7 Shifts

JANUARY 10, 2024

Twenty minutes east of the White House, in D.C.’s s Union Market District, sits the modern Mexican restaurant Destino. It’s awkward because people are often unsure of the ‘right’ amount to tip, so tip amounts vary from person to person. Restaurant workers, who rely on tips to supplement their income, are torn on the subject.

FOH 195

FOH Front of House Customer Service Back of House 195

Apicbase

MARCH 3, 2023

Although the point-of-sale system (POS) remains the technological heart of restaurants, numerous technologies run behind the scenes these days. These back-of-house software systems have become indispensable for modern restaurants because they enhance profitability and simplify work for restaurant managers and kitchen staff.

Point of Sale 52

Point of Sale POS Management Management 52

7 Shifts

DECEMBER 16, 2020

Evolving restaurant operations during COVID-19 At the start of the COVID-19 pandemic, like many restaurants, The Snug closed its doors to diners. Evolving restaurant operations during COVID-19 At the start of the COVID-19 pandemic, like many restaurants, The Snug closed its doors to diners.

FOH 284

FOH Back of House Front of House Point of Sale 284

7 Shifts

MAY 25, 2020

Create (or update) your cleaning task list for both FOH and BOH staff to double down on sanitization in your restaurant. There’s nothing better than a tidy workstation and clean range hood before service hour; and the post-shift scrub down of the kitchen can be a form of meditation for stressed out chefs. Understand cleaning vs sanitizing ??

FOH 338

FOH BOH Kitchen Safety Cash Management 338

7 Shifts

JULY 28, 2021

At times, it's a civil war between your front-of-house and back-of-house teams. The following are habits to avoid at all costs when communicating with your staff: Yelling at underperforming staff (especially in front of customers). Instead, you should hit all on the following points: Any promotions you have running.

Communication 430

Communication Management Management Front of House 430

7 Shifts

NOVEMBER 29, 2022

There are 101 ways to dole out restaurant tips - from percentages to points to whether kitchen staff gets a share. But we kept the back-of-house revenue share program for our kitchen teams, where regardless of what position you work in the kitchen, you get a certain percentage of revenue earned. Table of Contents. 5 Tips on Tipping.

BOH 195

BOH Restaurant Law Back of House Front of House 195

The Restaurant Times

MARCH 13, 2023

The back-of-house (BOH) at a restaurant is the behind-the-scenes area of the restaurant — it works like an engine and keeps the restaurant going. While it is not visible to the customers, the restaurant’s services get hampered without back-of-house. Why is Back of House Important? The aim is to avoid a collision.

Back of House 52

Back of House BOH Front of House FOH 52

Modern Restaurant Management

JUNE 15, 2021

By improving customer loyalty and increasing revenue through the smart use of technology from the public-facing part of the business all the way to the back-of-house prep, sourcing, and staffing. When the pandemic hit, many restaurants focused on expenses. Menus were trimmed to a fraction of original size.

Technology 204

Technology Loyalty Program Front of House Online Ordering 204

Modern Restaurant Management

MARCH 25, 2021

From guest management software to kitchen display systems and even finding the right point of sale (POS), these are the digital tools that simplify life for staff and guests alike. A restaurant platform is a Swiss Army knife for your operation, a multi-tool that offers solutions for all of your tech needs. Kitchen Automation.

Management 88

Management Management BOH Front of House 88

Restaurant365

JUNE 9, 2021

After all, it’s hard to improve a metric if you don’t know your starting point. You can use data to improve restaurant operations, both in your front of house (FOH) and back of house (BOH). Optimizing your BOH and FOH metrics boosts the efficiency of your labor and food spending.

FOH 78

FOH BOH Front of House Back of House 78

Lavu

JUNE 4, 2019

A kitchen display screen shows the pending orders that are being prepared and streamlines communication between the front-of-the-house (FOH) and back-of-the-house (BOH) sections of a restaurant. hat are the differences between the back-of-the-house and front-of-the-house? Let’s get started!

BOH 109

BOH FOH Front of House Back of House 109

Lavu

MARCH 13, 2020

Your staff is hard-working and diligent—but tensions are high, and sales are lower than expected. If your staff relies on outdated methods of placing orders, it’s likely that restaurant communications are strained, which means your restaurant is operating below its potential. Streamline BOH and FOH Communications.

