Modern Restaurant Management

FEBRUARY 2, 2024

Advanced networking solutions have emerged as a critical player in this revolution, offering the potential to enhance restaurant operations dramatically. At the core, these solutions include high-speed internet, ensuring all digital operations run smoothly and without interruption.

Operations 185

Operations Front of House Customer Service Customer Experience 185

7 Shifts

MAY 31, 2021

That's why restaurateurs rely on restaurant operations. With clearly defined and enforced restaurant operations, restaurants achieve maximum efficiency and profitability. But the term itself is broad enough to impose a simple yet essential question: what exactly is the concept of restaurant operations? Areas of Operation.

Operations 363

Operations Inventory Hiring Customer Service 363

7 Shifts

JULY 16, 2020

Now that guests are coming back into your restaurant, it means there are more tables to clean, more guests to attend to, and more side work to complete. But the question remains— with a staff that changes size and personnel by the shift, what is the best way to set, communicate, and enforce restaurant task management to your staff?

Communication 284

Communication Management Management Front of House 284

The Restaurant Times

MARCH 13, 2023

The back-of-house (BOH) at a restaurant is the behind-the-scenes area of the restaurant — it works like an engine and keeps the restaurant going. While it is not visible to the customers, the restaurant’s services get hampered without back-of-house. Why is Back of House Important?

Back of House 52

Back of House BOH Front of House FOH 52

Transact

JUNE 4, 2020

A revolution in digital technology has swept through front-of-house foodservice operations, and its effects have been so remarkable that even industry veterans have gotten whiplash. . Back-of-house pressures are precisely the problems that automation was designed to address. Improve communication. ?

Back of House 86

Back of House Front of House Technology Download 86

Modern Restaurant Management

JUNE 30, 2023

Updating packaging to account for new ways of getting food from restaurant to car to house to table can increase propensity to re-order significantly. ” This was both a technology and operational fail due to lack of proper testing/QA and employee training. It’s not enough just to contain it for transport.

Operations 177

Operations Mobile Ordering Customer Experience Online Ordering 177

7 Shifts

FEBRUARY 7, 2024

After that, the most popular back-office technologies were accounting software (55%), mobile payments (52%), and third-party food delivery services (51%). Digital systems also give employees more autonomy and better tools for communicating their availability, which tends to increase engagement.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

Modern Restaurant Management

AUGUST 10, 2020

As restaurants have experienced dramatic changes in how they do business due to the pandemic, many small business owners have learned just how important a visual communication plan is for success. As restaurants reopen their doors once again, visual communication solutions help inform, direct and protect both customers and team members.

Communication 193

Communication Kitchen Safety Front of House Food Safety 193

7 Shifts

MARCH 23, 2022

Problem : Manual scheduling processes that took too much time, siloed operations, and didn't resonate with a younger, tech-saavy workforce. Solution: Cloud-based scheduling software that brings together operations across 16 locations, keeps staff accountable, and gives them tools to increase efficiency. Executive Summary.

Front of House 369

Front of House Back of House Communication Employee Relations 369

Sling

JULY 6, 2023

The right employee communication app can mean the difference between a streamlined, straightforward workflow and a chaotic, confusing workflow, especially in the restaurant industry. In this article, we discuss the top employee communication apps so you can find a solution that works well for your entire team.

Communication 78

Communication 2023 Document Sourcing 78

Modern Restaurant Management

OCTOBER 7, 2021

However, in the process of resuming and continuing restaurant operations, operators need to take steps to lower the risk of infection among employees and customers and prevent the spread of COVID-19. Kitchen operations. Employees can better understand their tasks and responsibilities with structured restaurant operations.

Technology 193

Technology Operations Food Safety Kitchen Safety 193

7 Shifts

MARCH 10, 2022

7shifts provides a cloud-based team management and scheduling solution, allowing owners and managers to schedule restaurant employees , approve shift trades, and communicate with staff from one easy-to-use mobile app. Team Communication. Top Restaurant Management Apps. TouchBistro. Try 7shifts for Free. Apple | Android. QuickBooks.

Management 195

Management Management Operations Point of Sale 195

Sante

DECEMBER 8, 2020

Here are the top five things to focus on when streamlining your kitchen operations to improve your restaurant experience and achieve your overall goal of making customers happy. Chefs and restaurant owners decide to start their business because of a love for food and a desire to bring that food to the mouths of people in their community.

