7 Shifts
AUGUST 2, 2022
From what culture is, to how it's built, and how to use servant leadership, a lot of ground was covered. You can train skills, but you can't change who someone is. So we've never learned how to train someone who's otherwise not nice to be nice. So we've never learned how to train someone who's otherwise not nice to be nice.
Hot Schedules
SEPTEMBER 8, 2021
To get new workers — whether part- or full-time — up to full efficiency, department heads and team leaders need to devote proper time and resources to train. If employees are improperly trained and expected to take on more responsibilities than normal, you can expect burnout and increased turnover. Join the Webinar.
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Modern Restaurant Management
JUNE 16, 2020
” L&L convened an emergency meeting with leadership, tackling four major issues: safety, marketing, expedited communication and financial assistance. The company sent updates via e-mail, phone calls, text messaging and a variety of video chat and webinar platforms. They also waived and deferred franchise fees.
Black Box Intelligence
AUGUST 9, 2021
Once you know your turnover rate, you can then measure the cost, which often extends beyond the direct costs of hiring and training. Lack of training and development opportunities. And when asked what training they would like, the top response was training with the purpose to be promoted. Better opportunities elsewhere.
Perfect Daily Grind
JANUARY 13, 2023
Specialty Coffee Association announces new Guild Leadership Council members. Lukasz Galecki, Luisa Fernanda Santos Rivera, and Zoey Thornton joined the Barista Guild Leadership Council. Shad Baiz, Philipp Mayr, Nate Hull, Brady Butler, and Anastasia Chovan now form the Coffee Technicians Guild Leadership Council.
Modern Restaurant Management
MARCH 16, 2020
The efforts by Uber Eats to help mitigate the impact on businesses during this time of uncertainty is an example of leadership and empathy,” said National Council of Chain Restaurants Executive Director David French. Jitjatjo launched the industry's first COVID-19 Awareness and Hygiene Training Accreditation program.
7 Shifts
MAY 1, 2023
As part of our Serving What's Next webinar series, four restaurant managers shared their approach to hiring, training, and retaining. Ideally, the same manager would do the interview, onboarding, orientation, and first day of training with that team member. It's like a big team project every single day.
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