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Restaurant Staff Training 101

7 Shifts

Back-of-house (BOH) staff, including chefs and kitchen assistants, will focus more on food safety, food handling, and kitchen equipment use. A well-informed team improves service, enhances the dining experience, and reduces errors in the kitchen. Each restaurant has unique staff roles that require different types of training.

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Restaurant Industry in Review: Trends from June 2025

Black Box Intelligence

Staffing challenges: 40% of brands report being constantly understaffed in FOH, 54% saying they’re usually understaffed in BOH. Staffing challenges: 40% of brands report being constantly understaffed in FOH, 54% saying they’re usually understaffed in BOH. Clustered along the Northeastern coast. Comp Sales -0.9%

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The Clean Tech Your Food Service Company Needs

PathSpot

While millions of people are affected by foodborne illnesses each year, many of these cases are preventable, and businesses have the opportunity to lead the way in creating safer dining experiences. By embracing these tools, food service companies can take proactive steps to create a safer, healthier dining environment.

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Pandemic Reflections: What Lessons Has the Restaurant Industry Learned?, Part Three

Modern Restaurant Management

Delivery/Takeout : COVID created a shift from in-person dining to takeout and delivery options, increasing reliance on third party delivery services, and on attractive takeout options. Many restaurant owners had believed they would be covered in the event of something like the pandemic, and found themselves without a safety net.

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MRM Research Roundup: Diner Resiliency, Automation Technology, and Egg Prices

Modern Restaurant Management

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features dining trends, hiring trends, tech trends, brunch trends, alcohol trends, and egg prices. American Diner Trends Despite a higher cost of living, the average consumer’s dining habits are unchanged.

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Best Practices for Outdoor Dining All Year Long

Modern Restaurant Management

Outdoor dining is still top of mind as owners want to keep employees and customers safe and have questions about maintaining outdoor spaces in inclement weather. That's fine for sidewalks but not very conducive to outdoor dining, including keeping tables leveled. and BOH (including cooks, chefs, etc.).

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The Guide to Equitable Restaurant Tip Payout Methods & Systems

7 Shifts

Full-service restaurant, fine dining. Ensures that BOH staff receives a share of tips. Tip Pooling by FOH & BOH. Sharing tips with kitchen employees effectively bridge the wage gap between FOH and BOH workers. Possibility of an uneven tip out and wage gaps. Even tip splitting. All eligible staff. Tip pooling.