2022 Audits Coaching Operations 
Modern Restaurant Management
DECEMBER 16, 2021
Additionally, as a result of the ongoing labor shortage, we anticipate more automated chatbots to support on-site team members and help streamline their work as well as operators looking for locations with smaller dine-in square footage in favor of adding more drive-thru lanes.
Modern Restaurant Management
MARCH 2, 2023
“Complexity is the enemy of execution,” according to business and life coach and author Tony Robbins. Whether you own or operate a bar, restaurant, hotel, resort, casino, or sports venue, your ability to control costs and deliver a satisfying CX depends on many factors. What is your payments strategy?
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Modern Restaurant Management
JULY 10, 2023
Brands of all sizes must conduct regular safety and quality audits to ensure all locations are consistently compliant. In these traditionally in-person audits, inspectors often find issues that need to be corrected, and would tell the brand location’s operator what was wrong.
Modern Restaurant Management
JUNE 3, 2021
Fresh research from CGA highlights the growing popularity of the On Premise on public holidays, and the potential for operator-supplier collaboration. events and celebrations in May—and the opportunities for operators and beverage suppliers to collaborate and maximize sales. Franchise Operations Index. Two in five (39.9
EATER
JANUARY 24, 2024
This is the third awards season to reflect changes made in the wake of an extensive 2021 audit to address the longstanding biases baked into the awards process. The stated goal in the 2021 audit was also to have at least 50 percent of committee members and judges be people of color by the 2023 awards. Check out the semifinalists below.
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