Customer Service Employee Relations Franchising Merchandise 
Modern Restaurant Management
JUNE 16, 2020
Sarah Yee, who owns an L&L franchise in San Antonio, Texas, kept all 16 of her employees working their regular hours while growing her existing customer base. Arsen Shahnazarian, who owns one of the longest-running franchises in the area, donated plate lunches to staff after one of the doctors reached out.
Modern Restaurant Management
DECEMBER 17, 2020
“It’s encouraging to see consumers continue to rally and support local businesses, with many planning to purchase merchandise, specialty items and gift cards as holiday gifts.” 22 percent of customers are looking to buy restaurant merchandise. Service-related mentions became more positive by 6.0
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Apicbase
MARCH 31, 2023
In no particular order – let’s go… Hans im Glück 93 Outlets Burgers Full Service Germany, Austria and Switzerland In the Brothers Grimm’s fairy tale Hans in Luck , Hans starts his journey with a big piece of gold, which he trades down for things of lesser value. Ready for a deep dive?
BNG Point of Sale
AUGUST 27, 2021
Even as the hospitality industry and catering service businesses throughout the country begin to reopen, owners and operators are faced with a whole new set of issues. With reduced profit margins, it can be tough to stay afloat, let alone branch out into other ventures and live up to your end of the bargain when franchising.
Perfect Daily Grind
SEPTEMBER 16, 2022
The company says it will incorporate NFT technology into its current loyalty programme to create new experiences for customers. Following the restoration of Saudi Arabia-Thailand relations, Café Amazon opened its first store in Riyadh’s InterHealth Hospital. WatchHouse also aims to expand its coffee subscription service.
Apicbase
JUNE 16, 2023
From customer satisfaction to profitability, there are countless metrics that restaurant owners and managers should track to gain a better understanding of their operations. You can collect this data through various channels, including point-of-sale (POS) systems, accounting software, customer feedback surveys, and social media reviews.
Modern Restaurant Management
JULY 27, 2020
In this edition of MRM News Bites, we feature sobering statistics from Yelp, a ghost kitchen franchise model, franchise explosions expected and falling for for an improved PSL. Professional services such as lawyers and accountants are seeing fewer closures. Yelp Sees COVID Effect.
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