Modern Restaurant Management

MARCH 10, 2021

That means that waitstaff can digitally communicate with the BOH without losing the ticket itself. Order Views – This is how your BOH staff actually sees the information. Meal Coursing – A feature that ensures that all the orders on a guest ticket come out simultaneously. A robust KDS that includes features like: ?

Management 189

Management Management BOH Front of House 189

7 Shifts

MARCH 27, 2020

Do you have accounts on online ordering sites like GrubHub and Uber Eats? Do you have delivery drivers who you could hire, or would your FOH staff take on this role for extra pay? What measures can you take to make customers feel more comfortable ordering from you? How to communicate your COVID-19 restaurant closure.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Restaurant365

MARCH 25, 2020

If your current budget allows it, promote your delivery and takeout service online through social media ads and remarketing ads. ” Require that takeout be ordered and paid online. Handling all transactions online promotes social distancing and protects both your customers and employees from handling cash.

Delivery 107

Delivery FOH Front of House Mobile Ordering 107

7 Shifts

OCTOBER 2, 2019

Additionally, make them accessible in a shared drive or through your restaurant communication system. Communication In the 7shifts study mentioned above, employees who were at risk of leaving their jobs cited better communication from their managers as a reason they would stay. Everyone is shouting orders and requests.

Management 285

Management Management Communication Back of House 285

7 Shifts

NOVEMBER 29, 2022

Staff also receive monthly bonuses for great online reviews and boosts for good press or awards. And in order to really restore who we are and what we want, we have to be able to give that to others.”. Keep communication flowing. Ksenia Adams said keeping communication open is vital. matters to them. It makes them proud.

BOH 195

BOH Restaurant Law Back of House Front of House 195

Modern Restaurant Management

MARCH 25, 2021

That means that waitstaff can digitally communicate with the BOH without losing the ticket itself. Order Views – This is how your BOH staff actually sees the information. Meal Coursing – A feature that ensures that all the orders on a guest ticket come out simultaneously. A robust KDS that includes features like: ?

Management 88

Management Management BOH Front of House 88

Apicbase

MARCH 28, 2024

The F&B director works with the order forms, the COO analyses the profit and loss statements, the inventory manager checks the stock counts, the executive chef works in the recipes database and so on. Keep track of internal orders by digitally managing stock transfers between units.

Management 52

Management Management Point of Sale Kitchen Safety 52

7 Shifts

NOVEMBER 3, 2021

This is why, according to research from Sift , 62% of American restaurant guests fear data breaches in restaurants, and are often hesitant to order directly from restaurants that don't make them feel as though their data is safe. In practical terms, think about how many orders your restaurant processes per day using debit or credit.

Audits 370

Audits POS Loyalty Program Information 370

Modern Restaurant Management

MARCH 16, 2021

Tableside ordering via tablets, tableside payment, POS systems designed with mobility and flexibility in mind have dominated the market growing out of the fast casual. Many restaurants have added staff to the team to update their online activities, work on design and to help them adapt to new marketing trends.

Fast Casual 156

Fast Casual Front of House Fine Dining Mobile Ordering 156

The Restaurant Times

JANUARY 13, 2021

Survey your customers using comment cards or online polls. Knowing where you stand among the other restaurants in your area will help you learn what you need to change in order to surpass them. As the FOH staff spends the most time with the customers, they will naturally be hearing direct feedback from customers.

Marketing 104

Marketing Social Media FOH Customer Service 104

Sling

MAY 9, 2023

Focus on working on your people skills, the way you communicate, and your leadership style. But as businesses go online, a good security program will also address (and help prevent) the theft of valuable digital information from restaurant computers. Here’s how to achieve that. wine, spirits, caviar, etc.) and storage spaces.

Operations 78

Operations Loyalty Program Food Safety Front of House 78

7 Shifts

DECEMBER 18, 2023

Employee communications tools When it comes to employee communications, texting and phone calls get the job done. Having a secure, business-centric communication tool allows you to share schedules and announcements instantly. Slack is a more general employee communication tool that also makes it easy to connect online.

Management 397

Management Management Email Marketing Point of Sale 397

Sling

SEPTEMBER 6, 2021

Building a great online presence is essential to the success of your restaurant. A well-designed restaurant website is the cornerstone of this online presence and can serve to both attract new customers and build loyalty in existing customers. Convenience is key these days, and nothing makes fast food faster than ordering it online.

