Modern Restaurant Management

JANUARY 8, 2024

Consider, for instance, a scenario in which your Point of Sale (POS) system can forecast the popularity of a new dish based on historical customer behaviour. To capture their attention and loyalty, businesses, including restaurants, must prioritise easy access and convenience.

2024 216

2024 Loyalty Program Cash Management Customer Experience 216

Modern Restaurant Management

MAY 20, 2022

Teriyaki Madness (TMAD) had the "bowls" to admit they messed up and turned the mistake into a unique marketing opportunity. In late February, a marketing team member was training a coworker on how to send five winners of a “Free Bowls for a Year” drawing their notifications at once instead of one at a time.

Email Marketing 190

Email Marketing Loyalty Program Point of Sale Download 190

Restaurant Engine

APRIL 26, 2023

That’s because it’s one of the most critical marketing tactics you can utilize to grow your restaurant. tweet this) Text messaging is cost-effective, and it can help improve customer loyalty while improving your bottom line. So, a loyalty program is another terrific way to create customer engagement.

Email Marketing 105

Email Marketing Loyalty Program Social Media Mobile Ordering 105

Modern Restaurant Management

JANUARY 22, 2021

Marketing a restaurant looks completely different today than it did heading into 2020. Not only are marketers in the restaurant space facing the fallout of the pandemic, they are dealing with the implications of ever-increasing privacy concerns. Let me walk through a few of these changes. Be Driven by the Right Data.

Marketing 204

Marketing Email Marketing Loyalty Program Point of Sale 204

7 Shifts

MARCH 27, 2020

Consider things like merchandise sales, inventory sales, or private cooking lessons. You can point your restaurant staff towards monetary relief programs offered by the government and other organizations to help them stay afloat if your business closes. How to communicate your COVID-19 restaurant closure.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Modern Restaurant Management

FEBRUARY 2, 2022

A vast, community-wide event like Restaurant Week can be the perfect push to start 2022 successfully. Undoubtedly, it has become a community favorite across the country. Additionally, by transparently communicating with guests about the status of their order and pickup times, it’s easier to keep guests happy. Go Digital.

Loyalty Program 197

Loyalty Program Online Ordering Social Media Mobile Ordering 197

Focus POS

AUGUST 19, 2020

San Antonio, TX — August 19, 2020 — Focus POS, a leading provider of restaurant point of sale software, introduces Focus Loyalty + Gift. Focus Loyalty empowers restaurateurs to keep in touch with customers even in the most difficult of times. Focus Loyalty plans can be configured in a variety of ways.

Loyalty Program 78

Loyalty Program Point of Sale Email Marketing Coupons 78

Sling

JULY 24, 2023

Some of these apps are designed to solve specific problems, like shift scheduling or point of sale , while others boast all-in-one suites for every aspect of restaurant management. There is an ever-growing market of specialized software for all of the outside-the-kitchen things restaurateurs have to think about.

2023 78

2023 Management Management Tip Distribution 78

Focus POS

SEPTEMBER 10, 2020

It can increase mobility within your restaurant, and more importantly, improve communication between systems and staff. Restaurants can leverage software like upselling prompts to conduct better and more effective marketing. Using historical sales data, you can identify which add-ons are most popular. Loyalty program.

POS 97

POS Loyalty Program Email Marketing Mobile Ordering 97

BNG Point of Sale

OCTOBER 13, 2021

Types of Point-of-Sale (POS) Systems. Point-of Sale (POS) systems are increasingly powerful tools for improving sales and profits. They offer a wide range of hardware and software options to aid in everything from sales to management to accounting. There are a wide array of options on the market today.

POS 52

POS Loyalty Program Point of Sale Cash Management 52

Modern Restaurant Management

OCTOBER 4, 2021

The data also points to a broken customer arrival experience. Consumers ranked local chains as their second most desired type of apps and loyalty programs. The edition of MRM Research Roundup features what feeds us, drive-thru drama, a Tik Tok survey on restaurants and the best cities for beer. The State of What Feeds Us.

2021 171

2021 Fast Casual Mobile Ordering Social Media 171

Open for Business

NOVEMBER 21, 2022

Communicate with guests. Better yet, it can send email and text confirmations without restaurant staff ever picking up the phone. Use pre-shift reporting and digest emails, filled with important information about guests and reservations for the upcoming shift to prepare for the night or afternoon ahead. Quick links.

