOH And BOH Operations . Restaurants would do well to start preparing now, as highly integrated systems will likely be at the forefront of business innovation within a year. Here is how automation can solve the restaurant staff shortage problem. . 4 Ways Automation Solves Restaurant Staff Shortage Problems.
Platform – Build a Reliable Tech Ecosystem Your restaurant kitchen software should be part of your overall ecosystem linking seamlessly with front-of-house (FOH) systems – reservations, ePOS, loyalty, and ordering tech – as well as accounting, payroll, and HR tech. Improve accuracy and save a bunch of time on stock counts.
You can put these resources to good use by investing in essential assets that will help set you up for success , like staff training, restaurant tech solutions, and product innovation. #5 Firstly, ghost kitchens typically leverage innovative technologies to produce highly consistent food quickly. Add Automation To Vital Workflows.
Their innovative ideas might give your business the competitive edge you need to maintain healthy growth. In addition, it will ensure BOH and FOH efficiency (and consistency) for years to come. Additionally, provide franchisees with all the resources and information to thrive.
Selecting the right tech will ensure BOH and FOH efficiency for years to come, but it will also help your business scale faster and more efficiently. Other valuable features of innovative restaurant management solutions include centralised HACCP task management that helps you monitor food safety procedures in one workflow.
Some of these innovations include digital menus, contactless payments, marketing solutions, and cloud-based POS. Matt Eisenacher, VP of Brand Strategy and Innovation, First Watch. Now, more than ever, innovation will be key for restaurant operators to succeed. Jerry Abiog, Co-Founder/CMO Standard Insights.
Turnover Costs : The expense of replacing staff can be as much as $1,056 per FOH position and $1,491 per BOH position. This simplification is freeing up resources for growth and accelerating access to richer data insights — critical for both operational efficiency and AI-powered innovation.
The Cheesecake Factory rated highest for innovation with a net agreement score of 8 percent, beating out Texas Roadhouse (7 percent) and Chili’s (4 percent). “To remain competitive, organizations must adopt greater agility, innovation and sustainability throughout the entire supply chain.
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