Clover - Restaurants

JUNE 30, 2025

Floor Cues Built within the POS system is Floor Cues, a customized alert system for FSRs that notifies front-of-house (FOH) staff when there hasn’t been movement at one of their tables, reducing guest wait times and improving the dining experience. View any saved notes about a diner (i.e.

Hospitality

QSR Automations

AUGUST 5, 2025

By showing order numbers, estimated pickup times, or even guest names, these displays help customers stay engaged and relaxed while waiting for their food. They communicate with the kitchen in real time, notifying guests the moment their order is ready. This eliminates confusion and removes manual steps for staff.

2025

Modern Restaurant Management

APRIL 29, 2025

Meanwhile, according to consumers, here are some opportunities for restaurants: Packaging : 90 percent say they’d order a greater variety of items if the food maintained on-premises quality during delivery; over half would pay more for premium packaging that supported quality during transport. percent for Starbucks, 4.3

Reservations

Modern Restaurant Management

JUNE 8, 2020

” Restaurant managers who develop clearly-documented policies, operational checklists, and clear communication systems can simplify the process for everyone. For this reason, both the National Restaurant Association and the US Foods Holding Corp have issued recommended reopening guidelines for the restaurant industry.

FOH

Modern Restaurant Management

JULY 18, 2024

It's imperative that managers adopt strategies that motivate employees through self-pride, a sense of accomplishment, and a supportive environment grounded in communication, honesty, integrity, and hard work. Communication Open and honest communication is essential in preventing burnout.

Management

7 Shifts

AUGUST 5, 2020

We’ll show you how to deliver food and offer takeout while maximizing profits. Are there any tips for food delivery and takeout inventory management? How do you market food delivery and takeout? Will you hire in-house drivers, use third party drivers, or cross train your front-of-house (FOH) staff to double as drivers ?

Delivery

Modern Restaurant Management

JUNE 24, 2021

Day-to-day demands – coupled with all of the FOH and BOH duties – can be simply too overwhelming for many small restaurant owners. With the pandemic overhauling the restaurant industry in every way, 53 percent of adults now say purchasing takeout or delivery food is essential to their daily lifestyle.

Marketing

Modern Restaurant Management

MARCH 29, 2023

In a people-powered industry dependent on sophisticated coordination, management strategies prioritizing mutual respect and enabling communication between the Front and Back of House can cultivate inclusive environments where relationships matter and memories are made.

Hospitality

Modern Restaurant Management

JUNE 15, 2021

Lavu, the restaurant technology services company, estimates 42 percent of food purchases are made online. What’s more, consumers tend to spend extra on their food when ordering by themselves, either through kiosks or branded apps. Source More Smartly by Linking FOH to the BOH. One precedes the other.

Technology

7 Shifts

OCTOBER 12, 2022

Servers, sometimes other FOH staff. Casual restaurants, fast food, quick service. Servers, other FOH staff. Establishments that require a diversity of staff (servers, hosts, bussers, food runners, etc.) All servers or cashiers, other FOH staff. Tip Pooling by FOH & BOH. Tip Out Methods and Systems.

Tip Distribution

7 Shifts

SEPTEMBER 1, 2022

Or, if you've worked in a restaurant as a chef, line cook, or as part of the FOH (front-of-house), you may have used this hospitality term yourself. Whatever the reason for an item needing to be 86'ed, this restaurant term works really well as a quick way to communicate the need to take an item off the menu. How is eighty-six used?

Definition

Modern Restaurant Management

AUGUST 4, 2022

It was definitely high-stress at first but we worked together as a team to communicate. For a team to accomplish a common goal they must have communication as it is a key factor in relationship building all around. I learned that food has so many mediums to play with and express yourself as an artist, there was no turning back.

Back of House

7 Shifts

MAY 25, 2020

You likely already have a cleaning routine that you have communicated with your team and have some procedure of checking to ensure it has been completed. Create (or update) your cleaning task list for both FOH and BOH staff to double down on sanitization in your restaurant. Follow this 5-step process to clean and sanitize each surface.

FOH

7 Shifts

NOVEMBER 12, 2020

For after-hours questions, tell trainees to communicate with their mentors via your restaurant's team communication tool to help staff maintain a work-life balance. Here are some sample guidelines for in-person communication while at work: There’s no such thing as over-communication. Be thorough in your communication.

FOH

Modern Restaurant Management

SEPTEMBER 2, 2020

Restaurant staff and employees wearing masks and disposable gloves, including FOH (servers, bartenders, cashiers, etc.) On your side, get the food out in a timely manner, without having the guest feel rushed, so that the timeframe requested is possible. This information should be communicated when the guest makes their reservation.

Outdoor

7 Shifts

DECEMBER 18, 2023

Employee communications tools When it comes to employee communications, texting and phone calls get the job done. Having a secure, business-centric communication tool allows you to share schedules and announcements instantly. Slack is a more general employee communication tool that also makes it easy to connect online.

Management

7 Shifts

OCTOBER 1, 2024

These days, a restaurant's reputation is built on more than the taste of its food. Food quality Food quality plays a big role in your customer’s experience. Serving fresh, delicious, and well-prepared food can make a big difference in how customers perceive your restaurant. Presentation also matters.

Customer Experience

7 Shifts

MAY 11, 2020

Hold a training session before re-opening with staff to walk them through the latest food handling safety procedures. The best restaurants will not only have to serve the best food, but be the most sanitary." — Jordan Boesch, CEO 3.