Website Management 78

Website Management Loyalty Program Online Ordering Mobile Ordering 78

7 Shifts

AUGUST 15, 2022

To help you prep, whether it's a FOH or BOH position, we've outlined 17 restaurant interview questions you might be asked to answer, as well as some guidelines on how to answer them. For example, being personable and communicative lends itself much more closely to a server job than a busser job. Fast-moving ordering technology.

Customer Experience 397

Customer Experience Website Management Hiring Back of House 397

Sling

DECEMBER 24, 2020

Even when your customers can’t come out and visit your restaurant in person, they can still stay in touch — and perhaps order delivery — through the power and reach of the internet. Another possible alternative is to hire a freelancer online to spend a few hours a day managing and updating your social media presence. They’ll review it.

Social Media 78

Social Media Marketing Customer Service Hiring 78

7 Shifts

FEBRUARY 7, 2024

Table of Contents Restaurant employee scheduling software Online and mobile ordering systems Point of sale (POS) terminals Restaurant task management Restaurant inventory management software Restaurant audience management Contactless payment options Social media management & metrics Kitchen display systems 1. Owned by Doordash.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

7 Shifts

DECEMBER 18, 2023

Employee communications tools When it comes to employee communications, texting and phone calls get the job done. Having a secure, business-centric communication tool allows you to share schedules and announcements instantly. Slack is a more general employee communication tool that also makes it easy to connect online.

Management 195

Management Management Email Marketing Point of Sale 195

Lavu

MARCH 11, 2020

If you need a more customizable system for your restaurant, you may consider choosing a more robust system that offers features such as inventory tracking, table and order management, employee timesheets, and CRM integration. Abilities for payment processing, online integration, and easy use. Front-of-house (FOH) management.

Management 78

Management Management Cash Management Mobile Ordering 78

7 Shifts

SEPTEMBER 26, 2022

If you're new to the industry and are wondering what experience you'll acquire in a restaurant job, or if you're an industry vet looking to clearly communicate your abilities and skills on a restaurant resume, read on for 20 distinct skills learned while working in a restaurant. Communication. Cooking and Food Preparation.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

7 Shifts

MAY 11, 2020

If you have a goal reopen date in mind, work back from that to develop when each task needs to be complete in order to hit that goal. Get ahead of your reopen by ordering the right supplies now—especially considering demand is at an all-time high. Social distancing and protective equipment ?? Suppliers: ??

BOH 368

BOH FOH Food Safety Equipment 368

Apicbase

MAY 18, 2022

Develop marketing materials like leaflets, brochures, and (online) advertisements that outline your unique selling points and show potential business owners why your franchise is a great business opportunity. Open and honest communication will take you and your franchise farther than you can imagine. #7 9 Be Open To Feedback.

Franchise 52

Franchise Franchising Sustainability Document 52

Apicbase

APRIL 20, 2022

Guests expect your food to taste the same, no matter which location they visit or order from. The tricky part is the logistics behind such a venture, but that obstacle is easily overcome with tech for internal ordering. In addition, it will ensure BOH and FOH efficiency (and consistency) for years to come.

Franchise 52

Franchise Franchising Cash Management Kitchen Safety 52

Modern Restaurant Management

DECEMBER 28, 2020

Those that are continuing to prosper had their technological house in order prior to the pandemic. such as using mobile messaging to keep customers informed while their food is being prepared and provide a mechanism for informing restaurants when they have arrived to pick up their order. Berekk Blackwell, President of Daily Jam.

2021 199

2021 Kitchen Safety Food Safety Mobile Ordering 199

Modern Restaurant Management

FEBRUARY 18, 2020

We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery. One great thing about the online delivery market is that it produces massive amounts of data. Heloise Blaure, founder of HomeKitchenLand.com.

Mobile Ordering 215

Mobile Ordering Front of House Fast Casual Customer Service 215

The Restaurant Times

SEPTEMBER 30, 2021

It handles payment processing, order management, and day-to-day reconciliation and streamlines operations and marketing. This, as a result, boosts revenue, profits, and customer satisfaction while lowering personnel turnover, order processing errors, wait times, and stress levels. . Online Payments . Source: FinancesOnline.com.

Management 98

Management Management Cash Management Front of House 98

EATER

MAY 20, 2020

When the Center eventually released a guide, quietly posting it online without a formal announcement, the document devoted just four pages to food service, placing details in an appendix among other industries. Utilize technology — mobile ordering, contactless payment, digital staff communications — to reduce person-to-person contact.

Kitchen Safety 105

Kitchen Safety Food Safety Food Supply Healthcare 105