Casual Entertainment Innovation Loyalty Program 
Modern Restaurant Management
JANUARY 3, 2024
In 2024, brands will continue to overcome the challenge of accessing and aggregating this valuable owned data to cultivate this level of hospitality and long-term brand loyalty. Stored value will also emerge as a critical element in loyalty programs, offering added flexibility and customer benefits. – Joe Hand Jr.,
Modern Restaurant Management
DECEMBER 16, 2021
We expect restaurants to place more emphasis on these things given increased competition in the space as operators aim to increase brand loyalty both internally and externally. This will cause restaurants to innovate their offerings amidst reduced menu sizes. Jay Fiske, Vice President, Powerhouse Dynamics. Kari Hensien, RizePoint CEO.
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Modern Restaurant Management
JUNE 3, 2021
In addition to the emergence of indoor dining, it explores rising competition between fast food and fast casual restaurant brands with COVID restrictions loosening. The data finds consistent consumer behavior across both restaurant categories signalling the distinctions between fast food and fast casual restaurants are quickly evaporating.
Modern Restaurant Management
AUGUST 17, 2020
A consumer's brand loyalty was also impacted during recent events, with 33 percent of overall respondents citing an increase in loyalty to the brands they frequented during stay-at-home-orders. This sentiment was most prevalent with millennials, with 43 percent reporting an increase in loyalty.
Modern Restaurant Management
OCTOBER 22, 2020
The fast-casual brand continues to grow amid the pandemic and is on track to open more than 30 restaurants this year. Together, they are launching the Pathways to Black Franchise Ownership program, an innovative personal development training initiative that equips potential business owners to operate high-performing businesses.
Modern Restaurant Management
JULY 20, 2021
Since this daypart has increased traffic during the pandemic, operators will need to innovate their food and beverage offerings to grow traffic. "Across "Quality, value, and innovation will always be relevant to the consumer, but we also need to recognize that in many ways the world has fundamentally changed."
Squirrel Systems
FEBRUARY 24, 2021
50% of fine dining, 50% of casual dining, and 46% of family dining restaurants say they devoted more resources to customer-facing technology like online or in-app ordering, mobile payment, and delivery management since March 1. Restaurant operators should look at them as powerful marketing tools, capable of attracting and retaining customers.
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