BOH

7 Shifts

MAY 31, 2021

How is the restaurant's budget broken down between key expenses like food costs, labor, and fixed costs? For a restaurant to operate efficiently, it needs to be stocked up with the right amount of inventory – however, it can't be so stocked up that food waste becomes an issue.

Operations

Lavu

FEBRUARY 10, 2020

Poor employee relations go unnoticed and slip-ups in communications can be handled without disturbing the customer experience. It’s when things get busy that these dysfunctions transform your restaurant team into a discombobulated mass of opposing operations and communications. Lavu Pro Tip: Avoid using chef jargon with the FOH staff.

FOH

7 Shifts

SEPTEMBER 26, 2022

If you're new to the industry and are wondering what experience you'll acquire in a restaurant job, or if you're an industry vet looking to clearly communicate your abilities and skills on a restaurant resume, read on for 20 distinct skills learned while working in a restaurant. Food Service Skills For Your Resume. Food allergies.

Front of House

7 Shifts

SEPTEMBER 28, 2020

People who don't work in the restaurant industry think that all there is to being a server is taking orders, bringing out food, and sorting out the bill. However, those with experience on the front-of-house (FOH) side of restaurants know there's more to server duties than meets the eye.

FOH

Modern Restaurant Management

MARCH 16, 2021

We’re also seeing many of our clients find new ways to be more sustainable in sourcing their food products. This movement toward more sustainably sourced food in both our fast-casual and fine dining restaurants will continue to expand in the future. So much has changed in the food world in the past five years.

Fast Casual

7 Shifts

FEBRUARY 7, 2024

After that, the most popular back-office technologies were accounting software (55%), mobile payments (52%), and third-party food delivery services (51%). Digital systems also give employees more autonomy and better tools for communicating their availability, which tends to increase engagement.

Technology

Modern Restaurant Management

APRIL 8, 2020

A recent New England Journal of Medicine study shows that the virus that causes COVID-19 can live anywhere from four hours on copper to two to three days on stainless steel and polypropylene plastic (often used to store food). The next half of the battle is communicating sanitation, or that your space is “germ-free.”

White Paper

Sling

DECEMBER 6, 2019

For a restaurant to run smoothly and efficiently, you should divide activities into two parts: front of house (FOH)/back of house (BOH). What’s the difference between FOH and BOH, and how can controlling the two help your business improve? What Is Front Of House (FOH)? FOH variables you might not consider include: Decor.

Front of House

7 Shifts

OCTOBER 2, 2019

Additionally, make them accessible in a shared drive or through your restaurant communication system. Communication In the 7shifts study mentioned above, employees who were at risk of leaving their jobs cited better communication from their managers as a reason they would stay. Everyone is shouting orders and requests.

Management

7 Shifts

MARCH 27, 2020

Do you have delivery drivers who you could hire, or would your FOH staff take on this role for extra pay? How to communicate your COVID-19 restaurant closure. Whether you decide to close your restaurant partially or fully, it’s important to communicate your decision properly to staff and customers.

Social Media

7 Shifts

SEPTEMBER 20, 2022

FOH Resources. How to Serve in a Fine Dining Restaurant : Fine dining restaurants tend to offer elaborate food at higher price points, with attentive, often formal service. Restaurant Lingo: FOH, BOH & General Terms : The restaurant industry is loaded with slang. Daily Restaurant Management Course. Read the course outline.

FOH

7 Shifts

NOVEMBER 16, 2021

For that to happen, it's necessary to understand the rules of tipping out, choose a structure that works for your staff, and communicate that structure to employees clearly. Food runners. Tip Pooling by FOH & BOH. Sharing tips with kitchen employees is an effective way to bridge the wage gap between FOH and BOH workers.

Tip Distribution

Modern Restaurant Management

FEBRUARY 18, 2020

Over the next decade, a generation passionate about health and wellness will demand restaurants be transparent about food from farm to table. Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food.

Mobile Ordering

7 Shifts

AUGUST 20, 2024

Fast food Fast casual restaurants typically have the highest table turnover rates since they focus on quick service and efficient operations. Limit your menu offerings Providing fewer food options helps customers decide what to order more quickly, reducing their time at the table.

Online Ordering

7 Shifts

DECEMBER 18, 2023

Employee communications tools When it comes to employee communications, texting and phone calls get the job done. Having a secure, business-centric communication tool allows you to share schedules and announcements instantly. Slack is a more general employee communication tool that also makes it easy to connect online.

Management

Lavu

JUNE 4, 2019

When it comes to meal ordering and preparation, kitchen display systems (KDS) are replacing the need for handwritten and verbally communicated tickets in restaurants. Simply put, FOH is all of the areas that a customer is exposed to during their dining experience, like the host area and dining area. This helps reduce human error.

BOH

The Restaurant Times

MARCH 10, 2023

Front-of-house (FOH) refers to all activities and settings a patron will experience while dining at a restaurant, including the lobby and dining area. The FOH staff greets and receives customers and relays their requests. Bringing food orders from the kitchen to each appropriate table. The answer to the FOH manager.

Front of House

Apicbase

MARCH 28, 2024

These include food production and inventory management. Additionally, the BOH handles food safety and restaurant administration. The back of the house supports the front of the house (FOH), enabling the customer-facing team to focus on serving a memorable experience. The roles of BOH and FOH staff are intertwined yet distinct.

Back of House

7 Shifts

NOVEMBER 29, 2022

Not how great is your food, but can you actually afford to pay people what they need to make? Keep communication flowing. Ksenia Adams said keeping communication open is vital. Since Michigan allows tip sharing (excluding salaried managers), Miss Kim starts both FOH and BOH staff at the same wage. But what do staff want?

BOH