FOH 78

FOH Mobile Ordering BOH Front of House 78

Restaurant365

APRIL 19, 2022

How to manage labor cost is a challenge that all restaurant operators face daily as many restaurant businesses are forced to offer more competitive wages, benefits to hourly employees and other concessions to attract more employees from the shrinking applicant pool. Do you know how much you are spending on labor as a percentage of your sales?

Point of Sale 78

Point of Sale FOH Front of House Back of House 78

Apicbase

MAY 8, 2024

The right restaurant management software significantly enhances efficiency and control of operating costs. However, with numerous similar systems available, tailored to various types of food service operations and specific use cases, you might ask, ‘Which software is the best fit for my business?

Inventory 52

Inventory Food Supply Kitchen Safety Back of House 52

Black Box Intelligence

SEPTEMBER 21, 2021

Many are pointing out frustrations with cleanliness and wait times, both of which are indicators of teams being stretched thin. Reducing turnover has become mission-critical for most operators. These are fast-changing times for all types of restaurants. That’s who we serve at Black Box Intelligence. Understanding restaurant categories.

Fast Casual 89

Fast Casual Fine Dining BOH FOH 89

The Restaurant Times

SEPTEMBER 16, 2021

In turn, it leaves more time and energy to focus on delighting guests with delicious food and new memorable dining experiences, be they in-house or off-premise. Based on our recent PRIME report , the UAE restaurant industry is looking to embrace technology and new methods of managing operations. billion by 2028. billion by 2028.

Technology 52

Technology Guest Recovery Front of House Point of Sale 52

Cheetah

JULY 1, 2021

In our last article we explored adding auto-gratuity to the bill and sharing tips with BOH staff. Cross training your team to fulfil multiple positions in the kitchen or front-of-house will allow you increased flexibility to staff according to demand. This sparked a lively debate around the efficacy of mandatory service fees.

Fine Dining 148

Fine Dining Customer Experience Front of House Customer Service 148

Cheetah

JULY 1, 2021

In our last article we explored adding auto-gratuity to the bill and sharing tips with BOH staff. Cross training your team to fulfil multiple positions in the kitchen or front-of-house will allow you increased flexibility to staff according to demand. This sparked a lively debate around the efficacy of mandatory service fees.

Fine Dining 148

Fine Dining Customer Experience Front of House Customer Service 148

The Restaurant Times

MARCH 6, 2023

As opposed to profit, which is demonstrated as a dollar amount, your restaurant’s profit margins are its profits represented as a percentage of annual sales. As opposed to profit, which is demonstrated as a dollar amount, your restaurant’s profit margins are its profits represented as a percentage of annual sales. Read along!

Food Truck 52

Food Truck Point of Sale Employee Relations Equipment 52

Restaurant365

FEBRUARY 4, 2021

If you’re a restaurant owner or operator, COVID-19 brought tough challenges for your business in 2020. Your labor cost is one of your biggest expenses, but it can be difficult to track, since sales and labor needs may fluctuate by the day, week, and quarter. per hour, with Seattle close behind at $16.69.

Restaurant Law 78

Restaurant Law Point of Sale BOH Customer Service 78

Restaurant365

JUNE 22, 2021

As a restaurant owner or operator, keeping your food costs low is a continual challenge. Efficient food usage involves everything from strategic menu planning to coordinating back of house and front of house teams. However, while you can adjust your food cost, optimizing your food cost isn’t a one-time event.

Compost 88

Compost Food Waste Front of House 88

Touch Bistro

AUGUST 4, 2021

If you’re a chef trying to communicate with fellow back of house (BOH) team members but are using culinary terms you’ve made up, you’re creating a recipe for disaster. Chefs preparing food in the back of the house. Back of house (BOH): The back of the restaurant, where the kitchen, offices, and storage are located.

BOH 52

BOH Front of House Back of House Point of Sale 52

Lavu

JANUARY 21, 2020

Someone who understands specific restaurant accounting features like a chart of accounts, COGS, prime costs, daily sales, and more. . Preparing good meals and serving customers is always an exciting part of running a restaurant. When it comes to numbers, however, most restaurant owners do not know what is expected of them.

Point of Sale 78

Point of Sale Inventory Restaurant Law Front of House 78

Lavu

JANUARY 15, 2020

About 20% of restaurants fail within their first year of operations, which makes banks more stringent in offering restaurant loans. About 20% of restaurants fail within their first year of operations, which makes banks more stringent in offering restaurant loans. Restaurant Financing and Restaurant Loans. Types of restaurant financing.

