Restaurant365

JULY 24, 2020

Shelter-in-place orders, dine-in restrictions and diners’ hesitation to eat out have combined to prompt restaurants to shift their focus to takeout and delivery. Increased demand for food delivery had already boosted the growth of ghost kitchens, and the COVID-19 pandemic has escalated both the popularity and profitability of the model.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

Open for Business

FEBRUARY 29, 2024

Jennifer says, “It’s really important to understand that city agencies don’t communicate with each other. Once you’ve visited centralized websites, make sure you’re then researching the requirements of each individual agency. This will also make it easier to replace expired permits and keep track of renewal dates.

License 78

License Certification Kitchen Safety Food Safety 78

ChowNow

MARCH 26, 2021

However, the economy in general has also seen an increase in another kind of service chargebacks: Those motivated by fraudulent contactless delivery and buy-online-pickup-in-store schemes. Some of these instances can be prevented by encouraging clear and open communication with customers. What is Toast’s credit card chargeback policy?

Operations 88

Operations Online Ordering Food Safety Mobile Ordering 88

ChowNow

AUGUST 26, 2021

However, the economy in general has also seen an increase in another kind of service chargebacks: Those motivated by fraudulent contactless delivery and buy-online-pickup-in-store schemes. Some of these instances can be prevented by encouraging clear and open communication with customers. What is Toast’s credit card chargeback policy?

Operations 78

Operations Online Ordering Food Safety Mobile Ordering 78

Restaurant365

DECEMBER 17, 2019

Recurring restaurant costs would include costs like lease or mortgage payments, employee salaries, food and beverage costs, utilities, insurance and permits. Fixed costs such as insurance, rent, and loan payments do not fluctuate month to month. Investing in restaurant management technology is an essential part of restaurant costs.

Point of Sale 120

Point of Sale License Insurance Employee Relations 120

Hot Schedules

APRIL 10, 2020

Being present in delivery partner marketplaces, having a functional website with online ordering, and a solid social media game are keys to success not only in the current situation but also with today’s consumer. ServSafe is offering a free Food Handler course and some additional training for take-out and delivery best practices.

Food Safety 88

Food Safety Guest Recovery Employee Relations Social Media 88

EATER

NOVEMBER 1, 2022

My coworkers tell horror stories about tip theft by owners who take as much as 20 percent for themselves, or tip-out structures where chefs or managers take significant cuts. And when customers don’t tip, servers can end up paying out of pocket to pad a manager’s paychecks. There’s no health insurance. an hour in some states.

Mobile Ordering 118

Mobile Ordering Customer Service Food Order Online Ordering 118

EATER

MAY 22, 2020

And the majority now offer at least some kind of additional sick leave, even if the details of those programs aren’t always successfully communicated to employees. Costco’s public website also doesn’t say much about its employee safety protocol. Costco would not comment further about specific policies or rules.

Employee Relations 145

Employee Relations Food Safety Website Management Social Media 145

Margin Edge

APRIL 27, 2020

My restaurants are closed, many people have locations partially open for take-out and delivery, and some of us have gone into the toilet paper and fruit basket business. Fast casual has seen a dramatic drop off of take out and increase in delivery. We tackled each with a lens on what we heard and how we might look at the path ahead.

Fast Casual 52

Fast Casual Customer Service Insurance Delivery 52

7 Shifts

MAY 11, 2020

Now, after weeks of relying solely on takeout, delivery, and other business models to bring in revenue, restaurants are seeing some relief as regulations ease and business reopening plans rolling out across the country. Employees must report any symptoms and recent travel to their managers before a shift.

BOH 368

BOH FOH Food Safety Equipment 368

Modern Restaurant Management

JULY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the rise of eCommerce, economic impact, dining during COVID and hot dog insights. Of restaurants that have stayed open, many shifted their focus to takeout and delivery. Yelp's Economic Impact Report. Diners are Ready, but Concerned.

2020 180

2020 Travel Food Safety Consumer Goods 180

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. in-restaurant dining and online ordering for pickup or delivery), which can be leveraged to drive highly customized campaigns using a built-in marketing solution.

Food Safety 210

Food Safety Mobile Ordering Online Ordering Kitchen Safety 210

Modern Restaurant Management

APRIL 7, 2020

Ensuring business interruption insurance covers COVID-19. Right now, restaurants aren’t receiving the benefits they deserve from insurance companies. Tripadvisor is making it easier to purchase gift cards and identity restaurants that are still open for takeout and delivery.

Tip Distribution 170

Tip Distribution Healthcare Hospitality Food Supply 170

Modern Restaurant Management

APRIL 29, 2021

While staffing has always topped the list of restaurant owner/manager pain points, it now seems to be at crisis proportions. Instead of belaboring the issue, Modern Restaurant Management (MRM) magazine went to the experts for some solutions. Two-thirds of new hires signing up for DailyPay. He got creative on how to source employees.

Fast Casual 221

Fast Casual Hiring Front of House Online Ordering 221

Modern Restaurant Management

JUNE 24, 2020

On-Demand Delivery for Square Online Store. Square is launching On-Demand Delivery for Square Online Store where sellers can dispatch a courier through delivery partners for orders placed directly on their website. The buyer receives text updates with links to live maps to track delivery progress.

Guest Recovery 215

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 215

Modern Restaurant Management

JUNE 12, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Teriyaki Madness is expanding ts franchise opportunity to even more entrepreneurs through the launch of its new affiliate restaurant management company, Restaurant Sherpas.

Franchise 168

Franchise Franchising Food Safety Kitchen Safety 168

Cheetah

OCTOBER 3, 2020

Now that you’re no longer limited to takeout and delivery, there are a few things to take care of before getting back to indoor dining. Now that indoor dining is once again allowed, waitstaff, cooks and sanitation workers are asked to come back to work with no changes to their compensations, health insurance or paycheck.

Inventory 78

Inventory Insurance Cash Management Point of Sale 78

Modern Restaurant Management

MARCH 11, 2020

US Foods Holding Corp.entered into a definitive agreement to acquire Smart Foodservice Warehouse Stores from funds managed by affiliates of Apollo Global Management, Inc. In addition to product-specific resources, Tipping Point includes e-Learning and training materials to support both restaurant managers and servers.

Bar 154

Bar Cash Management Loyalty Program Point of Sale 154

Modern Restaurant Management

JULY 27, 2020

As people head back into restaurants, fast casual and common delivery foods continue to decline at a slow rate, including fast food (down 19 percent), cheesesteaks (down 8 percent), chicken wings (down 15 percent) and pizza (down 7 percent). Aziz Hashim first launched Franklin Junction in April 2020. "The

Franchise 177

Franchise Franchising Mobile Ordering Kitchen Safety 177

Modern Restaurant Management

MAY 5, 2020

The new Yelp for Business will feature COVID-19 related content and prompts intended to help business owners communicate effectively with consumers and tips to weather the storm. Toast Delivery Services. Updated / new features include: Recommendation cards, Tips, Content Feed and a faster load and response time.

Guest Recovery 122

Guest Recovery Food Safety Loyalty Program Point of Sale 122