Modern Restaurant Management

DECEMBER 20, 2021

The concept goes far beyond a simple online menu or QR code. Every dine-in experience starts with a menu, so having yours available online is the first step to going contactless. However, restaurants have discovered that not all online menus are made the same. A good mobile experience. What Is Contactless Dining?

Mobile Ordering 227

Mobile Ordering Online Ordering Consumer Goods Customer Experience 227

Goliath Consulting

OCTOBER 19, 2020

Here are our best guesses for the business trends of 2021. Part of its upsurge comes from off-premise dining becoming widely adopted due to the pandemic, but there’s been an overall uptick in digital sales that’s helped drive-thrus gain significant traction. of total sales (4). of total sales (4).

2021 135

2021 Point of Sale Food Safety Kitchen Safety 135

Rocket Fuel

DECEMBER 1, 2022

With the 2020 COVID-19 pandemic, the ordering process has changed, and the delivery channel skyrocketed. To process the high volume of orders coming in from numerous channels, you need to have a very smart online ordering system. How To Pick an Appropriate Restaurant Online Ordering System?

Online Ordering 52

Online Ordering Ordering Point of Sale Mobile Ordering 52

Modern Restaurant Management

FEBRUARY 3, 2022

Seventy-four percent of full service restaurants (FSRs) managed to maintain or increase their sales during the pandemic; however, profit margins in 2021 declined to 10 percent, compared to 12 percent in 2019, according to third annual State of Full Service Restaurants Report released by TouchBistro.

Loyalty Program 194

Loyalty Program Online Ordering Cash Management Point of Sale 194

Modern Restaurant Management

DECEMBER 7, 2022

The National Restaurant Association’s 2021 State of the Industry report showed only 83% of Gen Z consumers wanted to return to restaurants. Make it a point of differentiation for your brand in this highly competitive environment by continuing to-go liquor sales while the option is still available in your jurisdiction.

Mobile Ordering 203

Mobile Ordering Social Media Online Ordering Point of Sale 203

Modern Restaurant Management

OCTOBER 26, 2021

Most notably is the shift to mobile and the way in which consumers patronize their favorite restaurants. Of course, delivery also spiked, but the underlying thread between each of these dining preferences is the use of mobile for ordering and pick-up. Owning the End-to-End Experience. million new downloads.

Mobile Ordering 218

Mobile Ordering Fast Casual Download Customer Experience 218

Restaurant365

DECEMBER 4, 2020

Other restaurants had to shift operations to a limited-capacity model, adjusting labor and food costs to match new sales levels. No one knows exactly what will happen in 2021, but if you are a restaurant owner or operator, it’s certain you are thinking ahead to what’s next for your business.

2021 78

2021 Operations Mobile Ordering Social Media 78

Perfect Daily Grind

MAY 17, 2022

Just over 20 years on in 2021, Statista estimated that some 4.9 For example, one of the most effective technological changes has been the implementation of point of sale (POS) systems and digital signage in coffee shops. When a certain time limit is reached for the order, the screen flashes, which helps with overall speed.

Technology 188

Technology Online Ordering Mobile Ordering Kitchen Safety 188

Modern Restaurant Management

AUGUST 5, 2021

Restaurant and bar employment (as of July 2021) remains down by 1.5 Expect to see more self-ordering kiosks already present at Taco Bell, Panera and McDonalds. Ghost restaurants that capitalize on online delivery are a $45 billion market, much higher than the $41 billion previously estimated.

Food Truck 215

Food Truck Retail Mobile Ordering Food Safety 215

7 Shifts

JULY 16, 2021

Mobile Coffee Shops (Carts and Trucks). We're all here for it! Coffee shops can be so much more than a place to grab a cup of joe and a croissant. They are places where friends and family gather, where ideas are formed and spread, and where important work gets done. For your coffee shop to reach that status, it has to be done right.

License 459

License Hiring Equipment Point of Sale 459

Modern Restaurant Management

FEBRUARY 1, 2022

Additonally, ninety-six percent of operators experienced supply delays or shortages of key food or beverage items in 2021 – and these challenges will likely continue in 2022. The foodservice industry workforce is projected to grow by 400,000 jobs, for total industry employment of 14.9 million by the end of 2022.

2022 207

2022 2030 Food Supply Recruiting 207

Modern Restaurant Management

JANUARY 18, 2021

Over the past year, many restaurants have reduced the stress of the system by having consumers order online, by phone or mobile app, while additionally offering curbside delivery at the nearest point of retail. Throughout 2021 and beyond, that answer will largely depend on how restaurants adjust their loyalty programs.

