7 Shifts

DECEMBER 16, 2020

Delivery & takeout Initially, The Snug followed what many restaurants were doing by implementing their own takeout and delivery service. Zack himself took up the role of delivery driver and spent his evenings driving food orders across the city. San Francisco did this shared spaces program, like a lot of cities.

FOH 284

FOH Back of House Front of House Point of Sale 284

Modern Restaurant Management

DECEMBER 28, 2021

From full service to fast-casual to legacy fast-food brands, the one constant was disruption. Many brands were able to turn a profit from the lockdowns and social distancing orders by shifting operations toward drive-thru, delivery, pick-up, and curbside models. Just as one issue seemed fixed, another presents itself.

Franchise 196

Franchise Franchising 2022 Fast Casual 196

Modern Restaurant Management

JUNE 23, 2022

Consumers visit a fast food or quick serve restaurant (QSR) with a goal in mind: secure a tasty meal incredibly quickly. Once upon a time, a frontline employee at a fast food restaurant did not necessarily need technological skills to apply for the job. Fast forward to 2022. Who makes the magic happen?

Food 189

Food Food Safety Front of House Fast Casual 189

Black Box Intelligence

NOVEMBER 17, 2022

On the guest count front, there continues to be good and bad news. Leading the industry in average check growth during October were casual dining and quick service, while the segments with the smallest increase in check were fine dining and upscale casual. In fact, October’s same-store sales growth of +5.2% in October, a 0.4

Front of House 74

Front of House Fast Casual Back of House Fine Dining 74

Modern Restaurant Management

MARCH 16, 2021

Tableside ordering via tablets, tableside payment, POS systems designed with mobility and flexibility in mind have dominated the market growing out of the fast casual. This movement toward more sustainably sourced food in both our fast-casual and fine dining restaurants will continue to expand in the future.

Fast Casual 156

Fast Casual Front of House Fine Dining Mobile Ordering 156

Modern Restaurant Management

MAY 18, 2020

The Small Business Administration (SBA), in consultation with the Department of the Treasury , released the Paycheck Protection Program (PPP) Loan Forgiveness Application and detailed instructions for the application. Step-by-step instructions on how to perform the calculations required by the CARES Act to confirm eligibility for loan forgiveness.

Front of House 208

Front of House Back of House Online Ordering Kitchen Safety 208

Modern Restaurant Management

JANUARY 8, 2024

This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes. Consider, for instance, a scenario in which your Point of Sale (POS) system can forecast the popularity of a new dish based on historical customer behaviour.

2024 215

2024 Loyalty Program Cash Management Customer Experience 215

Modern Restaurant Management

APRIL 29, 2020

Joey Coiffi, top photo, CEO of The Salad House , a growing New Jersey-based fast casual franchise, discusses how their restaurants were able to quickly ramp up to help out, the impact of social media sharing as well as restaurant technology's role in giving back. This was really quick. It's been a challenge.

Social Media 189

Social Media Front of House Fast Casual Back of House 189

Focus POS

DECEMBER 11, 2019

Today’s diners are well-connected, tech savvy, and expect a high-quality restaurant customer experience—whether visiting a five-star restaurant, fast-casual, or the drive-through. In doing so, the opportunity to fast upsell and cross promote increases with all the menu options at their fingertips. Menu and order Customization.

Customer Experience 136

Customer Experience 2020 Loyalty Program Fast Casual 136

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 180

2022 Food Supply Back of House Kitchen Safety 180

Deliverect

SEPTEMBER 2, 2019

With the whole restaurant industry getting on the delivery bandwagon, you may be feeling the heat and wondering if it’s time to jump on yourself. But is food delivery worth the investment? Rest assured: not only does delivery pay off, it’s not all that hard to get into – especially if you work with us!

Delivery 94

Delivery Food Online Ordering Front of House 94

Modern Restaurant Management

DECEMBER 16, 2021

According to Black Box Intelligence and Snagajob , full-service restaurants are feeling the pinch and report approximately six fewer employees in the back of house and three fewer in the front of house. Rely on Technology to Increase Operational Efficiency. Enhance CX with Accelerated Contactless Adoption.

2022 189

2022 Hospitality Loyalty Program Point of Sale 189

Black Box Intelligence

SEPTEMBER 16, 2022

The segment with the largest growth was Fine-Dining, followed by Upscale Casual, and then Casual Dining. . Black Box Guest Intelligence data confirms that customers opt for off-premise options including take-out and delivery more now than they did prior to the pandemic. Restaurant same-store sales growth was +5.3% rating. .

Fast Casual 68

Fast Casual Point of Sale Front of House Fine Dining 68

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. For part one, click here. The modern Kitchen Display System (KDS) will be more interactive to increase operational efficiencies and improve quality of food for the chefs and their teams.

