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In today’s food service industry, maintaining cleanliness goes beyond simply meeting regulations—it’s about creating a safe and healthy environment for both customers and employees while safeguarding your business’s reputation.
We don't want to reopen the restaurants unless we know that we can provide a safe and healthy work environment and eating environment for our customers. Book a demo to learn more. I'm so sorry, I'm not doing that anymore.’ This could include taking their temperature and assessing them for different symptoms.
Any restaurant — Toast customer or not — can be listed on the site.Toast is committing up to $250,000 in matching contributions to World Central Kitchen and the Restaurant Workers’ Community Foundation. ” NCR wants to help its restaurant customers during this difficult time.
Leveraging your front of house (FOH) and back of house (BOH) data allows you to gain more insight into your operations. Get the data you need to grow your profitability by reviewing critical FOH and BOH restaurant KPIs. If you can unify your FOH and BOH data, you can contribute to a healthier restaurant profitability in the long-term.
Delivery apps help boost your restaurant's visibility and attract new customers. The only tradeoff to this is that you and your customers have to pay additional fees, which typically fall between $0.49 Subscription boxes take the concept of meal kits a step further by providing customers with regular deliveries of meals or ingredients.
The back-of-house (or BOH) manages crucial elements that impact cost control and profitability. Additionally, the BOH handles food safety and restaurant administration. The back of the house supports the front of the house (FOH), enabling the customer-facing team to focus on serving a memorable experience. Cost control.
is single-handedly the most all-inclusive event built for restaurant operators looking to challenge operational norms, disengaged teams, and traditional guest experiences. See live demos from celebrity chefs like Rick Bayless that showcase the true art of the restaurant industry at various stages across the show floor.
Although most states have started reopening restaurants under social distancing protocols, there’s no better time for restaurant operators to be strategic about off-premise solutions as customers continue to be uneasy about dining in. Engineer and experiment with menus to improve margins. Request a demo with xtraCHEF !
You can use data to improve restaurant operations, both in your front of house (FOH) and back of house (BOH). Optimizing your BOH and FOH metrics boosts the efficiency of your labor and food spending. Tracking BOH and FOH data can help you root out issues and discover potential solutions. Focus on the customerexperience.
For our clients, we offer granular data on financials, consumers, customers and workforce, as well as competitive intelligence that they use to benchmark against the competition. At limited-service restaurants, customers order their food at a counter or drive-thru and pay before eating it. fewer BOH and 2.8 fewer FOH employees.
Enter the kitchen display system (KDS), a digital display that replaces traditional paper tickets, offering real-time order management and communication between front-of-house (FOH) and back-of-house (BOH). Improved FOH and BOH Communication Miscommunication between servers and kitchen staff isnt just common, its basically a rite of passage.
Looking at the cost of labor as a percentage of sales shows how your employee labor hours are matching with customer demand (sales). What’s most important is that you are implementing improvements for your own percentage over time, while maintaining your standards of customer service. Calculating Labor Cost Percentage.
is single-handedly the most all-inclusive event built for restaurant operators looking to challenge operational norms, disengaged teams, and traditional guest experiences. See live demos from celebrity chefs like Rick Bayless that showcase the true art of the restaurant industry at various stages across the show floor.
The owners, Chad and Meggie Foust, created Sweet Lou’s so that the entire family can enjoy the dining experience. Using a template and adding in custom content about company values and culture, Mr. Foust reported that the new page “is so much more professional.” Schedule a Demo Schedule My R365 Demo.
The owners, Chad and Meggie Foust, created Sweet Lou’s so that the entire family can enjoy the dining experience. Using a template and adding in custom content about company values and culture, Mr. Foust reported that the new page “is so much more professional.” Schedule a Demo Schedule My R365 Demo.
The right BOH system allows you to integrate all of your tech elements and make sure they talk to each other effectively to save time and avoid costly errors. 5 Menu engineering software Critical to a restaurant’s success is its ability to adapt flexibly to customer preferences and supply chain capabilities.
Why combining FoH and BoH data makes analytics more powerful Final thoughts. We can talk about that warm feeling we get when we provide a customer with a one-of-a-kind dining experience until we’re blue in the face — and it’s a great feeling, don’t get me wrong — but if we’re not making a profit…. What is restaurant analytics?
Some technologies integrate with the restaurant’s POS, allowing data to be easily shared between front-of-house (FoH) and back-of-house (BoH) systems. Overall, POS integration can help restaurants: operate more effectively, improve customerexperience, and drive growth.
Adhering to rigorous hygiene protocols ensures customer satisfaction and protects public health. Understanding the Impact of Cleanliness on Your Business Trust and Loyalty are critical for customer loyalty. Since COVID, customers have been very aware of the need for consistent cleanliness, which builds trust and creates loyalty.
We also analyse customer feedback from platforms like G2 and Capterra to highlight the pros and cons users have encountered. One customer praises the ability to track the costs of inventory items and recipes, saying it allows a restaurant chain to give more specific feedback to managers rather than just “food cost is too high.”
Having no industry experience, Andy concludes that starting a restaurant will be a risky business venture with no guarantee of success. As a result, you’ll be able to reach potential customers organically and tap into new markets more easily. #3 Attracting new customers in untapped markets should be effortless. #4
Verify that both customers and employees understand your brand concept. Each restaurant within your franchise will have to replicate your dishes and dining experience using the resources and expertise you provide. Streamer] Can you ensure a consistent, high-quality experience for diners across all locations, both on and off-premise?
Streamlined, easy to access, and loaded with the info your BoH staff needs for prep and everything your FoH staff needs to make the sale and answer customer questions. Almost everything you do as an F&B operator or a restaurant operations manager is in service of one thing, and one thing only — maximizing guest experience.
For instance, the increase in customer expectations for convenience or the rise of online ordering for takeout or delivery already existed before the pandemic. Consider implementing new incentives to drive customers back to your restaurant. The pandemic has undeniably changed the restaurant industry.
The labor shortage is particularly concentrated for back-of-house (BOH) employees, such as line cooks, prep cooks, and dishwashers. But having great staff is essential for a good guest experience. Instead of hospitality specialist, host or customer service. Request a free demo of R365 HIRE today. Hiring challenges.
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