Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. Customer satisfaction has traditionally been the main driver of loyalty. The Value of Trust.

2021 194

2021 Loyalty Program Coupons Fast Casual 194

Modern Restaurant Management

DECEMBER 4, 2020

This edition of MRM Research Roundup features the Restaurant Resilience Index, the impact of reviews, shifitng consumer preferences and the importance of rewards. Pandemic and Restaurant Demand. The COVID-19 pandemic has impacted a number of businesses, but few harder than the restaurant industry. percent demand decline.

Loyalty Program 140

Loyalty Program Fast Casual Online Ordering Consumer Goods 140

Modern Restaurant Management

SEPTEMBER 30, 2020

The importance of making guests feel comfortable. Takeout and delivery: a fast-growing and critical component for restaurant success. The top choice by far was having a culinary experience similar to eating at the restaurant. Incentivize guests to choose your restaurant. 18 percent said it will be to save money.

2020 188

2020 Mobile Ordering Guest Recovery Customer Service 188

Modern Restaurant Management

MAY 5, 2020

Each business owner has an opportunity to share updates on their hours, what they’re doing personally in response to COVID, where people can find additional information, etc. Eligible independent local restaurant and nightlife businesses can set up Business Highlights for free as part of Yelp’s $25 million relief effort.

Guest Recovery 118

Guest Recovery Food Safety Loyalty Program Point of Sale 118

Modern Restaurant Management

APRIL 20, 2021

In this edition of MRM Research Roundup, we feature news of the expected pent-up demand from guests, the Great Restaurant Restart and delivery trends. Additional key findings from the survey include: Over a third (38 percent) of respondents plan to have between 1-20 guests, with 32 percent planning to have under 50.

2021 188

2021 Online Ordering Mobile Ordering Guest Recovery 188

Modern Restaurant Management

JULY 1, 2021

As we approach a new normal and restaurants reopen, there's a lot to look forward to for the rest of the year. Restaurants Rising in Popularity. The pandemic allowed more restaurants across the country to deliver alcoholic beverages, and that trend continued into 2021. Washington D.C.: Jumbo lump crab cake (+562 percent).

2021 149

2021 Loyalty Program Mobile Ordering Consumer Goods 149

Modern Restaurant Management

NOVEMBER 2, 2020

This edition of MRM Research Roundup features the impact of cold weather on restaurant viability, why franchises need to be nimbler and the pandemic's effect on guest expectations. Restaurant Adaptation. restaurants are operating at less than 100 percent capacity in their dining rooms. Limitations and consumer demand.

2020 220

2020 Mobile Ordering Hotels Food Safety 220

Modern Restaurant Management

JULY 14, 2020

White Castle launched a planned pilot with Miso Robotics – creators of the first autonomous grilling and frying kitchen assistant, Flippy – to accelerate the adoption of artificial intelligence and robotics in the restaurant industry. DoorDash Supporting Black-Owned Restaurants.

Mobile Ordering 159

Mobile Ordering Certification Loyalty Program Kitchen Safety 159

Modern Restaurant Management

SEPTEMBER 14, 2021

TEAM Schostak Family Restaurants (TSFR) is celebrating its 40th anniversary along with the anniversaries of employees that have been with the company for 20 years or more. Sandra (Sandy) Reinhardt: Vice President of Information Technology | 30 years. Sandy Reinhardt joined Schostak Brothers & Co.,

Food 172

Food Tip Distribution Guest Recovery Food Safety 172

Modern Restaurant Management

JUNE 19, 2020

In this edition of MRM News Bites, we feature links for PPP Forgiveness, new Yelp features and more products and services for restaurant recovery. Through a QR code, guests can easily scan the code and join the waitlist through Yelp. Through a QR code, guests can easily scan the code and join the waitlist through Yelp.

Food Safety 140

Food Safety Customer Experience Website Management Employee Relations 140

Modern Restaurant Management

DECEMBER 14, 2020

In this edition of MRM News Bites, we feature resources to help restaurants survive the winter weather and the learning how to improve bread-baking skills. Operating Safely Guide : The Operating Safely Guide provides restaurant and foodservice operators with safe practices they can adopt while operating efficiently.

Webinar 188

Webinar Customer Experience Mobile Ordering Customer Service 188

Modern Restaurant Management

OCTOBER 15, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features dismal restaurant sales traffic, best foodie cities , top breakfast foods in America, food fraud and why Brits love chicken shops. percent, the worst result in the last two years and the only time guest counts declined by more than 3.0

2019 82

2019 Point of Sale Small Business Consumer Goods 82

Modern Restaurant Management

OCTOBER 29, 2020

The funding will be used to help more restaurants transition to online ordering during the COVID-19 pandemic and beyond. “2020 has been a tough year for restaurants and that’s why we’re focused on providing products and services to help keep their doors open,” said Alex Canter, Ordermark CEO and Co-Founder.

Online Ordering 142

Online Ordering Customer Service Seasonal Menu Food Order 142