Front of House 130

Front of House Operations Back of House POS 130

7 Shifts

SEPTEMBER 26, 2022

If you're new to the industry and are wondering what experience you'll acquire in a restaurant job, or if you're an industry vet looking to clearly communicate your abilities and skills on a restaurant resume, read on for 20 distinct skills learned while working in a restaurant. Table of Contents. Skills for Your Resume. Cross-contamination.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

7 Shifts

FEBRUARY 21, 2023

Let coworkers thank each other publicly Managers and operators can’t know everything that happens on the floor. Salt & Straw in Portland made “Saltie Salutes” part of their internal communication so employees can send each other recognition for jobs well done. People are the heart of the restaurant. Post about them on social media.

Front of House 382

Front of House Social Media Back of House Sports 382

7 Shifts

JANUARY 23, 2024

It’s the key to creating a consistent experience every day, week, and month of the year — the essential structure for the restaurant’s operations. Getting this “load balancing” right isn’t easy, but it’s worth the effort because it makes operations more efficient, saves costs, and helps show employees that schedules are trustworthy.

Restaurant Law 420

Restaurant Law Employee Relations Tip Distribution Communication 420

Modern Restaurant Management

DECEMBER 18, 2023

It’s the perfect time to look back on a few things we learned in 2023 – based on recent survey data from our restaurant partners – as well as what we predict for the industry in 2024. Ultimately, after a tumultuous few years, 2023 was better than many operators predicted.

2024 198

2024 2023 Back of House 2022 198

Apicbase

APRIL 11, 2024

Having the best POS system and a constant flow of customers might seem like a sure path to success, but without proper back-of-house management, your restaurants have little chance of making real money. That tool is back office software for restaurants. Below, we discuss restaurant back office software and its benefits.

Operations 52

Operations Back of House Allergens Front of House 52

Touch Bistro

JULY 18, 2021

The challenge is, the restaurant industry has been struggling with a shortage of chefs and other back of house staff for several years now. Back in 2019, TouchBistro’s Annual Industry Report found that seven in 10 restaurants in the U.S. You need to keep your operations running smoothly – also so you stay in business.

Back of House 52

Back of House 2021 Front of House Cash Management 52

Culinary Cues

DECEMBER 5, 2023

In all cases I would encourage you to take a step back, breathe deep, put down your knife, and check your enthusiasm for right now. Patience, knowing that you probably don’t know what you don’t know, and fall back on perfecting what you do know first, and realize that when you are ready, you will be ready. You want more!

Kitchen Safety 366

Kitchen Safety Food Safety Back of House Front of House 366

7 Shifts

JUNE 16, 2022

Corporate needs to ensure their brand and messaging trickle down as intended to each store, while store operators have to feel good about those messages and how they are lived. FACs are also a great way for franchisees to meet and learn from the best operators in their cohort. Table of Contents. Who Should be on the FAC?

Franchise 370

Franchise Franchising Communication Front of House 370

Apicbase

FEBRUARY 8, 2024

Similarly, restaurant operations management is about seamlessly making the whole operation work: facilitating an excellent customer experience, giving staff everything they need to do their jobs, and making the restaurant run smoothly and efficiently. What Is Restaurant Operations Management?

Definition 52

Definition Operations Management Management 52

QSR Automations

JANUARY 15, 2024

As we begin to fully dive into 2024, the key to operational efficiency lies in leveraging cutting-edge technologies. Among them, ConnectSmart® Kitchen remains a g ame-changer , revolutionizing how restaurants o p timize l abor and streamline their operations.

2024 52

2024 Operations Front of House Social Media 52

Embrace the Suck

FEBRUARY 16, 2023

Look Inward Before You Place Blame Effective teams must operate on the basis of mutual respect, but if you're doing nothing to make that happen, you won't notice any changes. 1) Fix and Prevent Communication Errors Miscommunication, or a total lack of communication, accounts for a large portion of issues that arise within restaurant teams.

Front of House 292

Front of House Back of House Communication Hiring 292

Culinary Cues

MAY 21, 2023

Equipment in the kitchen like combi-ovens, sous vide circulators, and cook/chill for large scale operations have made us more efficient and consistent. Like most living things, the desire to connect, communicate, and follow others has been apparent since the beginning of time.

