Food Business
DECEMBER 17, 2019
That’s why there is value in workshops. I think there are two basic types: occasional workshops to improve hospitality, and an ongoing educational series of workshops that are staff led. HOSPITALITY FOCUSED WORKSHOPS Whether you create a workshop, or bring in someone, the goal is the same: to improve the guest experience.
Culinary Cues
NOVEMBER 10, 2023
Name tags for front of the house employees work just as well maybe with the name of the town they are from, or the number of years they have worked in an establishment. What if each line cook, prep cook, baker, dishwasher, server, and bartender were required to do the same as any student in school? Is there room to improve?
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Culinary Cues
AUGUST 9, 2021
Guests will return when the effort expended to create memorable complete dining experiences is front and center. The goal of every restaurant and every chef is to create memorable experiences for the guest. Somewhere in our internal job description is a desire, and even a need to build an environment of WOW!
Modern Restaurant Management
OCTOBER 25, 2023
Whether you work in the front of house or in the kitchen, the stressors of every shift can wear you down. isolation in back of house). The training teaches employees at every level how to recognize and respond to colleagues who may be experiencing a mental health or substance use challenge. Excessive workloads.
Culinary Cues
DECEMBER 8, 2022
The anxiety building up to a full house in the hotel packed with a series of food events has made it impossible to relax. Well, here we go. I haven’t slept much at all over the past few days and certainly won’t until the weekend is over. The preparation has been mind boggling, now we just have to execute. Things looked good.
Ken Burgin
JUNE 6, 2023
I love using ChatGPT to develop training activities and materials for restaurant and cafe employees. I’ve used it here to brainstorm ideas for training modules for waiters, managers, cooks, head chefs, and baristas. This will help train staff in customer service skills and problem-solving.
Ken Burgin
FEBRUARY 13, 2024
Are there opportunities for further training, or to attend workshops and events? If the managers or owners doing an interview raise and answer these job applicant questions, they will have a better rapport with applicants. What is the kitchen’s work culture like? This may become more apparent during a trial shift.
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