Remove Casual Remove Fast Casual Remove FOH
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Technology Can Help Restaurants During ‘The Great Resignation’

Modern Restaurant Management

For fast-casual or QSR brands, digital tableside ordering is equally beneficial. One example of a restaurant chain leveraging similar tableside technology is the growing chef-driven Mexican fast-casual concept, Tocaya. The labor crisis has not been limited to just FOH or BOH operations staff.

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The Guide to Equitable Restaurant Tip Payout Methods & Systems

7 Shifts

Servers, sometimes other FOH staff. Cafes, breweries, some full service restaurants, casual restaurants. Cafes, breweries, some full service restaurants, casual restaurants. Casual restaurants, fast food, quick service. Servers, other FOH staff. Fast casual, cafes, breweries, Percentage of sales.

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Boosting Guest Satisfaction Through Faster Staff Responses

Modern Restaurant Management

In today’s fast-paced dining world, guest satisfaction goes beyond just great food—it’s about delivering a seamless experience. Communication as a Foundation for Service Efficiency Fast and effective service is rarely accidental. The right metrics can show where communication is slipping and what’s working well.

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Restaurant Staff Training 101

7 Shifts

Front-of-house (FOH) staff, like servers and hosts, will need customer service training, upselling techniques, and communication skills. Let’s say you run a fast-casual restaurant. Each restaurant has unique staff roles that require different types of training.

Training 195
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MRM at Five: What Issues Have Impacted Restaurants?

Modern Restaurant Management

Tableside ordering via tablets, tableside payment, POS systems designed with mobility and flexibility in mind have dominated the market growing out of the fast casual. This movement toward more sustainably sourced food in both our fast-casual and fine dining restaurants will continue to expand in the future.

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Decade of Disruption: Restaurant Insiders Dish What’s on the Plate

Modern Restaurant Management

In the short term, it’s QSR that will experience labor improvement, then fast-casual. Restaurant design footprint will fundamentally change with more BOH kitchen size needed and less FOH seats as more people gravitate toward digital and delivery. Restaurants will become increasingly casual.

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How to Build and Hire the Right Team for Your Restaurant

ChowNow

For example, a server who knows they have opportunities for promotion to FOH manager is more likely to remain motivated and loyal. Line cooks work in a fast-paced kitchen environment, while cashiers handle customer transactions. This reduces the high costs associated with turnover, such as hiring and training new staff.

Hiring 195