Modern Restaurant Management

FEBRUARY 6, 2023

Don’t let your FoH team get called for Delay of Game when customers need ordering assistance. You can eliminate the need to shake kegs, minimize players on “injured reserve” and ditch the “guesstimating” while allowing your team to focus on higher-value activities. Check your kegs now!

Bar 186

Bar FOH Coaching Brewery 186

Modern Restaurant Management

APRIL 27, 2022

If you aren’t prepared for the huge rush, customers may grow impatient, leave bad reviews, and be reluctant to return in the future. However, if you provide a seamless experience for families on Mother’s day, you can help to craft a memory that they won’t soon forget. Get Ready for Reservations (or Don’t).

Management 209

Management Management Customer Experience Reservations 209

7 Shifts

JULY 10, 2020

A seating capacity goal (such as 100% of the allowed seating capacity) or a reservation booking goal A revenue goal—such as a volume number or percentage compared to pre-COVID A follower goal on social media from gaining new interest in your restaurant A return visit goal for diners who return to your restaurant after the grand opening 2.

Events 351

Events Social Media Kitchen Safety Seating 351

7 Shifts

SEPTEMBER 26, 2022

If you're new to the industry and are wondering what experience you'll acquire in a restaurant job, or if you're an industry vet looking to clearly communicate your abilities and skills on a restaurant resume, read on for 20 distinct skills learned while working in a restaurant. Making Your Resume Stand Out. Cross-contamination. Undercooking.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

Modern Restaurant Management

FEBRUARY 4, 2022

Menu variety plays a substantial role in every dining experience. With the increasing customer inclination towards a health-conscious diet, even the restaurant industry has to adapt to the trend by adding dishes catering to their health-conscious guests. Following are some of the major restaurant trends to watch out for in 2022.

2022 216

2022 Customer Service Online Ordering Website Management 216

7 Shifts

MAY 11, 2020

We don't want to reopen the restaurants unless we know that we can provide a safe and healthy work environment and eating environment for our customers. Restart your POS subscription Reactivate your 7shifts account Reactivate your payroll system Reactivate your guest management or reservation systems Reactivate your music system 4.

BOH 368

BOH FOH Food Safety Equipment 368

Modern Restaurant Management

MARCH 10, 2021

Without capacity management, you run the risk of bottlenecks to service that results in slow order ready times, and angry customers. Where a KDS helps operational efficiencies in the BOH, waitlisting and seating management technology assists your front-of-house (FOH) in the same way. Waitlist & Seating Management. Conclusion.

Management 186

Management Management BOH Front of House 186

Modern Restaurant Management

SEPTEMBER 2, 2020

Outdoor dining is still top of mind as owners want to keep employees and customers safe and have questions about maintaining outdoor spaces in inclement weather. Restaurant staff and employees wearing masks and disposable gloves, including FOH (servers, bartenders, cashiers, etc.) Marked spaces to eat or drink.

Outdoor 199

Outdoor Fine Dining Dine-in FOH 199

Modern Restaurant Management

MARCH 25, 2021

Without capacity management, you run the risk of bottlenecks to service that results in slow order ready times, and angry customers. Where a KDS helps operational efficiencies in the BOH, waitlisting and seating management technology assists your front-of-house (FOH) in the same way. Waitlist & Seating Management. Conclusion.

Management 88

Management Management BOH Front of House 88

Cheetah

JUNE 14, 2021

Movements like MeToo, Black Lives Matter or the AAPI Hate have helped surface some long-standing issues that so many workers – in the restaurant industry and outside it – experience on a daily basis. The problem is that small independent restaurants have been through a lot with COVID and they don’t have reserves.

BOH 148

BOH Back of House Front of House Restaurant Law 148

The Restaurant Times

NOVEMBER 19, 2021

Human jobs will not be lost as a result of automation, nor will the restaurant experience be harmed or the need for human connection be eliminated. Dining out still revolves around the service experience. Streamlined FOH And BOH Operations . Brands that strive to deliver excellent customer service need not be concerned.

