Remove how-accommodating-guests-with-iot
article thumbnail

5 Examples of Customer Service Innovation in Hospitality

Social Hospitality

After all, the future in the hospitality sector quite literally lies in the hands of guests and customers, so it’s imperative that you always perfect your customer service. One of the most notable examples is how the leaders in the hospitality industry now use virtual reception desks and assistants to better accommodate guest needs.

article thumbnail

AI Food Intelligence and Now Serving Democracy

Modern Restaurant Management

In this edition of MRM News Bites, we feature real-time data on consumer behavior and the move to #cutoutcutlery. SpotOn Secures $60M Funding. SpotOn Transact, Inc. secured $60 million in Series C funding. The round is led by DST Global with participation from existing investors including Dragoneer Investment Group and Franklin Templeton.

Serving 193
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

MRM Research Roundup: End-of-June 2021 Edition

Modern Restaurant Management

Before looking ahead, let's rewind to see how diners ate their way through the last six months. For the Accommodation and Food Services sector overall, satisfaction dips just 0.4 As we approach a new normal and restaurants reopen, there's a lot to look forward to for the rest of the year. Philadelphia, PA. Top Alcohol Orders.

2021 127
article thumbnail

MRM Research Roundup: End-of-January 2020 Super Bowl Edition

Modern Restaurant Management

In addition to shorter ingredient lists, products will showcase how they match up with evolving values in a few ways: Plant Inclusion : In addition to being good for you, plant-forward meals help reduce greenhouse gas emissions that harm our atmosphere. Four out of the top five states with the strongest local economies in the U.S.

2020 168