Modern Restaurant Management

JUNE 12, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com.

Franchise 139

Franchise Franchising Food Safety Kitchen Safety 139

The Restaurant Times

JUNE 11, 2021

From large chain restaurants and franchises to pubs, breweries, and coffee shops, every segment of the F&B industry is now automating operations. The CRM feature can also be used to create point-based loyalty programs to make the customers revisit your restaurant. It enables you to manage each task efficiently. .

POS 52

POS Mobile Ordering Loyalty Program Online Ordering 52

Modern Restaurant Management

DECEMBER 4, 2020

.” According to the survey, approximately 60-70 percent of respondents noted that they plan to visit the following businesses “much less than before” for the remainder of 2020: Casual/mid-scale restaurants. restaurant customers now use loyalty and rewards programs, and 44.2 Beauty care, SPA, and fitness center.

Loyalty Program 116

Loyalty Program Fast Casual Online Ordering Consumer Goods 116

Modern Restaurant Management

DECEMBER 28, 2020

And while they have little choice but to embrace third-party delivery services, doing so puts another brand in control of their customer and risks eroding customer loyalty. With this in-house request comes the need for Open Tabs, QR codes to scan for menu access and delivery options, for say a hotel or resort. followers.

2021 181

2021 Kitchen Safety Food Safety Mobile Ordering 181

Modern Restaurant Management

MARCH 11, 2020

The majority of fast-casual and fine dining operators are meeting this challenge head-on by adding new offerings monthly,* driving increased competition with bar-and-grill operators. These include marketing, website development, appointment scheduling, digital loyalty, review management, and both retail and restaurant POS solutions.

Bar 121

Bar Cash Management Loyalty Program Point of Sale 121

Modern Restaurant Management

DECEMBER 13, 2019

HOP® Restaurants announced plans to launch Flip’d by IHOP™, a new fast-casual concept in the U.S., The complete platform — Thanx Ordering — helps merchants accelerate the growth of their direct ordering revenue with deep CRM and loyalty integrations and a truly omnichannel approach to capturing digital orders.

Mobile Ordering 90

Mobile Ordering Catering POS Customer Experience 90

Modern Restaurant Management

JUNE 19, 2020

” “We’re ready to feed corporate America once they return,” said Hadrien Delande, Chief Marketing Officer at B.GOOD, a fast casual restaurant chain. xtraCHEF customers who sign up for xtraCASH can digitize their invoices and automatically match line-item purchase details to eligible cost savings programs. .”

Food Safety 112

Food Safety Customer Experience Website Management Employee Relations 112

Modern Restaurant Management

NOVEMBER 2, 2020

This edition of MRM Research Roundup features the impact of cold weather on restaurant viability, why franchises need to be nimbler and the pandemic's effect on guest expectations. In fact, while fast casual and casual diners both preferred interacting with cashiers prior to COVID-19, their preference for apps has significantly escalated.

2020 218

2020 Mobile Ordering Hotels Food Safety 218

Modern Restaurant Management

JANUARY 31, 2020

According to a report from Sift: 62 percent are concerned that their interactions with QSRs will lead to some type of fraud, whether it’s stolen payment information, account takeover, hijacked loyalty rewards points, or fake reviews. Giants Enterprises operates a daily tourism program at Oracle Park as well as The Gotham Club.

2020 158

2020 Loyalty Program Point of Sale 2019 158