Black Box Intelligence

APRIL 12, 2023

As we venture deeper into 2023, the restaurant industry continues to grapple with impacts of inflation, shifting customer dynamics, and an uncertain economic outlook. While these challenges may appear inevitable, restaurants can offset the adverse effects of food inflation and uphold profit margins. In 2022, prices increased by 7.7%.

Food 76

Food Loyalty Program 2023 2022 76

Modern Restaurant Management

MAY 9, 2023

There has been an avalanche of commentary and analysis on how automation and AI have collectively helped restaurants cope with now all-too-familiar challenges: labor, supply, inflation. Worryingly, in the same study 3 in 5 respondents said a business would lose their loyalty if what they’re offered is “un-personalized.”

Mobile Ordering 177

Mobile Ordering Customer Experience Loyalty Program Seasonal Menu 177

Sling

MAY 9, 2023

ADD_THIS_TEXT Restaurant operations (or RO for short) is the collective term for all the activities that go into managing a food-service business — everything from the daily responsibilities that need to be done to the long-term planning that keeps the business on track. Doing so involves more than just the food your diners leave behind.

Operations 78

Operations Loyalty Program Food Safety Front of House 78

Modern Restaurant Management

DECEMBER 20, 2023

In 2023, the restaurant industry faced several challenges and made some missteps along the way. As with most other industries, the biggest talking point for restaurants in 2023 has been artificial intelligence. Co-founder, Carbonate Looking back at 2023, I witnessed a significant shift in how restaurants approach loyalty programs.

2023 197

2023 Loyalty Program Mobile Ordering Consumer Goods 197

The Restaurant Times

JUNE 6, 2023

Restaurant management software revolutionizes food establishments’ operations by providing efficient tools to manage inventory and control costs. By optimizing inventory management, restaurant software empowers businesses to minimize waste, prevent overstocking, and maintain adequate supplies. CAGR from 2023 to 2030.

Inventory 52

Inventory Management Management Loyalty Program 52

Apicbase

MARCH 17, 2023

High inflation, labour shortages, supply chain problems and changing consumer demands are black clouds on a sunny day. They make it hard for food businesses to remain competitive and turn a healthy profit. Recommended read: 85+ Restaurant Industry Statistics That Every F&B Operator & Manager Needs to Know in 2023 Here we go!

Customer Experience 52

Customer Experience Consumer Goods Food Supply Customer Service 52

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. As mentioned before, this expands the need for loyalty programs, and also demands an agile technology stack that can go where customers are, as well as bring customers in.

2023 167

2023 Loyalty Program Fast Casual Customer Experience 167

Modern Restaurant Management

DECEMBER 16, 2019

In their Q3 2019 Food Sector Retail Index, Placer.ai, the world’s most advanced foot traffic analytics platform, looks at ten of the biggest QSR brands to see who came out on top this quarter. Starbucks and McDonald’s were also the leaders when it came to customer loyalty or visits per visitor with customer visited 2.4

2019 128

2019 Compost Mobile Ordering Point of Sale 128

Apicbase

FEBRUARY 29, 2024

2023 has been a challenging year for restaurant operators, caught as they were between rising food costs and labour shortages. In a 2023 survey, 29% of operators said they are very likely to open new locations in 2024. Most operators raised their menu prices in 2023, but fewer expect to do so in 2024.

2024 52

2024 Operations 2023 Loyalty Program 52

The Food Corridor

MARCH 27, 2023

And more and more often, whether we realize it or not, it’s also where we’re ordering our food. Introducing cloud kitchens , commercial facilities purpose-built to produce food specifically for delivery. Food delivery is nothing new, of course. Customers order online on food delivery apps (such as Grubhub, Doordash, etc.)

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

Modern Restaurant Management

MAY 28, 2021

The brand’s commitment to each guest service experience is the focal point of upcoming menu innovation, value-based choices, and a portfolio of new organic food and beverage educational content. Highest Average Ticket Price : Michelle Constantino, Naperville, IL. Best New Store Launch : Angie Lacey, Nocatee, FL.

Franchise 189

Franchise Franchising Fast Casual Loyalty Program 189

Cheetah

NOVEMBER 27, 2021

Use of to-go food containers surged during the pandemic’s delivery boom. Even those marked BPA free leach hormones when in contact with food or subjected to changes in temperature. Polystyrene foam, commonly used in clamshell food packaging, is one of the worst. Everyone Wants Eco To-Go Food Containers.

Sustainability 148

Sustainability Compost Recycling Loyalty Program 148

Modern Restaurant Management

MAY 5, 2020

Cheetah, an e-commerce platform offering contactless pickup and delivery of food and supplies, closed $36M in Series B funding led by Eclipse Ventures, with participation from ICONIQ Capital, Hanaco Ventures, and Floodgate Fund. who provided business advisory and restructuring services. Cheetah Secures Funding.

Guest Recovery 122

Guest Recovery Food Safety Loyalty Program Point of Sale 122