Long lines at kiosks can stress customers, study finds
Restaurant Business
MAY 1, 2024
Guests feel more rushed and order less food when others queue up behind them, according to new research from Temple University.
long-lines-kiosks-can-stress-customers-study-finds Technology Related Topics 
95 
The Impact of Restaurant Tablets on Table Turnover and Revenue
Mad Mobile
MARCH 1, 2024
The pressure to adopt new technology in your restaurant is everywhere. From server robots to ordering kiosks in fast food establishments, it seems like there’s always a new gimmick trying to get your attention. But data shows that it’s more than just about the flashy toys. We think this is a missed opportunity!
Join 94,000+
Insiders
Sign Up for our Newsletter
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Trending Sources
MRM Research Roundup: End-of-September 2021 Edition
Modern Restaurant Management
OCTOBER 4, 2021
The findings have offered insight into consumer expectations to support restaurant brands as they work to navigate ongoing operating, social, and economic shifts over the past year and a half. According to the data, consumers deleted restaurant apps if menu items were missing or if there was limited ability to customize orders.
MRM Research Roundup: Coronavirus Stats and More
Modern Restaurant Management
MARCH 16, 2020
stresses that the data does not mean that everything will stay status quo with ongoing growth. A link to the full report can be found here. Rakuten Ready surveyed over 100 customers to measure how behaviors around dining have or are anticipated to change. A TEU is one 20-foot-long cargo container or its equivalent.
MRM Research Roundup: Mid-August 2021 Edition
Modern Restaurant Management
AUGUST 16, 2021
The US restaurant industry is experiencing increased labor cost and inflationary pressure exiting the pandemic, but pent-up demand and fiscal stimulus have supported a strong recovery in restaurant sales, enabling companies to pass rising costs through to customers, says Fitch Ratings. CGA’s COVID-19 On Premise Impact Report.
White Castle Flips for Flippy and Burma Bites
Modern Restaurant Management
OCTOBER 29, 2020
The restaurant industry is in the midst of the e-commerce phase, where restaurants must get creative by embracing technology and new sources of revenue generation to reach customers outside of their four walls.” “We believe technology like Flippy ROAR can improve customer service and kitchen operation.
Easter Eat-In, Potbelly Pantry and #ThePlateFund
Modern Restaurant Management
APRIL 7, 2020
If these can be resolved to better reflect the realities of our industry’s unique operating challenges, we will have a better chance of reopening, rebuilding, and ensuring our continued position as fundamental to the fabric of our rich and diverse communities across America,” the letter states.
Let's personalize your content