The Restaurant Coach University
MARCH 2, 2017
We spoke to Donald Burns (aka The Restaurant Coach™) to learn why loyalty programs are a much wiser path to success than giving away your product. How do loyalty programs work, and what kind of incentives do they offer customers? There are all kinds of loyalty programs. Then, you build up your status.
Modern Restaurant Management
AUGUST 17, 2020
A consumer's brand loyalty was also impacted during recent events, with 33 percent of overall respondents citing an increase in loyalty to the brands they frequented during stay-at-home-orders. This sentiment was most prevalent with millennials, with 43 percent reporting an increase in loyalty.
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Modern Restaurant Management
JUNE 10, 2021
Today we will take a look at how disintermediation of the guest has impacted hotels, airlines, real estate, movies, and consumer packaged goods. In the 1970s, Southwest Airlines sold tickets by phone, at airports, and at their offices to avoid commissions from travel agents and remain competitive with car travel routes.
Modern Restaurant Management
SEPTEMBER 30, 2020
Rewards Network, together with American Airlines AAdvantage Dining and United Airlines MileagePlus Dining, surveyed their members to learn more about what they anticipate their dining habits will look like over the next few months. Restaurants with a loyalty program should also highlight the benefits while remarketing to guests.
Modern Restaurant Management
NOVEMBER 20, 2019
McDonald's committed $500,000 to establish the first-ever McDonald's/APIA Scholarship program in partnership with APIA Scholars. The McDonald's/APIA Scholarship program will award 15 four-year scholarships and 40 one-year scholarships to rising college freshmen through APIA Scholars, which will be awarded in Spring 2020.
Modern Restaurant Management
FEBRUARY 18, 2020
The kiosk trend will be embraced like it is in the airline industry. We’re going to see companies come to market with the ability to tap into their security systems and use facial recognition and audio, enabling them to: Identify customers and attach them to loyalty programs. Reduce theft. Improve employee performance.
Modern Restaurant Management
JUNE 12, 2020
Through this program, Dunkin’ franchisees have the opportunity to offer their restaurant employees an affordable, flexible and supportive pathway to an associate or bachelor’s degree from SNHU. Taffer’s Tavern has its eyes set on bringing its bar fare andbeverage program to D.C. ” Showing Support.
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