article thumbnail

How Education is Perceived in the Service World

Next Restaurants

In our modern world, education is of fundamental importance. As we continue to adapt to a changed world thanks to the pandemic , it’s time to finally shed the stigma of service industry jobs, and change the way we perceive higher education. Service Industry & Education: Behind the Scenes. Further, the vast majority of U.S

Education 102
article thumbnail

Employee Engagement Best Practices for Restaurants

7 Shifts

An engaged staff is crucial for smooth operations, satisfied customers, a strong workplace culture, and high profits. They believe in what they do and therefore bring in higher profits by treating customers better and upselling. Fortunately, we have extensive experience with restaurant employee engagement.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

20 Restaurant Skills You'll Quickly Learn on the Job (Updated)

7 Shifts

If you're new to the industry and are wondering what experience you'll acquire in a restaurant job, or if you're an industry vet looking to clearly communicate your abilities and skills on a restaurant resume, read on for 20 distinct skills learned while working in a restaurant. Making Your Resume Stand Out. Cross-contamination. Undercooking.

article thumbnail

RESTAURANTS WORKSHOPS

Food Business

When I ran my restaurant one of the many things that made ownership difficult was getting staff on the same page, so the guests’ experience is actually what you intended. I think there are two basic types: occasional workshops to improve hospitality, and an ongoing educational series of workshops that are staff led.

Workshop 130
article thumbnail

Restaurant Operations Overview: What You Need to Know

7 Shifts

With this efficiency, staff knows exactly what to do and when to do it, and guests enjoy a delightful experience with your brand. Tables and surfaces need to be cleaned frequently so customers don't have to wait too long (and can feel safe when dining at your restaurant). Customer Service. Service Model.

article thumbnail

Lessening Employee Anxiety as Restaurant Doors Open

Modern Restaurant Management

Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education. Most of the same applies to the health of BOH as well. If you make them feel welcomed, they will continue to come back again and again and will remember your personal touch on their experience. Here's some of their advice.

FOH 212
article thumbnail

17 Restaurant Job Interview Questions (and How to Answer Them)

7 Shifts

To help you prep, whether it's a FOH or BOH position, we've outlined 17 restaurant interview questions you might be asked to answer, as well as some guidelines on how to answer them. Walk the interviewer through your experience working in restaurants, the roles you've held and your responsibilities. How to Answer. How to Answer.