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Loyalty Program Mobile Ordering Customer Experience Online Ordering 203

Squirrel Systems

FEBRUARY 24, 2021

Connecting restaurant industry trends to your business growth and foodservice reach in 2021 This article sheds insights into what restaurant operators can learn from key restaurant industry trends in consumer behavior and foodservice operations in 2021 to keep their restaurants accessible to consumers and secure the bottom line.

2021 52

2021 Operations Loyalty Program Mobile Ordering 52

Modern Restaurant Management

JUNE 15, 2021

The ingrained customer behavior over the past year, delivery, mobile orders, curbside pick-up, will likely continue. Digitize Your Ordering Function and Enhance Your Presence. Lavu, the restaurant technology services company, estimates 42 percent of food purchases are made online. Inventory stock changed significantly.

Technology 203

Technology Loyalty Program Front of House Online Ordering 203

Focus POS

DECEMBER 22, 2021

The pandemic caused added pressure in 2020, with sales down $239 billion from expected levels and employment dropping 3.1 The pandemic caused added pressure in 2020, with sales down $239 billion from expected levels and employment dropping 3.1 This carried into 2021 as 110,000 restaurants were closed either permanently or temporarily.

Management 146

Management Management Loyalty Program Online Ordering 146

Modern Restaurant Management

JANUARY 22, 2021

The privacy landscape underwent numerous changes in 2020 and will continue to evolve into 2021. Apple has announced plans to restrict its IDFA (identifier for advertisers) in 2021. This will require developers and publishers to obtain permission from users prior to using the mobile ad ID for ad tracking.

Marketing 203

Marketing Email Marketing Loyalty Program Point of Sale 203

Modern Restaurant Management

DECEMBER 20, 2022

While sales have in many cases, rebounded, operators faced ongoing struggles from inflationary pressure on food costs, hiring and retaining staff, along with supply chain issues and availability of key items. These elements were not offset by topline sales gains so many felt the pressure on the bottom line in actual earnings.

2022 197

2022 Food Supply Point of Sale Dietary Restrictions 197

EATER

NOVEMBER 1, 2022

In 2021, I worked in a restaurant that promoted itself as the future of dining. Diners would sit down and immediately download an app to browse the menu, place their order, and pay with a credit card, all on their phones. Things could sour quickly, and the customers often left frustrated and hungry.

Mobile Ordering 113

Mobile Ordering Customer Service Food Order Online Ordering 113

Modern Restaurant Management

APRIL 19, 2021

Online sales, curbside pickup, and delivery skyrocketed as restaurants scrambled to adapt. Many operators are trying to compensate for losses in 2021 and want to find ways to improve their profitability. Rather than rely on manager estimates, you can harness your data and get optimized schedules based on your forecasted sales.

Guest Recovery 189

Guest Recovery Point of Sale Inventory Back of House 189

Next Restaurants

MAY 4, 2021

Takeout orders and delivery have taken the lead in a world where it’s difficult to sit in a crowd. However, 2021 looks more promising than the last, and people are adjusting to the new reality that is a result of the pandemic. Self-Ordering Kiosks. This avoids the hassle of standing in a line or shouting out your order.

Online Ordering 136

Online Ordering Fast Casual Mobile Ordering Point of Sale 136

Modern Restaurant Management

JUNE 18, 2020

As stay at home orders are lifted, consumers will begin visiting restaurants and businesses locally while practicing social distancing. This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features recovery data, POS performance and shifting habits of diners. On the Road to Recovery. Return to on-premise.

2020 184

2020 Guest Recovery Kitchen Safety Online Ordering 184

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 180

2022 Food Supply Back of House Kitchen Safety 180

Restaurant365

JULY 29, 2021

The restaurant industry saw new trends like: Increased sales for take-out and delivery. Use of automation and self-service for both in-store ordering and drive-thrus. Touchless or cardless transactions on online channels that allowed customers to close checks without involving a server or cashier.

Cash Management 78

Cash Management Point of Sale Inventory 2021 78

Modern Restaurant Management

OCTOBER 22, 2020

QDOBA Mexican Eats® introduced new restaurant formats, top photo, that feature buildouts including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated curbside pick-up areas, ghost kitchens, and concepts with updated outdoor seating. designed with high-rent urban areas in mind.

Franchise 154

Franchise Franchising Loyalty Program Kitchen Safety 154

ChowNow

NOVEMBER 4, 2020

Emily Plotkin : Normally, when we have conversations with our clients, whether they’ve just started with us or have been a partner of ours for years, we always speak about online ordering as a certain aspect of their business. For example, I had a client who wanted to drive weekday orders by capitalizing on mobile app downloads.