Technology 147

Technology Front of House Back of House Online Ordering 147

The Restaurant Times

JULY 31, 2020

According to research, the global cloud kitchen market is expected to reach USD 2.63 Even though starting a cloud kitchen business is relatively straightforward, just like any other restaurant business, there are possibilities that sales may not keep up with your expectations. Cloud Kitchen Marketing Tips to Grow Your Online Sales.

Loyalty Program 95

Loyalty Program Marketing Mobile Ordering Online Ordering 95

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. Diners are looking for reassurance on cleaning procedures and technology to reduce contact with servers.

2020 198

2020 Loyalty Program Mobile Ordering Fast Casual 198

Restaurant Engine

AUGUST 12, 2020

You can also boost your online orders by integrating your online menu with your point of sale system. You’ll also find that by integrating your online menu, you have access to a myriad of data that helps you better plan your food ordering as well as your future marketing. #4: This is where your marketing strategy comes in.

Online Ordering 89

Online Ordering Ordering Loyalty Program Email Marketing 89

Modern Restaurant Management

DECEMBER 21, 2020

We quickly pivoted to offer Family Meals To Go and have continued to expand our third-party delivery partnerships in key markets, which has contributed to our continued growth, even during one of the most difficult years on record for so many restaurants. Here are their responses. Click here for part two. Shasta, California.

2020 180

2020 Online Ordering Fast Casual Point of Sale 180

Lavu

JANUARY 27, 2020

This is done using NFC (near field communication) technology a (radio frequency that allows the card to communicate with the restaurant POS device wirelessly) that guarantees fast and precise payments. Kearney estimates that by 2022, 56% of the cards in the US market will be contactless. Better Loyalty Programs.

Loyalty Program 78

Loyalty Program Cash Management Point of Sale Customer Experience 78

Next Restaurants

OCTOBER 9, 2019

Your point-of-sale (POS) system should evolve as your customer base transitions into more of a “cashless society.” Otherwise, you’ll miss out on a huge market and wind up with disappointed guests. Improved payment processing is a huge selling point for a POS system, so make this one of your main priorities.

Customer Experience 61

Customer Experience POS Mobile Ordering Point of Sale 61

Modern Restaurant Management

DECEMBER 21, 2020

We realized how important transparency and communication were this year, both with our staff and our customers, in order to make everyone feel comfortable and feel safe. That’s why we decided to donate 10 percent of sales of our off-premise take-out and delivery platform to No Kid Hungry. Here are their responses.

2020 198

2020 Kitchen Safety Food Safety Loyalty Program 198

Lavu

MARCH 6, 2020

At the heart of restaurant technology for marketing is customer analytics. The three important aspects of improving customer service include customer engagement, digital marketing channels, and customer relationship management (CRM) integration. . The aim is to encourage repeat customers and cultivate customer loyalty.

Technology 78

Technology Marketing Loyalty Program Social Media 78

BNG Point of Sale

OCTOBER 13, 2021

The Advantage of a Point-of-Sale (POS) System for a Convenience Store. You can satisfy customers and make more sales with an upgraded POS. The sophisticated and detailed sales reports generated by a POS system are its main advantage over a cash box or a cash register. Benefits of a POS System for Your Convenience Store.

POS 52

POS Point of Sale Cash Management Loyalty Program 52

The Restaurant Times

SEPTEMBER 22, 2021

Customer segmentation is the process by which a company assesses its customer base, discovers commonalities such as age, behavior, preferences, or expenditure history, and divides them into segments for communication reasons. . create loyalty to make customers feel like they are important to you and treat them as VIPs. . Demographics.

Loyalty Program 52

Loyalty Program Social Media Email Marketing Customer Service 52

BNG Point of Sale

SEPTEMBER 8, 2021

A cash register, at its most basic level, is designed to record the transactions of sales that occur in a store.-for A simple cash register is a cash management machine that handles everything related to sales, changes, and money, for financial transactions. POS System Vs Cash Register: What’s The Difference? .

POS 52

POS Cash Management Point of Sale Loyalty Program 52

Touch Bistro

MAY 26, 2021

And this number only increased during the COVID-19 pandemic – especially for those restaurant brands with a mobile loyalty program. While your customers enjoy the convenience of having everything they need in one place, your restaurant enjoys greater access to diner insights and a long-term boost in sales – it’s win-win.

Loyalty Program 52

Loyalty Program Customer Experience Download Mobile Ordering 52

Open for Business

OCTOBER 20, 2023

Quick links Market research and business plan Location and layout Budgeting and costs Licenses and legal requirements Creating the menu Staffing Technology and systems Marketing and branding Opening your restaurant Market research and business plan Market research and crafting a solid business plan are foundational steps in opening a restaurant.

