Embrace the Suck

JUNE 8, 2019

Step One: Up Your Leadership Impact. Time to pull up your big boy (or girl) leadership pants and get down to business. If leadership is outside your skill sets, better to step down, then bring it all down on top of yourself. Step Two: Hire the Right People. You need to resist this urge to hire quickly.

Leadership 216

Leadership Hiring Bar Restaurant Law 216

Bar and Restaurant Coach

MARCH 2, 2020

In earlier posts, here and here , we talked about the importance of effective communication, and how owners and managers can create great alignment within their businesses to make sure the whole team is on the same page—pushing for the same goals. Glassdoor: The average US company will spend 52 days and $4,000 to hire for a position.

Coaching 97

Coaching Employee Relations Hiring Document 97

Black Box Intelligence

MAY 25, 2021

Now hiring banners are getting dug out of the outdoor shed—buried under flyers from three years ago. challenge, in which the devastating cutbacks rightfully imposed to stay afloat are massively intertwined with a narrative about corporate America in which senior leadership got richer and essential workers got nothing. Social Media Pro.

Social Media 98

Social Media Leadership Coaching Customer Experience 98

Crunchtime

FEBRUARY 7, 2024

While these methods help communicate SOP details to a degree, there is little to no accountability built into the system and it is next to impossible to roll out changes quickly. Standard restaurant operating procedures help staff and leadership do their jobs better and ultimately, make customers happier.

Operations 78

Operations Audits Cash Management Food Safety 78

Notch

SEPTEMBER 11, 2018

Or do you feel like there is a lack of vision and poor leadership that’s contributing to inconsistent food and unhappy diners? Or is there a lack of vision and poor leadership that’s making the food inconsistent and the guests unlikely to make a return visit? It’s a lot of work to fire and hire new staff.

Leadership 52

Leadership Hiring Coaching Recruiting 52

The Restaurant Coach University

JANUARY 29, 2017

You’re communicating, working together for a shared vision and mission. The common thread in this bad recipe is lack of vision and poor leadership. You’ve made some bad hiring choices (usually when desperate to fill positions, which is known as “panic hiring”). A recipe for success. Your Staff.

Recruiting 132

Recruiting Coaching Point of Sale Take-out 132

Notch

SEPTEMBER 11, 2018

Or do you feel like there is a lack of vision and poor leadership that’s contributing to inconsistent food and unhappy diners? Or is there a lack of vision and poor leadership that’s making the food inconsistent and the guests unlikely to make a return visit? It’s a lot of work to fire and hire new staff.

Leadership 45

Leadership Hiring Coaching Recruiting 45

MBB Hospitality

APRIL 25, 2018

Strong Communication Skills. When dealing with customers and other staff, your communication skills of course have to be on pointe. Not only should any prospective hospitality employees be able to clearly communicate important messages, they need to not be afraid of diffusing difficult situations. Strong Leadership Skills.

Hospitality 40

Hospitality Franchise Franchising Recruiting 40

Embrace the Suck

OCTOBER 28, 2021

Hire a business coach (okay that was a little self-promotion…LOL). What is your preferred communication style? I need to understand how you will communicate, lead, react to stress, manage tasks, and what is keeping you stuck where you are. One of the major issues in any business is poor communication.

Coaching 329

Coaching Training Social Media Hiring 329

7 Shifts

NOVEMBER 3, 2022

At her first job as a server, she tried to show a new hire how to make a side salad. Salt & Straw uses an internal communication platform called The Dot. Build trust with open communication. Restaurant communication apps can help you get there. Put women in leadership roles. Take a look at your own biases.

Leadership 195

Leadership FOH BOH Website Management 195

Embrace the Suck

JANUARY 13, 2021

Now, before you say, “ But Coach, you are an anomaly and my situation is different.” I have coached thousands of independent restaurant owners like you to seek that elusive state of finally breaking free from your restaurant running you. Now, you might say, “But Coach, I do trust my team!” Not always.

Coaching 352

Coaching Back of House Front of House Training 352

7 Shifts

JULY 12, 2023

She joined us on The Pre-Shift Podcast to discuss her philosophy on managing a team, including how she coaches managers. I have to do one or the other and it doesn't make sense to hire someone at Poppy + Rose when I can do this. We need to be conscious and then Conscious Leadership. What are we going to do?

Front of House 370

Front of House Back of House Take-out Book 370

7 Shifts

JULY 29, 2021

The Key to Communication. Want to schedule smarter and communicate clearer like Kaldi's Coffee? The Key to Communication. “We Announcements in the Team Communication App may let the team know when there's a new coffee release, if there are any pricing menu changes and more. Here's how: Table of Contents.

Communication 370

Communication Employee Relations Coaching 2014 370

Modern Restaurant Management

DECEMBER 12, 2019

Nathan’s Famous, Inc, hired two industry veterans, Erik Mallon and Jim Hicks, to bolster its franchise sales and development teams. "Hiring these two industry veterans helps us close out 2019 strong, and prepare for our growth plans beginning in 2020. Nathan's Brings On Franchise Experts. " Black Bear Diner Adds CMO.

Franchise 110

Franchise Franchising Loyalty Program Book 110

Modern Restaurant Management

OCTOBER 21, 2019

. “The fundamental shift away from animal product consumption towards more wholesome, plant-based options is our opportunity as a society to create a healthier world for future generations”, commented Ben Davis, Content & Communications Director, Plant Based World Conference & Expo. Becker Joins Impossible Foods.

Retail 90

Retail Consumer Goods Point of Sale Innovation 90

360Training

JULY 23, 2020

Either way, organization, and productivity suffer while a replacement is hired and brought up to speed. In the absence of leadership, morale tanks throughout the restaurant and turnover increase there, as well. How to hire and onboard new employees. Better yet, they need a mentor to coach them through their decisions.

Coaching 78

Coaching Leadership Food Safety Kitchen Safety 78

EATER

MAY 25, 2023

The genuine passion she displayed for the industry convinced the hiring managers that she’d excel in the marketing analyst role, and they were right. For example, in my sociology courses, I learned so much about how people relate to one another and communicate. She spent nearly four years with the company. I learn from them every day.

Innovation 93

Innovation Food Consumer Goods Leadership 93

Modern Restaurant Management

JANUARY 17, 2020

For those who may not want to be in a manager role, the brand is introducing "Makers," a program for restaurant team members who want to elevate their passion for the brand and want leadership experience. Paris Baquette's Leadership Changes. and PepsiCo, Inc.

Franchise 136

Franchise Franchising Fast Casual Leadership 136

Modern Restaurant Management

JUNE 19, 2020

” Bloom’s most recent acquisition of SuperFi continues to fulfill its leadership strategy of conquering the WiFi marketing space by creating exceptional digital relationships between physical locations and their customers. On-site support through ongoing service visits and in-person coaching.

Food Safety 145

Food Safety Customer Experience Website Management Employee Relations 145

Bottleneck Management

OCTOBER 4, 2018

At Bottleneck, we strive to hire and develop the best employees. Cultivating a great working environment, motivating staff to be their best, coaching and developing, and doing everything they can to ensure our guests have the best experience possible.” ” What do you look for as signs of growth or leadership potential? .”

Management 114

Management Management Leadership Training 114

Modern Restaurant Management

JUNE 8, 2020

Provide a safe harbor from reductions in loan forgiveness based on reductions in full-time equivalent employees, to provide protections for borrowers that are both unable to rehire individuals who were employees of the borrower on February 15, 2020, and unable to hire similarly qualified employees for unfilled positions by December 31, 2020.

Guest Recovery 155

Guest Recovery Food Safety Employee Relations Mobile Ordering 155