Back of House Guest Recovery Recruiting 
Modern Restaurant Management
JUNE 21, 2021
Yet, nine in ten operators predict issues with recruitment at a time which is essential for our industry's recovery. One staff member could be lost from the front of house for up to an hour taking phone calls for 20 takeaway orders. All will make for a personal touch that will create a memorable experience for guests.
Cheetah
JUNE 25, 2021
The staffing shortage is threatening to derail many restaurant reopening plans and crush the hopes of economic recovery. Before COVID, workers would perform countless insignificant, back-breaking tasks, while restaurants would spend outrageous sums on payrolls that did not contribute to their bottom line. Table of Contents.
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Black Box Intelligence
AUGUST 24, 2021
Many people took advantage of the downtime and went back to school. Short-staffing leads to dissatisfaction – of guests and employees. The impact of limited staffing is evident in guest sentiment data. Guest satisfaction with service speed is down 4.2%, with staffing being a common area of concern.
Black Box Intelligence
JUNE 24, 2021
Our data shows that sales are up, and they are stronger than they were back in 2019. Despite high unemployment, many businesses are having trouble filling open positions, forcing restaurant owners to balance the recovery with labor challenges. What has 2021 looked like for the restaurant industry so far?
Apicbase
JANUARY 13, 2023
However, we’re seeing some major shifts around menu creation, procurement, and dining habits of guests. The average profit margin for US restaurants in 2022 was 10.6% , showing it’s slowly inching back to pre-pandemic levels (12% in 2019). The F&B industry grew in 2022… and it will keep growing in 2023. Let’s dig in.
Modern Restaurant Management
FEBRUARY 14, 2020
Baton Rouge’s very own Walk-On’s , is looking for more ways to give back. “This is what it’s all about – being able to give back to the communities that have supported us,” shared co-owner and NFL superstar Drew Brees. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com.
Modern Restaurant Management
AUGUST 28, 2020
“Over the last century, women, despite their incredible contributions, have struggled to make it in professional kitchens — held back by inequalities unfairly put upon them,” said Rob Sundy, Head of Brand Marketing & Creative Studios at Whirlpool Corporation, the parent company of the KitchenAid brand.
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