Online Ordering 78

Online Ordering Mobile Ordering Seasonal Menu Social Media 78

EATER

JANUARY 5, 2022

But if you live in the suburbs within two miles of an ordering location, and the weather is mild and still, you could order food or groceries and it will get to your home in about five minutes, “faster and fresher” than if a human drove it, Thein says. Why should geography determine what restaurants you can order from?

Food 144

Food Mobile Ordering Online Ordering Food Order 144

The Restaurant Times

AUGUST 17, 2021

They are visible on a screen and generally give them the option to order online. They can be accessed via QR codes, websites, or mobile apps directly by the customers without any assistance from the restaurant staff. The orders are instantly accepted and sent to the kitchen. Manifest A Detailed Menu.

POS 97

POS Mobile Ordering Seasonal Menu Inventory 97

Next Restaurants

MAY 4, 2021

Takeout orders and delivery have taken the lead in a world where it’s difficult to sit in a crowd. However, 2021 looks more promising than the last, and people are adjusting to the new reality that is a result of the pandemic. Self-Ordering Kiosks. This avoids the hassle of standing in a line or shouting out your order.

Online Ordering 78

Online Ordering Fast Casual Mobile Ordering Point of Sale 78

The Restaurant Times

SEPTEMBER 1, 2021

The country has more than 1 million operating restaurant locations as of 2021, employing 15.6 Here is when Point of Sale or POS software comes into the picture. Simplify Ordering & Billing Procedures. POS software handles the tumultuous task of managing orders from various online and offline channels in a restaurant.

POS 52

POS Management Management Cash Management 52

The Restaurant Times

SEPTEMBER 10, 2021

One way restaurateurs have been turning the tables is by deploying versatile POS (Point of Sale) software to automate their restaurant and cloud kitchen operations. . One way restaurateurs have been turning the tables is by deploying versatile POS (Point of Sale) software to automate their restaurant and cloud kitchen operations. .

POS 59

POS Operations Website Management Online Ordering 59

Modern Restaurant Management

DECEMBER 21, 2020

We have also learned that our guests are willing to try new things and have really embraced our touchless ordering system as well as our new takeout offerings. We realized how important transparency and communication were this year, both with our staff and our customers, in order to make everyone feel comfortable and feel safe.

2020 197

2020 Kitchen Safety Food Safety Loyalty Program 197

Restaurant365

APRIL 4, 2022

Businesses in most industries spend about 6% to 7% of annual sales on various technology to help make them better at what they do. Today, the industry, Smith said, spends anywhere from one to one-and-a-half percentage points more than it did on technology a decade ago. The State of Sales, Staffing, and Food Costs.

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Point of Sale Technology Customer Experience Mobile Ordering 78

BNG Point of Sale

AUGUST 27, 2021

There is no one set formula on how to succeed when you are opening your own restaurant business, but some key points can help keep things running smoothly. What restaurants make the most money in 2021? . Why does that happen? It is important to consider what the most profitable restaurant types are before beginning your journey. .

Food Truck 52

Food Truck Point of Sale Customer Service Consumer Goods 52

The Food Corridor

MARCH 27, 2023

And more and more often, whether we realize it or not, it’s also where we’re ordering our food. Customers order online on food delivery apps (such as Grubhub, Doordash, etc.) The latest forecast from Statista predicts the total market size to double from 2021 to reach $112.53 Food delivery is nothing new, of course.

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. For example, to level-up the fan experience you can combine first-party transaction data with player stats, weather conditions, and inventory to better predict game-day sales. Here are their responses.

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2021 Kitchen Safety Food Safety Mobile Ordering 199

Modern Restaurant Management

APRIL 20, 2021

consumers to better understand their feelings about planning events in 2021. consumers to better understand their feelings about planning events in 2021. 2021 will bring a restaurant renaissance unlike any we’ve seen before, with more consumers dining out and planning events than in years past. Event Planning Is Back.

2021 189

2021 Online Ordering Mobile Ordering Guest Recovery 189

BNG Point of Sale

JANUARY 8, 2022

When it comes to maximizing sales potential, honoring credit cards should be at the top of the list to accomplish sales goals. As of 2021, credit cards are the most common payment option, making up 38% of all customer transactions. ??? . How to Compare Credit Card Processing Companies. If so, what are they? They Should. .

Customer Service 52

Customer Service Mobile Ordering Online Ordering Pricing 52