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Restaurant Staff Training 101

7 Shifts

Front-of-house (FOH) staff, like servers and hosts, will need customer service training, upselling techniques, and communication skills. Back-of-house (BOH) staff, including chefs and kitchen assistants, will focus more on food safety, food handling, and kitchen equipment use.

Training 195
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Restaurant Operations Management: A Guide for Restaurant Owners

ChowNow

Front-of-house teams need clear expectations, strong training, and a service mindset that ensures guests feel valued. Kitchen and Food Efficiency A well-run kitchen keeps food quality high and service times fast. What is Restaurant Operations Management? Great restaurant operations dont happen by accident.

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2025 Outlook: Experts Weigh In on Restaurant Trends and Challenges, Part One

Modern Restaurant Management

– Salad House CEO Joey Cioffi In 2025, restaurant chains will increase their usage of connected equipment to be more responsive, resilient, and ready to meet evolving customer expectations in a data-first, efficiency-focused world. At the same time, technology is poised to play an even bigger role in the coming year.

2025 419
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Pandemic Reflections: What Lessons Has the Restaurant Industry Learned?, Part Two

Modern Restaurant Management

While the pandemic forced consumers to leverage contactless payment, such as tap-to-pay, out of pure health and safety concerns, it’s quickly become the normal course of business for restaurants aiming to streamline operations and maximize convenience. Technology continues to transform restaurant operations.

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The Cost of B-ing Good

Modern Restaurant Management

Read any article enumerating the current or emerging trends in restaurants and retail and you will see ideas of health and wellness, environmental sustainability, and brand authenticity coming to the fore. But is B Corp certification something restaurants should pursue? I have been fortunate to work with Sleepy Bee Cafe since its founding in 2013.

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Top 7 POS Features for Allergen Management: Protect Guests and Boost Restaurant Safety

Lavu

Managing food allergies in a restaurant isn’t just about good service its a critical safety responsibility. A well-equipped POS system helps reduce human error, improve kitchen workflows, and build guest trust. By integrating ingredient tracking with kitchen operations, these systems ensure safety and precision.

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How to Read a Restaurant P&L (Profit and Loss) Statement + Free Template

SpotOn

Joe Nicholson was a manager and tech consultant at one of the busiest restaurants in Sacramento, CA—Tower Cafe. Now, as a copywriter at SpotOn, he helps restaurant owners and managers learn how to run a more profitable operation. Restaurant P&L statements can be downright confusing. Prime costs. Contribution margins.

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