Fast Casual 52

Fast Casual Customer Experience Customer Service Food Truck 52

The Restaurant Times

SEPTEMBER 16, 2021

In turn, it leaves more time and energy to focus on delighting guests with delicious food and new memorable dining experiences, be they in-house or off-premise. In addition, the marketplace also provides developers to easily build apps for restaurants to manage front of house (FOH) and back of house (BOH) operations.

Technology 52

Technology Guest Recovery Front of House Point of Sale 52

7 Shifts

OCTOBER 2, 2019

There are certainly skills that will help you keep your staff engaged and your restaurant running smoothly, but some of what you need to know can only come from experience. Depending on the type and size of restaurant you manage, you could be responsible for staff schedules, payroll, FOH and/or BOH inventory, and even menu planning.

Management 285

Management Management Communication Back of House 285

Apicbase

MARCH 28, 2024

Platform – Build a Reliable Tech Ecosystem Your restaurant kitchen software should be part of your overall ecosystem linking seamlessly with front-of-house (FOH) systems – reservations, ePOS, loyalty, and ordering tech – as well as accounting, payroll, and HR tech. And you’re off to a great start! #9

Management 52

Management Management Point of Sale Kitchen Safety 52

Modern Restaurant Management

MARCH 16, 2021

Today it’s common to see monitors that double as order kiosks greeting you as you walk in, POS systems that conveniently allow you to pay and tip in one place and tablets that waiters use to keep track of reservations and customer orders. Another trend that’s here to stay—the digital dining experience.

Fast Casual 139

Fast Casual Front of House Fine Dining Mobile Ordering 139

Mad Mobile

MARCH 1, 2024

Depending on how you use them, they could revolutionize how you interact with your customers. Boosting revenue: a closer look The discussion around restaurant tablets centers on two different modes of deployment: customer-driven and server-driven tablets. It’s not just about one aspect of the customer journey either.

Seasonal Menu 40

Seasonal Menu POS Loyalty Program Customer Experience 40

Modern Restaurant Management

DECEMBER 28, 2020

Predictive analytics, AI and ML streamline and expand the omnichannel dining experience – Restaurants have pivoted their businesses this year to greatly expand the digital dining experience, to a point where customers can interact however they want, whenever they want. Jerry Abiog, Co-Founder/CMO Standard Insights.

2021 193

2021 Kitchen Safety Food Safety Mobile Ordering 193

Restaurant365

FEBRUARY 4, 2021

Looking at the cost of labor as a percentage of sales shows how your employee labor hours are matching with customer demand (sales). What’s most important is that you are implementing improvements for your own percentage over time, while maintaining your standards of customer service. Calculating Labor Cost Percentage.

Restaurant Law 78

Restaurant Law Point of Sale BOH Customer Service 78

Modern Restaurant Management

FEBRUARY 18, 2020

We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery. So, for the first time, restaurant owners and marketers are able to see exactly what their customer’s buying journey looks like. Christopher Baron of RedBaron Consulting.

Mobile Ordering 212

Mobile Ordering Front of House Fast Casual Customer Service 212

Sling

SEPTEMBER 6, 2021

A well-designed restaurant website is the cornerstone of this online presence and can serve to both attract new customers and build loyalty in existing customers. AuCheval understands that all the text in the world won’t drive hungry customers through the door like mouth-watering pictures will. Schlotzsky’s. 10) Katsuya.

Website Management 78

Website Management Loyalty Program Online Ordering Mobile Ordering 78

Lavu

MARCH 11, 2020

At the center of this technology lies a POS system in which a transaction between a merchant and a customer takes place. If you want your POS system to benefit management, employees, and customers, you should have a restaurant POS system that streamlines the process for all three groups. Front-of-house (FOH) management.

Management 78

Management Management Cash Management Mobile Ordering 78