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Hospitality trends restaurants should know in 2023

Open for Business

And showing that you’re aware of the latest trends can attract new guests, build loyalty, and raise your profile. Digital kitchen display systems could make paper tickets obsolete. QR codes are here to stay QR code menus began as a pandemic safety measure. But the latest advances offer solutions for back of house too.

2023 78
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MRM Research Roundup: 2022 Restaurant Trends

Modern Restaurant Management

But despite these concerns, 46 percent of people noted they will eat out daily to several times a week in coming months and showed a growing loyalty to their favorite brands. Technology that helps kitchens manage and time orders from multiple channels will be key to keeping pace and ensuring diners stay happy and loyal.”

2022 215
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MRM Research Roundup: Mid-December 2019 Edition

Modern Restaurant Management

Starbucks and McDonald’s were also the leaders when it came to customer loyalty or visits per visitor with customer visited 2.4 “Most QSR and Fast Casual brands have already adopted a digital ordering program. The survey found that loyalty programs can be important motivators as well, according to 58 percent of respondents.

2019 128
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MRM Research Roundup: Mid-July 2021 Edition

Modern Restaurant Management

COVID-19 brought a similar shift from paper to digital menus—but two thirds (65 percent) still prefer the former, and many of them are turned off by digital lists. "This report provides valuable insight into all the ways restaurant brands can improve the online to offline customer experience and drive brand loyalty."

2021 189
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Takeout For Good and Menus Go Tech

Modern Restaurant Management

Aramark Creates Safety Plans. Aramark examined front and back of house processes to establish tailored playbooks for all of its businesses and market segments, leveraging innovative solutions, new service methods, and rigorous safety protocols. Touchless cleaning for the safety of employees. Added sanitizing stations.

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White Castle Flips for Flippy and Burma Bites

Modern Restaurant Management

This edition of MRM News Bites features tech companies winning funding, AI in the kitchen, DoorDash invests in brick and mortar and the gamification of food ordering. We are excited to support their mission to help independent restaurants optimize online ordering and generate incremental revenue from under-utilized kitchens.”

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Uber Eats Up Postmates and PPP Loan Data

Modern Restaurant Management

Small Business Administration and Treasury Department released detailed loan-level data regarding the loans made under the Paycheck Protection Program (PPP). “We are particularly pleased that 27 percent of the program’s reach in low and moderate income communities which is in proportion to percentage of population in these areas.