Technology 335

Technology Social Media Back of House Front of House 335

Apicbase

FEBRUARY 8, 2024

Similarly, restaurant operations management is about seamlessly making the whole operation work: facilitating an excellent customer experience, giving staff everything they need to do their jobs, and making the restaurant run smoothly and efficiently. What Is Restaurant Operations Management?

Definition 52

Definition Operations Management Management 52

7 Shifts

APRIL 13, 2021

Canyons has also seen success in breaking down labor percentages into the back and front of the house to better understand where they may be overstaffed. This is usually 9% for the back of the house and 4% for the front, totally a target of 13%. They also opened a sister restaurant, Gameday Fresh Grill, also in Woodstock.

Front of House 370

Front of House Point of Sale Back of House Franchise 370

7 Shifts

SEPTEMBER 1, 2022

Or, if you've worked in a restaurant as a chef, line cook, or as part of the FOH (front-of-house), you may have used this hospitality term yourself. Whatever the reason for an item needing to be 86'ed, this restaurant term works really well as a quick way to communicate the need to take an item off the menu. Table of Contents.

Definition 360

Definition BOH FOH Front of House 360

Modern Restaurant Management

AUGUST 25, 2023

Today’s restaurant operators and managers should recognize the importance that music plays in creating an inviting atmosphere. The first is communication technology, like paging to communicate to guests or back of house communications for personnel and management.

Design 166

Design Front of House Back of House Customer Experience 166

Sling

MAY 9, 2023

Efficient and effective restaurant operations don’t just happen. In this article, we discuss some of the best ways to improve your restaurant operations and introduce you to the tools that can help make that easier. Table of contents What is restaurant operations? They take purposeful planning and work to build and maintain.

Operations 78

Operations Loyalty Program Food Safety Front of House 78

7 Shifts

JANUARY 5, 2022

However, some restaurant technology is actually true to its potential - and the numbers back it up. Trusted by restaurants internationally, 7shifts is backed by industry giants like Danny Meyer and his investment firm Enlightened Hospitality Investments. Helping Restaurants Save Time on Scheduling. No more spreadsheets or whiteboards.

Back of House 368

Back of House Point of Sale Front of House Coaching 368

7 Shifts

SEPTEMBER 16, 2021

Create Consistency with Your Operations. As you operate the restaurant, you'll also need to prepare for different clientele, budgeting, and staffing needs. How to Create Consistency with Your Restaurant Operations. To whatever extent possible, restaurant operations should be consistent across all of your locations.

Management 370

Management Management Document Hiring 370

Modern Restaurant Management

MAY 8, 2024

Operators must weigh guest acceptance while making strategic decisions about integrating automation at many restaurant touch points, according to Software Advice’s 2024 Automated Customer Experience Survey. What can restaurant operators learn from these results? What should restaurant operators take away from these results?

Front of House 188

Front of House Mobile Ordering Customer Service FOH 188

7 Shifts

FEBRUARY 10, 2023

Mine happened when I realized social media wasn’t about meeting new people — it was about communicating in a brand new way. What do you use for back of house? The world we live in as restaurant operators is very complicated. We became a global media company. Amazon started with books and we are starting with BBQ.

Social Media 370

Social Media Email Marketing Technology 2007 370

7 Shifts

SEPTEMBER 19, 2022

They offer work-life balance, flexible schedules, useful benefits, and operate on strong core values. Back-of-House and Front-of-House. Establish Clear Lines of Communication. Back-of-House and Front-of-House are an even split. Front of House Positions: 41% turnover rate.

Front of House 195

Front of House Back of House Cash Management Customer Experience 195

Culinary Cues

MARCH 26, 2022

Training ALWAYS pays back in dividends. Plain and simple – social media IS YOUR MOST IMPORTANT PLATFORM FOR COMMUNICATION. Ads in your local newspaper are more about showing that you support that paper rather than a tremendously effective way of communicating with the public. How hard can it be – right?

Cash Management 366

Cash Management Social Media Restaurant Law Communication 366

7 Shifts

JULY 12, 2023

She now co-owns Poppy + Rose, Poppy & Seed , and Root of all Food , an LA-based catering company. She joined us on The Pre-Shift Podcast to discuss her philosophy on managing a team, including how she coaches managers. But first, Reed recounts how she followed her husband into restaurants. "I It served a purpose. I seen the books.

Front of House 370

Front of House Back of House Take-out Book 370