2023 197

2023 Loyalty Program Mobile Ordering Customer Experience 197

Black Box Intelligence

DECEMBER 16, 2022

All industry segments were able to achieve positive same-store sales growth during November when compared to their sales for the same month back in 2019, which undoubtedly is welcome news for the industry. Restaurant Sales & Traffic Growth Softening Again, Likely Signaling Tougher Times Ahead. year over year in November.

Fast Casual 78

Fast Casual Point of Sale Front of House Fine Dining 78

EATER

AUGUST 13, 2020

Peaches Hot House’s fried chicken packaged to-go. Today the seatless bar has a few menus strewn across it, the whiteboard reads “takeout and delivery,” and the furniture is stacked to one side of the dining room. But despite of all of this, Peaches Hot House is busier than ever. 15 gallons of cocktails. 180 ramekins of aioli.

Front of House 100

Front of House Back of House Point of Sale Fast Casual 100

Modern Restaurant Management

JANUARY 3, 2024

We will also continue to leverage our revamped ‘Restaurant of the Future’ model along with our advanced technology strategy and are eager for this next phase of growth for the company. We look forward to another year of serving up fresh dishes and brighter mornings to every customer with care, openness and intention.

2024 132

2024 Loyalty Program Customer Experience Customer Service 132

Restaurant Clicks

DECEMBER 17, 2021

If you’re looking for delicious sushi in Dumbo, I have compiled a list of my favorite spots that range in dining experiences from casual takeout spots to fine-dining Japanese bistros. Saketumi Asian Bistro Iron Chef House Kyoto Ozu Japanese Cuisine & Lounge Hibino KI Sushi Taiki Daigo Hand Roll Bar. Iron Chef House.

Front of House 101

Front of House Fast Casual Fine Dining Back of House 101

Modern Restaurant Management

DECEMBER 28, 2020

Delivery and take-out will continue to be the most popular way consumers will get their restaurant meals in a COVID and post-COVID world. One, the new normal will become the old normal, and a takeout- and delivery-first model will become the standard in the restaurant industry. Here are their responses. To read part one, click here.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Black Box Intelligence

OCTOBER 27, 2022

Although those same factors seem to be slowing the erosion of guest counts across nearly all segments in the restaurant industry, guests continue to pull back on spending as their earnings decrease year-over-year (YoY) once adjusted for inflation. . September same-store sales growth was +5.2%, just a minor dip from the +5.3%

2022 86

2022 Point of Sale Fast Casual Fine Dining 86

Black Box Intelligence

NOVEMBER 17, 2022

On the guest count front, there continues to be good and bad news. Leading the industry in average check growth during October were casual dining and quick service, while the segments with the smallest increase in check were fine dining and upscale casual. In fact, October’s same-store sales growth of +5.2% in October, a 0.4

Front of House 40

Front of House Fast Casual Back of House Fine Dining 40

The Restaurant Times

JANUARY 24, 2022

Quick-serve, fine-casual, and fast-food restaurants have taken to restaurant ordering apps faster than full-service restaurants. In addition, front-of-house staff, and back-of-house staff will be able to interact quickly and efficiently to provide the greatest possible dining experience for customers.

Customer Experience 105

Customer Experience Ordering Mobile Ordering Front of House 105

Aaron Allen & Associates

JULY 29, 2022

Already in 2019, restaurants were not able to pass inflationary costs on to consumers (back then, the average restaurant price increase was 3.1% Some of the capabilities for monotonous jobs are closer than most people think and penetration is going to happen faster than delivery. How Robots Are Changing the Restaurant Landscape.

Front of House 64

Front of House Back of House 2022 Kitchen Safety 64

Black Box Intelligence

SEPTEMBER 15, 2022

This month’s strong sales numbers and weak guest counts demonstrate exactly what happens when larger check growth (due to large price increases that passed onto consumers) is the primary reason for higher sales. The segment with the largest growth was Fine-Dining, followed by Upscale Casual, and then Casual Dining.

Fast Casual 40

Fast Casual Point of Sale Front of House Fine Dining 40

Apicbase

MARCH 31, 2023

Immergrün 70 Outlets Vegetarian Fast Casual Germany Immergrün is evergreen food for fresh people. Nordsee GmbH 370+ Outlets Seafood Fast Casual Germany, Austria, Bulgaria, Romania, Hungary, Switzerland, Belgium, France Not many modern restaurant chains can claim to have been in the business for more than 120 years.