License 78

License Email Marketing Seasonal Menu Front of House 78

Ordyx

OCTOBER 23, 2019

Photo by Marek Rucinski It t urns out that customer loyalty is an essential ingredient for any thriving business. There is no downside to customer loyalty. One way is to use a good customer l oyalty program , such as one integrated directly with your restaurant POS system. Sounds simple enough, right?

Loyalty Program 52

Loyalty Program Email Marketing Social Media Customer Service 52

Ordyx

FEBRUARY 10, 2020

One way to do that is by implementing a rewards scheme or loyalty program for your restaurant. Loyalty programs are a way for business owners to recognize customers’ purchasing behavior and increase the chances of them coming back through the use of rewards. Choose a program type.

Loyalty Program 52

Loyalty Program Email Marketing Point of Sale Customer Service 52

Restaurant365

JANUARY 7, 2020

With unemployment hovering around 4% , today’s labor market is one of the toughest in three decades. However, just as in many other industries, mobile app innovation in communications and engagement is adapting to improve retention of this changing workforce. Refine your hiring funnel.

Mobile Ordering 120

Mobile Ordering Employee Relations Hiring Point of Sale 120

Mad Mobile

FEBRUARY 29, 2024

As bar owners and managers, you know that having the right point of sale system for your restaurant or bar makes all the difference. Restaurant POS systems rely on table-side ordering directly communicating from the server to the kitchen and bar. Choosing the right one, though, is a piece of cake!

POS 40

POS Bar Brewery Customer Service 40

Restaurant365

DECEMBER 17, 2019

Instead, gradual sales growth will help your business gain traction and develop a solid foundation. Variable, controllable costs such as food and labor, are tied to sales and can be adjusted. Marketing costs are also variable and controllable. Costs of Opening and Running a Restaurant. Restaurant Startup Costs Breakdown.

Point of Sale 120

Point of Sale License Insurance Employee Relations 120

Cheetah

SEPTEMBER 8, 2019

Customer Retention Is a Powerful Business Tactics To attract first-time diners, restaurant owners do anything from marketing to branding to offering discount vouchers. In other words, your customer churn rate directly affects your ability to grow your restaurant business and ultimately increasing overall sales.

Compost 114

Compost Loyalty Program Back of House Customer Service 114

Cheetah

SEPTEMBER 8, 2019

Customer Retention Is a Powerful Business Tactics To attract first-time diners, restaurant owners do anything from marketing to branding to offering discount vouchers. In other words, your customer churn rate directly affects your ability to grow your restaurant business and ultimately increasing overall sales.

Compost 110

Compost Loyalty Program Back of House Customer Service 110

Restaurant Engine

JUNE 23, 2021

tweet this) While you will have to pay a commission rate to the delivery site, you may be able to increase your profits with the sheer volume of sales. The pandemic presented an opportunity for restaurant delivery services. Did you know that more than 60% of consumers in the United States say they order food for delivery once a week?

Delivery 80

Delivery Online Ordering Loyalty Program Customer Service 80

ChefMod

OCTOBER 6, 2021

Additionally, the restaurant industry lost $240 billion in sales compared to the Association’s pre-pandemic forecast of the year 2020. Focus on Online Shopping For the last 15 years, the online shopping and ordering market has grown exponentially. Over 8 million restaurant employees lost their jobs [permanently or temporarily.

2021 52

2021 Email Marketing Front of House Cash Management 52

Restaurant365

DECEMBER 4, 2020

Other restaurants had to shift operations to a limited-capacity model, adjusting labor and food costs to match new sales levels. Your restaurant’s break-even point is the sales you need for a certain period of time to not lose money, or “break even.” Generating enough revenue to break even.

2021 78

2021 Operations Mobile Ordering Social Media 78

Transact

APRIL 2, 2020

The virus has cost our families, our colleagues, our employees, and our friends, and now, it’s costing the foodservice community at large. At this point, most restaurants and food service establishments have closed their dining areas either by choice or by mandate and have limited service to takeout and delivery.

Social Media 100

Social Media Kitchen Safety Food Safety Customer Service 100

7 Shifts

FEBRUARY 8, 2024

7shifts provides a cloud-based team management and scheduling solution, allowing owners and managers to schedule restaurant employees , approve shift trades, and communicate with staff from one easy-to-use mobile app. With Team Communication, you can message individual staff members or the whole team about announcements or shift changes.

Operations 367

Operations Management Management Mobile Ordering 367