Cash Management 78

Cash Management Equipment Small Business Front of House 78

7 Shifts

MAY 31, 2021

Inventory was ordered based on par levels, which are set based on sales forecasts, which are in turn determined by how many guests you'll serve and what they'll order. That's why restaurateurs rely on restaurant operations. Areas of Operation. What Does Restaurant Operations Mean? What Does Restaurant Operations Mean?

Operations 363

Operations Inventory Hiring Customer Service 363

7 Shifts

FEBRUARY 7, 2024

The first technologies that restaurants often invest in are cloud-based point of sale (POS) systems and payroll processing. Scheduling software like 7shifts can also pull data from your POS system to track labor against sales and get a more accurate picture of your labor cost— saving your restaurant money and time.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

7 Shifts

SEPTEMBER 26, 2022

What those technologies are completely depends on the role, but here are a few of the more popular examples: Servers and front-of-house roles tend to familiarize themselves with point-of-sale (POS) technology, scheduling software , online ordering integrations, and perhaps even reservation software. Table of Contents.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

Apicbase

FEBRUARY 29, 2024

2023 has been a challenging year for restaurant operators, caught as they were between rising food costs and labour shortages. In a 2023 survey, 29% of operators said they are very likely to open new locations in 2024. Most operators raised their menu prices in 2023, but fewer expect to do so in 2024. Let’s dig in.

2024 52

2024 Operations 2023 Loyalty Program 52

7 Shifts

MAY 1, 2023

37% of restaurant operators say employee retention and productivity is one of their priorities for 2023. One in five operators report reducing labor costs as one of their main goals. Ellesse Piper is the Operations Manager at 7 Leaves Cafe , a QSR franchise with 40+ locations in 4 states. Good people know good people.

Hiring 195

Hiring Training Management Management 195

Modern Restaurant Management

FEBRUARY 15, 2022

With a critically shrunken talent pool, restaurants are racing to fill positions in every part of the business — front of house, back of house, and corporate teams. Digital Ordering to Eliminate Friction Points for Cashiers. At full-service restaurants, servers are responsible for crucial tasks.

Technology 225

Technology Loyalty Program Fast Casual Email Marketing 225

Apicbase

APRIL 5, 2024

Automate your restaurant’s operation for efficiency and scalability. Restaurant automation is the use of technology to simplify and improve restaurant operations. What Back-of-House Processes Can Restaurants Automate? What Back-of-House Processes Can Restaurants Automate? What Is Restaurant Automation?

Back of House 52

Back of House Front of House BOH Point of Sale 52

Apicbase

SEPTEMBER 16, 2022

Today, restaurant operators and F&B managers like you have access to many reports, primarily thanks to advanced POS systems. Problems like knowing the what but not the why behind it; non-existent or limited back-of-house visibility; and essential information buried under a mountain of trivia. What is restaurant analytics?

POS 52

POS Operations Back of House FOH 52

Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery.

Mobile Ordering 216

Mobile Ordering Front of House Fast Casual Customer Service 216

The Restaurant Times

SEPTEMBER 30, 2021

Practices that were common in the restaurant business, only a few years ago are gradually being phased out in favor of more efficient and quicker methods of operating. A restaurant management software, at the basic level, is a system that includes all of the operational, and marketing components you’ll need to run your business.

Management 98

Management Management Cash Management Front of House 98

Apicbase

JANUARY 13, 2023

It highlights those shifts so that you can prepare your operation for success without being blindsided by pitfalls and emerging trends. They could help guide your decisions in what is shaping up to be a very uncertain time for restaurant operators. Having an easily scannable menu online will be table stakes for most operations in 2023.

2023 52

2023 Operations Management Management 52

Apicbase

JUNE 16, 2023

This is especially true for large-scale foodservice operations and scaling restaurant businesses. From customer satisfaction to profitability, there are countless metrics that restaurant owners and managers should track to gain a better understanding of their operations. That’s the theory. In theory, it sounds easy.

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52

Modern Restaurant Management

APRIL 2, 2020

Restaurant employees can apply online to receive a one-time, $500 check to use toward bills, including housing, transportation, utilities, childcare, groceries, medical bills and/or student loans. The Foundation will administer the grants, offered on a first-come, first-served basis. Live in the U.S., an overseas U.S. state or territory.

Healthcare 206

Healthcare Employee Relations Online Ordering Customer Service 206