Fast Casual 52

Fast Casual Back of House Food Truck Franchise 52

EATER

JANUARY 5, 2022

On a theater-sized screen set up at the front, I watch as a drone flies over a low, sunny suburb, bypassing highways and beaches and nondescript homes, where in the backyards everyone cranes their necks to see what this spidery black object is zooming across the sky. “THE Why should you ever have to leave the house?

Food 144

Food Mobile Ordering Online Ordering Food Order 144

Modern Restaurant Management

AUGUST 17, 2020

"But while consumers are anxious to get back out there to eat, they come with new expectations on everything from menus to the technology used to increase safety. . "Throughout COVID-19 Consumer Dining Trends. The survey found that 59 percent of US and 47 percent of UK consumers plan to dine-out as soon as they are able.

2020 197

2020 Loyalty Program Mobile Ordering Fast Casual 197

Black Box Intelligence

SEPTEMBER 21, 2021

These are fast-changing times for all types of restaurants. Quick-service and fast casual restaurants fall under the limited-service umbrella. Fine dining, upscale, casual family dining and casual dining restaurants fall under this category. That’s who we serve at Black Box Intelligence. Full-service restaurants.

Fast Casual 89

Fast Casual Fine Dining BOH FOH 89

Qu

MARCH 31, 2023

But between third-party delivery integration headaches, order fulfillment complications, and inconsistent customer experiences across channels, fast casual and quick-service restaurants (QSRs) are now faced with many technology-related inefficiencies. That’s why we’re dubbing 2023 The Year of Efficiency.

2023 52

2023 Fast Casual Point of Sale Employee Relations 52

Black Box Intelligence

DECEMBER 16, 2022

All industry segments were able to achieve positive same-store sales growth during November when compared to their sales for the same month back in 2019, which undoubtedly is welcome news for the industry. However, when looking more granularly at the data, same-store sales growth was -3.4% year over year in November. in November, down by 1.1

Fast Casual 40

Fast Casual Point of Sale Front of House Fine Dining 40

Lavu

MARCH 27, 2020

Think of them as the real-life version of those house robots from ’80s movies. Innovations in efficiency, on the other hand, can lead to long-lasting success, as in the case of the McDonald’s brothers’ systematization of fast food orders. A Historical Look at the Evolving Restaurant. Restaurants have been evolving since the 1850s.

Point of Sale 78

Point of Sale Front of House Mobile Ordering Back of House 78

Black Box Intelligence

OCTOBER 27, 2022

Although those same factors seem to be slowing the erosion of guest counts across nearly all segments in the restaurant industry, guests continue to pull back on spending as their earnings decrease year-over-year (YoY) once adjusted for inflation. September same-store sales growth was +5.2%, just a minor dip from the +5.3%

2022 40

2022 Point of Sale Fast Casual Fine Dining 40

The Food Corridor

FEBRUARY 2, 2021

The industry bounced back and found a way to get through the year. . With signs that things might be going back to norma l, there is certainly some optimism in the air. To do this, let’s look back at 2020 and see what we think might be around the corner for shared kitchens in 2021. We all know what happened next. .

2021 75

2021 Kitchen Safety Back of House Front of House 75

Restaurant Clicks

OCTOBER 2, 2021

Whether you are looking for a traditional Japanese dining experience, a fast-paced, casual sushi bar with sake, or a modern Japanese fusion kitchen with an edgy vibe, sushi restaurants in Houston, Texas, are sure to have what you are looking for. Below, we will describe the 17 best sushi restaurants in Houston.

Fast Casual 137

Fast Casual Reservations Seasonal Menu Dine-in 137

Lavu

FEBRUARY 26, 2020

This eliminates the needs of the server to take orders manually and go back and forth to the kitchen. Gone are the days when servers would approach a customer with a pen and paper. Today, technology is at the helm of on-premise ordering processes. The new technology also allows servers to enter customer orders on hand-held devices.

Technology 78

Technology Ordering Mobile Ordering Point of Sale 78

Restaurant Clicks

OCTOBER 23, 2021

House of Prime Rib. House of Prime Rib. View this post on Instagram A post shared by House of Prime Rib #HOPR (@thehouseofprimerib). The House of Prime Rib has a cozy and traditional atmosphere, with booths for families and tables for those visiting as a pair. Before we get into the reviews, though, here’s a quick list.

Fine Dining 115

Fine Dining Reservations Online Ordering Seasonal Menu 115

EATER

AUGUST 26, 2021

Your burger or tacos or pizza could be cooked anywhere by anyone — which is what makes the ghost kitchen concept so lucrative and appealing to owners and investors Ordering takeout or delivery is a lot like watching Netflix. There is no storefront, no dining room, and no front-of-house staff.

Dine-in 100

Dine-in Delivery Equipment Fast Casual 100